Ellen J I hired Valley Plumbing per recommendations from…read moreprevious customers. I also had a great experience. Taylor was my technician. He explained the issue with my drain and offered different approaches to fixing the problem. Taylor arrived on time, was professional, great at his job and explaining the process as he worked. He was also training a new employee while explaining what and why about the work. Great job! Taylor also fixed a problem with my outdoor hose connection which had been dripping for years. He did that free of charge since he had the part in his van....should I have admitted that!! Taylor was great at his job and I will definitely hire Valley in the future. Thank you Taylor. Ellen J

I wish Scarlett could handle all my life problems, not just the plumbing crises - she is absolutely…read morethe most wonderful person I could've dealt with. Her empathy, compassion, and eagerness to help were the only things that made the major leak in my ceiling manageable. This has been my second wonderful experience with Valley Plumbing and I will tell everyone I know. Kaiden was also so kind and helpful in finding the source of the leak. I would leave more reviews if I could!

I've been a Scott Hale customer for many years now. They've done many jobs for me and they also…read morereplaced my water heater, furnace and AC unit when they conked out. The old furnace went out the day before Thanksgiving one year, and they had a new one installed and running the same day. I appreciate the employees who have provided good service over the years. In the beginning I referred friends to SH, saying they are not necessarily cheap but they do good work. (Looking back, I realize however that I overpaid for the new water heater and other some other major expenses, I was just naïve and didn't do due diligence. More about overcharging below.) That being said, I've given up on SH. Too often my encounters with its employees go wrong. The person they send may or may not have experience with my issue, and they never ask for help from other employes. One recommended I have a new air intake installed (he came twice and couldn't get rid of the awful noise) and when I finally got a different guy over, he fixed the whistling noise just by recaulking the area; it was gone in minutes. Another guy made excuses for the (unsupervised) people who ripped up large patches of drywall because they didn't know to go through an interior wall; SH paid for the extra drywall repairs, which I appreciated. Another guy freaked out about the "sewage" he imagined must be under the board beneath my sink (there was none). Another couldn't tolerate me saying that I had never had a leaky condensation pipe until they replaced the AC. My 10+ years in my home meant nothing, and this is consistent: many times the repairmen will not give credence to anything I say, and however neutrally I state it, react as if I'm challenging them in some way. The latest incident is the $1800 estimate for replacing my kitchen sink (labor only). The guy said it would take 2-3 hours to remove the old sink (!!) and added that he would "cap the pipes" so I wouldn't lose water to the rest of house. I mean, there's upselling and then there's just BS. The plumber I hired removed the old sink in 20 mins and is charging a few hundred dollars for the whole job (including installing the new one). And of course the water to the house didn't have to be shut off, there are valves right under the sink. I'm really appalled they would just...lie.

Scott Hale plumbing charged me $770 to change shower faucet handles and inside cylinders. Total rip…read moreoff. I have used Hale before. I will never hire them again.

Any time you request a quote for proposed work, insist it be itemized to include time, hourly…read morewages, and components to complete the job. Not all plumbers and assistants are $150 hour competent. After installing a new defective hotwater heater i was charger extra $300, the time the two employees used to replace the the defective water heater. I should have gotten an itemized quote to see man hours , heater cost verses the quality level of the heater, and any other components needed. Live and learn.

8/8/25 Hayden came out to work on a tub that was draining very slow. He spent alot of time snaking…read moreit and charged me the very fair quote he had told me over the phone previously. He also quoted me a very reasonable amount to drain my hot water heater along with a couple other concerns I had as well. He will be coming back in a couple weeks to fix these.

They were very helpful! I highly recommend. Father, daughter team knew their stuff. I'll call them…read moreagain

Over many years we have used OWH for two replacement cycles of our two heaters. Dan is very honest…read moreand straightforward, and extremely knowledgeable about water heaters. This week we had an issue with one of our heaters, and Dan and Allie came with a $300 repair kit and a $1,600 replacement water heater. Dan quickly saw that the gas valve replacement kit would solve the issue and immediately went that route. Eight years ago Dan revealed the "secrets" of making a good water heater last a good long time: 1. Keep the temperature setting constant, even if leaving the house for an extended period. This keeps the water tank from contracting and expanding due to changes in water temps. 2. Check the anode yearly and change when necessary. Owner manuals tell how and why. 3. Run household water softener systems at the lowest possible setting. Such systems are the enemy of water heaters. OWH's prices are below others I have checked. Water heaters are very expensive in Utah now because of our rules requiring ultra-low NOX heaters to be used in accordance with California regulations (yes, California). Ultra-low NOX heaters are ultra-expensive.

Highly recommend - Excellent communication, very personable, prompt service, fair pricing; i would…read morehighly recommend.

From the owner: Honest Home Services is the top choice in West Jordan, UT, if you are looking for reliable…read moreplumbers. We understand the importance of sticking to a budget while still providing high-quality plumbing services. Our team will work closely with you throughout the project to ensure that the results exceed your expectations while staying within your budget constraints.

Great customer service! Will be using them to install our water softener and will call them for…read morefuture service calls.

Monkey Wrench was super helpful and went above and beyond to help me fix my water heater. Wes was…read moreincredibly kind and knowledgeable. Fairly priced and great work. I will definitely use them again.

I was driving down a residential road. I was following the speed limit of 25 mph. One of their…read moredrivers was following behind me and gaining quickly because he was speeding. Once he caught up to me, he decided he was going to tailgate me. After he was tailgating me for a minute, I decided to slow down. The driver then decided to cut around me and almost hit an oncoming truck. When I called, of course, nobody could answer to take the report. I will never use or recommend this business to anyone!

Quick response, very friendly to work with, the tech was right on time and they fixed the issue. I…read morewould use the again.

I'm VERY pleased with Aaron's work. He went above and beyond my expectations. He was fast and…read moreresponsive, made excellent recommendations, was super knowledgeable and recommended solutions to issues which had stumped other plumbers. He gave me pricing up front which was lower than the competition. He replaced my water heater in record time. My dog loved him too. The cherry on top was he didn't charge me to quickly fix an extra something under my kitchen sink - WHAT A CHAMP!!! Thank you so much. :D

Aaron's work was great. He was on-time, able to get out to my place same day. He installed my new…read moregarbage disposal with no issues. Saved me a lot of headache trying to do it myself. Was done in under 45 minutes. He took care of all of the service requested. Great value for the work he does. Would highly recommend and will use again in the future.