Took my truck into Rush Peterbilt got oil consumption. It turned out that I had rear main seal…read moreleaking. They promised my truck back 3 time which they didn't meet. They had my truck got 5 weeks. 2week later,my clutch petal didn't feel right,got under truck and found 6 bolts missing. Never again will use them again.

This shop is one of the reasons that I've owned Peterbilts for over a decade. Customer service was…read morespot on, thanks guys.

I recommend for you to go to a different not buy used from this dealership. I paid almost…read more$50,000 for a used just to spend another 28,000 to fix the motor that was bad in the truck they sold me a truck with a bad head that kept overheating. I picked up the truck from the dealership and broke down within 30 miles from the dealership and they told me I would have to pay for the record to get back. So after almost $28,000 to have the motor rebuilt and other issues come to find out they lied on a federal document to pass the DOT inspections. Also sold me a truck with a bad exhaust that was leaking fumes inside the cab as I was driving they were notified of this and one of their main mechanics told me that they knew about it before they sold the truck and they still sold the truck no matter what!! they did not care about the safety of people on the highways or myself, they did two different DOT inspections on his truck before I drove it off a lot, and they lied on both of them said there was no exhaust leaks and their mechanic that that was completely wrong and they knew about it not to mention the on the motor with wart overheating several times just to come and find out that it was a bad gauge on the dash that wasn't reading the right temperature. I explained to the manager this issue and he offered to for the gauge not $22,000 motor that I just spent that he sold me. I have only owned this truck three months and I have spent over $28,000 and Repairs be aware by anything from this dealership unless it's brand new with warranty

crooks----crooks ----crooks do not take your truck here they…read morelie to get your truck and once they have your truck they jack up the price!!!! we never approved these crooks to work on our truck just tell us what was wrong never approved any work!! we told them after we received invoice with another higher quote we told them we were coming to get our truck these crooks lied and said they were already working on truck and it would be $1000 to get truck back???? what???? i never told you nor approved any work??? they are crooks stay away!!! we have everything documented and are contacting attorney this is illegal in florida to work on truck without a signed approval!!! and they did not have approval!!! they are tryign to strong arm rob you by not returnign your truck with unapproved repairs!!! how many other people have they done this too??? i am getting on facebook and starting a group this smells like class action lawsuit!!!

I want to say thanks to all of the staff at Tom Nehl Trucking Co. for your kindness and…read moreprofessionalism. My truck broke down and I had to stay in the area for several days while it was being fixed. You all made my stay very comfortable. I especially want to thank Patrick in the Service Dept and the Front Desk guys in the Parts Dept for their generosity. I've never been to a shop where all of the workers were so friendly and caring. My truck was repaired and I was back on the road. I highly recommend this company for all Truckers if you need repairs in the Jacksonville FL area.

I brought my truck for initial repair after about a week I got my truck back drove home and found…read morecoolant leaking everywhere. As this was the reason it was brought in for a coolant leak it was very frustrating. Brought the truck back the following Monday to have it looked and that took almost 6 hours to correct whatever the issue was. Slow service and very tight lipped service advisors plus huge price tags makes this not the place to have your truck serviced