David and his team were extremely helpful and informative. They pointed me in the right direction…read morebased on my vehicles needs. I highly recommend to anyone! It's sometimes hard to trust especially when it comes to towing and anything pertaining to my vehicle, but they were super honest and helpful. Thank you again, David!

Solid guy! Called and was able to pickup my car well within the hour that he said. Very great…read moreprice! Beat out other companies that I received quotes from. Service was smooth and communication was on point.

The driver was very friendly, and everything went smoothly until we arrived at the motorcycle shop…read more Unfortunately, when unloading my motorcycle, the tow truck driver dropped it, causing damage. At the time, he was extremely apologetic, and I was understanding because accidents can happen. He took photos of the damage and assured both me and the staff at the motorcycle shop that he would take care of the repairs. What was disappointing was what happened afterward. Neither I nor the shop ever heard from him again. It became clear that he had blocked both my phone number and the shop's number. We confirmed this when a shop employee called from a different number and the driver answered. According to the employee, he became hostile, used profanity, and stated that he would not be paying for any of the damages because he claimed it was not his fault. As a result, I was forced to involve my insurance company to address the damage to my motorcycle. It's unfortunate because the experience started off positively, but the lack of accountability and communication afterward was extremely disappointing. I would not recommend this company to anyone looking for a trustworthy towing service.

On time and took great care not to damage my car or driveway during the load and unload.read more

Wish I could give 6 stars - showed up within about 25 minutes of me placing the call. Wow. Frankie…read moregave amazing, friendly service, quick hookup, immediate electronic receipt (professional!) and even sent a text to tell me when the car was successfully delivered. I don't see a reason to use anyone else in the future - thank you so much!

The driver showed up on time and not only got the car open, he got it started due to a dead…read morebattery. Great price, too - beat other estimates by $40 to $80.

Damaged my car while attempting to tow. Paint is now chipped in the area where they made contact…read more Pretty surprised this happened, I guess I don't believe they are technical experts in the towing industry.

Our jeep broke down and they were there before the estimated time of arrival. I live there tracking…read moreand texting updates. Larry was very polite and obviously very helpful. They brought joy to my face to see that big bad pink tow truck rolling up that I had seen around town!

Hubby's radiator blew on his way to work (on a Monday, his usual off day), & after we got it off…read morethe Hwy to Mission Valley, we found out our Geico didn't cover roadside assistance for his car. Bad moods already, they sent us a list of 1-&2-star reviewed tow companies. Found Prontow via Yelp, as they were close by in North Park. No one answered the phone both times I called, but David replied to my message immediately & took care of us fast. The driver, Rogelio, came much faster than time given, and he was a class act! Super nice, super helpful, and very careful with our vehicle. He even recommended a good mechanic. Rates were much better than we expected. These guys sure turned around a pretty bad Monday morning. Highly recommended tow! Muchhhh better than others I've experienced with AAA services.

Th guy was rude and disrespectful when I arrived and i was coming to get my car that is antique…read morerestoration that he towed and left no contact info on car which had a flat tire which I inflated a day before he towed it.. Tho owner is a racist as well ; called out of my name had to refrain myself from turning his world upside down

Jay was professional, timely and very fairly priced on a tow for us. He not only showed up ready to…read morehelp but arrived early! I received photos of the vehicle loaded and several showing all sides upon drop off. I would definitely call for his help again if needed. Thank you Jay for lowering our stress in an unforeseen predicament and getting us a quick resolution!

Highly recommend Enroute2Help to my family and friends. Jay is very honest mechanic. Jay is my to…read morego mechanic. Always helps me out even when it's outta nowhere car issues. Prices are low. Thank you Jay!

*Answered the phone the first time. *Showed up INSANELY…read morefast. *Vic who showed up had an amazing attitude. *Offered me to ride with him. (Excellent driver) *Although my car looked like Jake Paul after fighting Anthony Joshua, Vic was so very careful with it. *Considering all this it was also fairly priced (: ***10/10 ***

Good service. friendly driver. good customer service. okay price, one of two of the best price i…read morecould find for distance. i had two passengers, here didnt mind it which was convenient with the distance i was going.

Alkhalifa road side assistance was excellent. Prompt, efficient, knowledgeable, and prof sooner…read morefrom beginning to end. They handled everything and could answer any questions that I had pertaining to my recent car trouble.

Prompt and helpful. There was a bit of a delay but given…read morethe situation it was great to feel they were on my side.