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Vacation Rental Collective - Durango

1.4 (9 reviews)
Closed 8:00 am - 10:00 pm

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I just bought a house and signed up with VRC. We had to block out a lot of dates due to fire mitigations so we didn't get dropped from our insurance. When we got our first payments for VRC and was shocked to see that we only got paid 90$ per night through VRC. This is a brand new renovation A-frame that sleeps 6 people, so we were shocked to see that is what we are getting paid. I reached out to Heather Dawson, who is in charge of this area and she said that due to our calendar being blocked out, which was lower in their rankings which is why the rates were so low. This doesn't have this in the contract anywhere and was completely unaware that VRC functions this way. So I reached out to Heather to see if we are allowed to possibly list it ourselves because we weren't expecting them to list it so low, plus then taking 35%. This was Heathers reply: I felt that the response was rude and very unprofessional. I was shocked that she replied "I don't think you want to honor your word" instead of just simply stating that it would be a breach of contract.. it could have been pretty simple. I then asked her for someone else's phone number in the company that I can speak to and her response was "I am the owner." The next day all of my existing reservations were no longer visible on the owner portal, and all of my reservations seemed to be canceled, just like that. With no one reaching out to me in the company about the matter, and didn't even have the opportunity to communicate to anyone else in the company about the matter, even after they said they would reach out. Beware of this company, I would look elsewhere for another management company.

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2 years ago

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Heart of Telluride - The penthouse great room is perfect for family and friends.

Heart of Telluride

5.0(6 reviews)
54.9 km

This place is unbelievable. If you are gonna stay in Telluride then you should try and book this…read moregem. Heart of Telluride is right in the middle of Colorado Ave. walking distance to everything. Shopping? It's all around. Food? Everything is right there. Grocery? liquor? Right here. Gondola and ski lifts? Quick 2 block walk. If you ski, they also provide lockers right at the base of the mountain. And if you like to partake in the 420 action, they have it. This place is three stories with a condo at the bottom that can be separate or can be rented along with the top 2 floors if you have a lot of folks. We rented the entire place so that means 2 kitchens, 2 washer dryers, 2 living areas, etc. The downtsfairs condo itself is gorgeous and would be awesome if you just have 2 people. King bed, steam shower, living area, fully appointed kitchen. Come up the stairs to the second floor where you find a huge master bedroom with king bed, huge master bath with steam shower and a stand alone tub. There is a washer dryer on this floor. Another bedroom has king bed, full bath, and entrance to the back itself in case you want to sneak in late. Another bedroom also without a bathroom inside but there's one across the hall. Did I mention that bathrooms have robes and slippers? And that the floors are heated? And that the bedrooms have fireplaces? It's truueeee! Then we have the top floor with an awesome kitchen with top of the line appliances and everything you need. And a nice sized living/ dining area along with a bar too. The patio outside is a superstar! Lots of furniture. Hot tub!! Grill!! Views or the mountain and town. The guy that met us and showed us the House was a wealth of info. And we were greeted with a gift basket in the upstairs and downstairs kitchens with wine, bread, a box full of chocolate treats, cheese, coffee, etc. Basically, you feel like the queen (or king) of the mountain if you stay at Heart of Telluride. This is the only way to do it!!

We took the tour to Imogene Pass. Matthew was our driver and guide and he was awesome! Very good…read moreoff road driver and his knowledge of the history in the area was great. I would do it again.

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Heart of Telluride - Heart of Telluride penthouse master suite -- gorgeous!

Heart of Telluride penthouse master suite -- gorgeous!

Heart of Telluride - Penthouse kitchen is fully equipped for the perfect vacation.

Penthouse kitchen is fully equipped for the perfect vacation.

Heart of Telluride - The penthouse master suite has couture Frette linens -- so wonderful!

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The penthouse master suite has couture Frette linens -- so wonderful!

Vacation Rental Collective - Durango - vacation_rentals - Updated July 2026

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