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    Salt City Plumbing, Heating & Air

    Salt City Plumbing, Heating & Air

    (37 reviews)

    Poplar Grove

    I cannot recommend Salt City Plumbing and Paul Manley enough. Our journey to finding them was paved…read morewith high-stress moments that no family should have to endure. When our previous water heater failed--a catastrophic blowout caused by the absence of a pressure regulating valve on our building's common supply line--we felt isolated and overwhelmed. The struggle to get our HOA and K&R Premier Property Management to take responsibility for this common area failure was already draining us. We initially contacted a company called Superior Water and Air (only because of a sticker that was on the 6 year old, failed water heater), hoping for a professional resolution. Instead, we were met with a predatory nightmare. They attempted to upsell us on services we didn't need and demanded an additional $1,000 on top of the price we had already agreed on the morning of install. They even fabricated technical excuses, claiming our home required a complex, four-port commercial system--a loop they had installed years prior that was utterly unnecessary for our residential home. That's when Paul Manley and Salt City Plumbing stepped in, and the difference was night and day. Paul didn't just walk into our home as a plumber; he walked in as an advocate. He immediately saw through the pressure tactics of the previous company, sitting us down to patiently explain exactly what our home needed--a standard, reliable two-port system. He took the time to show us the 'why' behind everything, cutting through the confusion with honesty and integrity. Because of Paul's transparency, we realized this plumbing failure was tied to a larger, unresolved issue regarding our HOA's failure to maintain the building's common area PRV. Paul's expertise didn't just give us hot water within 20 hours; it gave us the clarity and confidence to stand our ground. Knowing that Paul and his team are in our corner--honest, bonded, licensed, and deeply committed--has turned a disaster into a story of restoration. We've worked with Paul before at our old home, and this experience only solidified the profound trust we have in him. In a world that often feels cold and transactional, Paul's kindness and unwavering integrity provided us with peace of mind that we truly can't put a price on. If you want a plumber who genuinely cares about your situation and treats your home with respect, look no further than Salt City Plumbing. Cheers, Mateo & Heidi

    I needed my water heater replaced. The technician was great. Gave me a bid and explained to me…read morewhat would be included. Said he could do the job while he was there. Finished the job quickly and I have hot water again. I recommend them.

    At Your Service Pros

    At Your Service Pros

    (56 reviews)

    We have a dryer that would keep shutting off prematurely no matter the level of heat or type of…read moreload. After cleaning the vents and dryer and full dryer troubleshooting, we contacted At Your Service Pros (kudos to the Costco-dispatched tech for noticing the extremely hot circuit breaker). At Your Service was very flexible on appointment times, and one of their techs, Kyle, came out to service the home. Kyle reproduced and diagnosed the issue to the circuit breaker. Not only did he fix the circuit breaker, but he also noticed some of the wiring needed to be placed at the service panel, which he did as well. He also checked the other breakers while he was out there and made sure the dryer outlet was okay. Lo and behold, the dryer works perfectly now. Thanks Kyle and At Your Service for getting this issue fixed and for taking a larger look at the panel to make sure things look okay. I appreciate Kyle was on time and that the service was professional and efficient.

    Disappointing experience. This review isn't based on the quality of work, since I never actually…read morereceived any service, so I didn't feel a one-star rating was fair. It's based solely on the booking process. I was able to book an appointment on Sunday for Monday morning, but they called early Monday and said they couldn't make it until Tuesday. That caused me to miss out on other companies that had Monday availability and wasted valuable time on something we needed done as soon as possible. They need to get their scheduling system figured out.

    V-R Plumbing - plumbing - Updated September 2026

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