I was obtaining a referral for an ENT specialist in Reno and was initially referred to a provider…read more Unfortunately, I later discovered that the ENT office no longer accepts Aetna, which created an unexpected setback. As a result, I had to call back a second and third time. Both Lacy and Caitlyn were incredibly patient, caring, and friendly throughout the entire process. They took the time to answer all of my questions, provided the information I needed, and promptly submitted a new referral so I could be seen. Lacy and Caitlyn didn't stop there--they went above and beyond by providing additional resources and helping me explore other options. I truly appreciate their kindness, professionalism, and willingness to help. Thank you both for making what could have been a frustrating experience much easier to navigate!

Our experience on the medical-surgical floor was appalling. My family member was placed in an…read moreextremely cramped room with two elderly homeless patients from a shelter who were belligerent, fighting, screaming, and yelling at staff. One used a bedside commode only inches from her bed. The environment was chaotic, frightening, and completely lacking in privacy. After we requested a different room, she was left in a public family waiting room for more than three hours. Basic requests for water and assistance with painful, bloody IVs were repeatedly ignored. Nurse Camille was rude, confrontational, and dismissive of legitimate medical concerns. When we attempted to escalate those concerns, Charge Nurse Grace supported Camille rather than helping us obtain appropriate medical attention. Most disturbing, Grace repeatedly refused and physically blocked our attempts to speak with the House Supervisor. She told us, "He will not come down for this. He is going to follow my leadership." She also responded to our concerns with, "It is what it is." A charge nurse should help patients access the appropriate chain of command--not stand in the way of it. The lack of compassion, professionalism, privacy, and concern for patient safety on this medical-surgical floor was shocking.

I had lunch the other day in the cafeteria. Everything is a fair price. You mostly pay for suff by…read moreweight. However, I got the club sandwich and I think it was just a little over six dollars. I can't find their menu posted anywhere in line, but it changes daily. There's also a really good little coffee cart. Rene makes the best coffee! #lunch #cafeteria #price #staff #sandwich #menu #coffee #cart #rene

As far as gyms go this one is perfect for us. It is very laid back with mostly older people. With 3…read morefloors in total, there's something for everyone. On the 1st floor is the main lobby, a kids center, salt water pool and changing rooms. They also have seperate mens and womens saunas and hot tubs in the changing rooms. The 2nd floor is where you'll find all the free weights, weight lifting machines, all the different cardio machines and a huge running/walking track. All your classes like yoga, spinning, Tai Chi and HIIT training are on the 3rd floor. There's a 7 level parking structure with minimal walking and badge access on the door. Fees vary by type of membership. With our employee discount the monthly fees are around $40 per person. A small eatery with pretty good eats is available and incredible staff awaits you.

The best care I have received at any hospital I have been at, and there are many in multiple…read morestates. Compassion, friendliness- Western style, of course, empathy, full information, and full responses so you understand what is going on, or answers to specific questions, I would rather not go anywhere else. The best care I have received at any hospital I have been at, and there are many in multiple states.

I was there yesterday, 7/11 for a visit to the ER for my mother. She was feeling very ill and…read moreneeded to be seen. We got in very quickly. Everybody was very polite. The First doctor she saw was wonderful. Explained everything to her she was gonna get admitted, and she explained all the procedures that we're gonna happen. Next thing we Know. A different doctor comes in with different instructions. Very rude top of that the worst part, speaking bad about the other doctor that we had to seen. I had never been in the situation like that. I will never take my mother there again, or myself.

I had another appointment at Community Health Alliance, located on Wells. This location is always…read morebusy but they clinic sees patients quickly. Dr. Saba, Louie- his assistant and the staff are always so nice and professional.

I am a doctoral candidate and a professional who expects a basic level of clinical competence…read more After a previous provider at this facility, Lynette Rossback, failed to meet the standard of care, I was told I would be transferred to the "most competent doctor they have." My experience with Dr. Saba Mohammed proved that statement to be entirely false. It was a complete failure of medical ethics. Instead of investigating peer reviewed literature or acknowledging my documented history, Dr. Saba Mohammed defaulted to a "delusional disorder" diagnosis. This is blatant medical gaslighting. It is an attempt to pathologize a patient who is well-educated on their own condition because the provider is unable to keep up with modern research. If you have a complex illness and you are smarter than your average physician, stay away. This office would rather label you as mentally ill than do the work to understand a multi-system physiological issue. Dr. Saba Mohammed is not the most competent doctor they have. He is not competent at all. This is a provider who retreats into psychiatric labels when they are out of their depth and incapable of doing their actual job or using any level of critical thinking whatsoever.

I didn't even know I had OCD until a little while before starting Thrive 's Anxiety/OCD program…read more Turns out it's an incredibly misunderstood disorder in normal society. I myself a little cocktail of ADHD, GAD, CPTSD, MDD, and ~OCD. I won't lie to you, exposure therapy is the hardest thing I've ever done. However, the differences between when I started and when I graduated? Freaking astounding. I was not even leaving my house anymore. The pressure of conforming to society and worrying and force masking myself to please whoever I was around wore me paper thin. OCD was making my life smaller and smaller every year. But now, after showing up and continuing to try things that specifically made my skin crawl and learned how to sit with it, I am back to living a relatively normal life. I leave my home whenever I have to (sometimes I even WANT TO ) and I'm back to handling whatever life throws at me without compulsing and avoiding for hours every day. Even rehearsing, masking, and people pleasing are at an all time low for me. I'm so much more comfortable being authentic. It's the hardest most confusing work I've ever done, but by gum it does the trick.

