First time Yelp reviewer for one reason- to stop you from making a big mistake going to VA Nails.
I just moved to the area and had tried this place for a basic mani with a friend. The experience was so/so. I tried it again today and decided to try other services- shellac mani, basic pedi, and eyebrow wax.
Pedicure
- I was seated immediately but waited for over an hour for my pedi to begin. The water was cold by the time she started.
- I was asked if it was okay to razor my heels (?). It looked like she was taking a cheese grater to my feet and it hurt. I have never been asked this at a salon and was a bit surprised to say no- BUT I should have.
- The pumice stones they use are super old and you'll see fairly worn down.
- They don't sanitize when washing the tubs. I watched one attendant pick up a rag from the dirty floor and use it to wipe inside the tub.
- I'm all for freedom to not shave and all... but in this business- it's a bit odd to have a technician wearing capris with unshaven legs and armpits.
Eyebrow Wax
- Back room table/bed is covered with personal beach towels...uh... not sure they change those.
- A male (possibly the owner) will wax your brows (by the way my favorite facial feature). . At first I was like okay... but just wait...
- Each time he pulled the wax, he would make a weird gasp. As if it was painful for him (?)
- I asked for just a touch-up (because I usually do my own brows). At first glance- it was startling that he had taken off so much. I initially though- oh, maybe I had let them go for too long...
- At home, I took a better look- OMG! He removed a chunk from one brow and they are NOT even close to similar! I will have to drawn in a portion of my brow now. Thanks.
- Stray hairs- still there- I ended up paying $10 to do my own brows.
Manicure
- Both technicians forgot I asked for one.
- My nails are completely uneven.
- I asked for a square file... I have an odd concave instead... so my thumb nails curve inward with sharp uneven corners.
- He cut my finger. Yes ladies, my finger- not my cuticle. His way of fixing the problem was to put pressure on the cut and move on as if nothing had happened.
If you do decide to go...
1. No razor- it's terribly bad for your feet (look it up).
2. Don't go with the man...
I paid $60 for everything and tipped generously. Believe it or not, it wasn't until I saw my brows (just now @ 9:30 pm) that I felt I needed to sign up for a Yelp account and say something. read more