Lost my gas cap to my NPR box truck and stopped into Nextran for some help. Jake went above and…read morebeyond to fix our problem quickly despite not having the part in stock. Couldn't ask for better service! I highly recommend Nextran for your future repair needs!

3 messages for RV tires and no call back. The lady who answered the phone apologized but still 2…read moreweeks and no call back from the sales team. If getting a call back when I am trying to buy is a problem I can't imagine how hard it would be to get warranty service. Yikes !

Purchased Motorcoach tires from Continental. Service was outstanding.. would definitely recommend…read morefor your RV tires.

After months looking for a truck i get this email from Arrow truck sales and when i see the email…read moreit was there my new truck, so i made the call and the resection's pass my call to Mr.Luis C. And then we started talking about the truck and everything else, after a week of a conversation for that particular truck with no money down he howls that truck for me and after my personal inspection on the truck i bought it, yes. So i jump in my new used truck and drive to my home town Miami Florida,Hey my 2021 Freightliner Cascadia is not a joke. Hey guys and girls Mr.Luis C. Treated me so nicely and he called me too weaks after i by my truck to check how is working and up to date big thanks to Mr. Luis C. and the crew from Arrow Truck Sales Jacksonville Florida. Sincerely, Marcial N.

This Company took my down payment for truck I had no chance to see and drive . Promised that truck…read morewill be road ready condition and after I signed all the paperwork and took flight to Arizona truck was not ready for 2000 mile trip back to Florida and was leaking oil and coolant .The handed me DOT Inspection sticker without doing proper inspection. My salesman Bob didn't return my call for 3 days I was driving back. After returning I took truck back to Arrow and truck was heaving new issues on top of old ones. After I refused to buy this truck they said that it's my truck now and they will not take it back. And all I did just volunteered to drive it to Florida location assuming deal will be finalized after I return if I am happy with the purchase. Feeling hurt and scammed. Will have to take them to court..

If there was A ZERO star option they would get that! Do NOT go to Gator Truck Center of Ocala…read moreFlorida for ANY vehicle!!! They sell you an overpriced POS they've "fixed" up enough for it to "run good" for couple months and then they blame what they didn't take care of on you as "normal wear and tear"!! When we BOUGHT the truck outright we asked about all things wrong with it AND the turbo cuz it didn't sound right then. Naturally the female owner says oh yes it's all good to go! The turbo and exhaust we're messed up and we could hear it then. But assured by the owner it was nothing. We paid 30 grand for our truck!! $30,000 FROM THIS LOT!! We've had the truck for 5 months, and now they want to offer to buy it back for 12 grand!?!?!!!! Are you serious!? This company and the owner are NOT good people and they do A VERY GOOD JOB AT TAKING ADVANTAGE OF CUSTOMERS!!! DO NOT BUY OR LEASE FROM THEM!! *AND THEY'RE NOT ACCREDITED BY THE BBB!* ALL BEWARE!!

All I can say is scam not even worth the time and money. Sold a car that was being "fixed" and…read moremoths later having multiple problems spending over 2 grand in under a year.

Jerry Finney and the mechanics, parts personnel, and everyone that I've met there start out with…read moregreat attitudes. That leads to helping us at Lowndes County Transportation and Bus Shop to keep the buses rolling.