After entering the program I can honestly say I was entirely skeptical. Nothing about this program…read moremade sense to me. Until it did. I stuck with it, and I did the hard work. My life is far from being where I want it to be, and so incredibly different from where it was when I entered. They have a holistic approach for the most part, focusing on the whole picture, not just bits and pieces...symptoms. They allow me to make payments, interest free and not once have I felt this was money ill spent. I would gladly pay double to get the piece that I have gained from this incredible group of humans, who actually care. This isn't just. Job to them. It's a way of life and my life was forever changed by them.

I went to Shelley Martin RN at Dr Fong's office for my Botox and lip filler. I have an issue where…read moremy filler likes to roam over to my left side. Shelley was amazing! She evened everything out and gave me that coveted lip flip. My lips looks amazing and the Botox smoothed everything out. She's not only professional but she's personable. Highly recommend!

Great place, Dr. Fong and his staff are great. Making you feel cared for. 100% Thanks David…read moreLee-sang, Reno

So I landed here by accident. Went into renown er with some back problems. And lucked out having…read morethem call Dr Perry in and having to do a emergency surgery. The staff has been great and if they are running behind they do call and let you know. I have not had any problems during my follow up appointments. My only complaint would be post surgery having to climb stairs to get to their office.

This place is impossible to deal with. You cannot reach a human on the phone. You have to play…read moregames with their computerized phone system. If you press 0 to bypass it, it says "transferring to the operator" and then hangs up on you. If they call you, you still can't get a human. You are called by a computer and have to play more games. If you go to their website to try to schedule an appointment, EVERY attempt ends with, "we have no providers, please call...." so you're stuck once again. I have three referrals from the VA to this place. I'm going to cancel all three and go elsewhere.

It's nice to have a free-standing ER where you may be seen sooner than going to an ER at a larger…read morehospital, however, in our case, it was not. We checked in around 9 pm and left around 5:30 am. I can't get into what brought us to this ER, I can say that it is not the staff's fault we were sitting there all night. Northern Nevada ER, if you are going to offer certain things like X-ray or Ultrasound, then you might want to actually have those things readily available and not leave patient waiting for hours to get them. Apparently getting a report from radiology was part of the problem. Had I known, I would have gone to Renown ER at South Meadows. 8 1\2 hours is very unreasonable. #Emergency #Hospital #Wait #Xray #Ultrasound #Patient #Frustration #Nevada #Radiologist #Problem #Hours #Delay #Service #Disappointment

I went to lemmon valley ER about 6 AM having shortness of…read morebreath, dizziness. Nausea, and slight chest and back pain. Been getting progressively worse amd then the slight back and chest pain started. The nurse, was absolutely the rudest person I have ever met. If she walked any slower she would have been moving backward. No empathy or compassion, no concern. No sense of urgency. NOTHING!!! the way she treated me as if I were a bother. I asked if there was a problem. She said no. Then why are you being so rude to me This created a whole different level of attitude when I asked that. So I called her a rude bitch and I left. Drove to Renown. Got me right in to the ER. after about thirty minutes in the ER. I was admitted to the hospital Yes, it is serious. They were kind, sympathetic, and professional. I will never go back to Lemmon Valley ER I recommend you do not either. It is an absolute JOKE!!!

I was at Renown South Meadows but actually the review is for their new Conrad Breast Center South…read moreMeadows. It is a large three story building to the left of the existing facility. It is a beautiful and impressive building. Very new, very spacious throughout, lovely decor. The calm vibe there is achieved by the large inviting areas, the soft color schemes, the large appropriate artwork and so much space. Hallways are wider and everything looks fresh and clean. Waiting areas have a small coffee station, a selection of fun, comfortable chairs. Top this off with attentive and pleasant staff. Center addresses cardiology and breast concerns. These are situations that can be stressful but they have achieved the most calm and pleasant environment for these appointments. Kudos to all! Lots of easy and parking close to the building plus a small golf cart style little shuttle is there in the lot to assist as needed. Nice! Staff told me this building of just a year old. I was beyond impressed with every aspect of my visit here today!

Let's face it, no one wants to go to the emergency room or be admitted to the hospital. But my…read moreexperience at the Renown South Meadows campus in January, 2026, couldn't have been better. I presented myself to the Renown South Meadows ER at 5:15 AM on a Sunday morning. I was promptly admitted and was quickly seen by an ER doctor who talked to me about my symptoms and did a thorough exam. After the exam, he ordered a CT scan and some labs. The results came quickly and the ER doctor soon let me know that he had spoken to the on-call surgeon who was coming in to personally look at the test results and examine me. The surgeon arrived in short order. She was amazing. She was smart, caring, and had a wonderful bedside manner. I followed her recommendation and agreed to an urgent surgery. She had everything scheduled within a short period of time. She also did an excellent job communicating my condition and surgery results to my husband. After surgery, I was transported to the telemetry unit. I couldn't have had better care from my RN's and CNA's. They were all caring, smart, and compassionate. They listened to me and did their best to help me get better. As a matter of fact, everyone from Renown who came into my room to do anything (the phlebotomists, housekeeping, the kitchen staff) were amazing. I attribute my quick recovery to the excellent care I received from my medical team of doctors, nurses, and the rest of the Renown staff.

Lady answering the phone on April 30 at around 8:40 is really rude I asked if I can reschedule for…read moremy mom she asks for the date of birth with an attitude. I go ask my mom her birth year she then hangs up not even 5 seconds of me going to ask my mom and handing her the phone so she can give her information if you don't like your job answering the phone and dont have patience you can go look at another job. A front desk job is not for everyone it is not my fault you didn't get a goodnight sleep last night :)

Have been trying to see doctor travers since last year how do you not care about your patient who…read moreis on medication Front staff very rude for being a couple minutes late because her next appointment was i. 10 minutes how long was she supposed to see me ? That has no ethics