Horrible repair shop Rush Truck Center of Georgia an authorized dealer of International. Located on…read moreWhitewater Dr. Valdosta Ga. They were to fixed my truck under manufacturers warranty. As soon as they heard the warranty expired they began to try different tactics to increase my bill. They reassembled my "15 International Prostar and failed to put 10-15 out of 20 bolts back in the oil pan. I caught them red handed when I picked up my truck. The mechanic and I went under the truck so I can show him where they were missing from. He got tools while his general/district manager took me inside the office he said to give me my repair invoice. He then claimed to not know where it was at. When I went back outside the mechanic was finish putting the missing bolts in (so I thought). This was all the result of an in frame job. Now on my way home the check engine light came on so the next business day and for the next two weeks I was in and out of this shop. The 4th time I was heading back within 3 weeks I called ahead and the service advisor Paul Thomas said don't bring it back because it was normal for the truck to continue to need an excessive amount of oil due to the pistons they replaced. This was the same problem as I originally went in for. He lead me to believe the problem would correct itself over time. Well in the mean time I kept paying for oil and due to the oil light coming on within days of that phone call I took my truck to another International dealership. They gave their best guess as to what was wrong. I replaced that part twice as well as the other parts other repair shops charged me for. Nothing fixed the problem. Loves repair shop advised me to clean the motor off. When I did I let the truck run for 4 hours and then low and behold I saw oil leaking through the same missing bolt holes. The bolts were never put back in the oil pan. I called Rush they stated the bolts must have vibrated out which they state is not uncommon after time. I took my truck to Ward International in Tallahassee they found not only missing bolts but broken bolts. Rush couldn't explain but denied responsibility. They stated because they did not have a record of my complaint when I picked up my truck that none of their mechanics nor the general/district manager could remember me ever complaining about missing bolts. They advised if I didn't have pictures of the missing bolts at pick up they would not accept liability. Since they never gave me my repair document until a year later I did not know until after Ward informed me that the bolts were broken also, that Rush mechanic also noted on my original repair document that he needed to drill out broken bolts. Bam their is evidence I needed to show the problem existed at the time of Rush repair and the bolts did not vibrate out over time. Additionally, when I provided receipts to show excessive oil consumption continued throughout the entire time from when I left Rush, I received a response from Rush legal department Alexis Wagner, that she couldn't confirm the oil was purchased for my truck. She said that was because I needed a vehicle identification number on the receipts. When do you go to a store to purchase oil and the cashier ask what is the vin number for your truck? Plus Navistar International gives instructions to the dealerships regarding excessive oil consumption. They state they are to simply advise the consumer to keep track of the oil consumption. Although the service advisor never told me to do that because I am a owner/operator I kept record of my all my repair expense and receipts. Nothing is mentioned that a vin number is required on the receipt. Now, the truck had to go back to the shop after Ward fixed the oil pan leak by replacing the gasket, missing and broken bolts and clamp, I check the oil and it has a red tint. Low and behold the ENTIRE MOTOR MUST BE REPLACED the inframe job has failed per the Manufacture Navistar. Ward stated this type of job should never have to be redone especially not within a year. Rush has made so many false statements to deny liability, it is obvious they will sabotage their customers truck to try to unjustly enrich themselves. As most know each time you go to them its $200 plus to diagnose the problem. They have a 90 day warranty but after taking my truck in so many times within a 30 day time span and they never fully remedy the problem I believe when Paul Thomas aka JPaul told me it will resolve itself over time he said that because he needed the warranty period to expire so the bill can be my burden. We are preparing to file a lawsuit against them. I won't tell you to not take your truck this shop but I will tell you that you are doing so at YOUR OWN RISK.

I've found Tom Nehl after contacting a number of certified Freightliner Service Centers and…read morediscovered that it was almost impossible to get an appointment to trouble shoot and repair an issue with my Optiview electronic dash that would not illuminate in my MotorCoach. As most Class A owners understand it's critical that if you own one of these beast that you need to be able to do some minor repairs yourself or at least have some trouble shooting skills or have a very deep wallet, my skills vastly outweigh my wallet and I enjoy doing as much of the service myself, but with the technology advances in electronics it becomes an almost impossible task to track down all the issues even with detailed schematics, there are reasons that Freightliner has certified trained mechanics and especially when things are under warranty it's important to take it to the professionals. My initial conversation was with Phil the Service Manager he was very professional and friendly and most importantly knowledgeable, after a few minutes of me explaining what my issue was he immediately took over and told me he understood the cause and then checked his parts inventory and told me he had the solution in stock and told me if I showed up he would do his best to fit me in the schedule without having to make an appointment. He also followed up with a call after looking at the shop's schedule and we agreed that I'd show up the next day which was incredible to me being a few of the other service centers that were closer could only set appointments as far out as January 2022 without providing any trouble shooting advice which was very disappointing. I showed up as we agreed and although they were just opening at 7:00 AM and the shop was filled with trucks and RVs I was greeted by Tim who was busy working on a diesel rig but took the time to introduce himself and directed me to the service desk where Phil resides he also told me he would be the one installing the new module - Phil took my information while Tim proceeded to check out my RV. I was in and out with my issue resolved in less than 30 minutes after arriving which completely blew me away, this was really an unexpected level of customer service and I really appreciated the attention and professionalism - Tim made sure the everything worked after the repair was completed and also took great care during the repair to ensure that my RV was left as he found it. Being it was Warrenty work there was no charge - this is definitely the shop I want to service my MotorCoach going forward and definitely one I'll recommend to anyone looking for quality diesel repairs - these guys are the best...

I am checking some prices to move some furniture. So, I asked Tom Neil for a quote. He got back…read morewith me very fast. Actually, out of four companies, they were the only one to respond. "Thank you" going out to the Owner for responding. In my first review, I thought the response was meaning they were a moving company, but they sell Trucks. Thanks for letting me know Tom. Have a great day!

This shop is one of the reasons that I've owned Peterbilts for over a decade. Customer service was…read morespot on, thanks guys.

Took my truck into Rush Peterbilt got oil consumption. It turned out that I had rear main seal…read moreleaking. They promised my truck back 3 time which they didn't meet. They had my truck got 5 weeks. 2week later,my clutch petal didn't feel right,got under truck and found 6 bolts missing. Never again will use them again.