Flying into San Diego and not needing a rental car but needing transportation to and from my hotel…read morehas always been a bit stressful for me, especially the return trip to the airport. Everyone needs a service they can count on and for me that is AK Cab! I found his great reviews on Yelp and made the initial contact about 10 days before my trip. He responded quickly and walked me through the steps for the airport pickup and the return. Reservations made... Easy peasy. The rides themselves were a joy. We chatted and laughed... Just wonderful all the way around. I'll be keeping AK's number in my phone for the future.

Very smooth trip to airport. He showed up early and was very pleasant. Such an improvement on our…read morelast attempt to use Yellow Cab!

May have been an off day, but they never answered or returned my phone call. I would have been…read morestranded. Thank GOD for Uber.

Needed a taxi to get to the airport at 5 am. Driver arrived promptly on time. Price was reasonable…read more Very good service and I would definitely recommend.

If airport rides were an Olympic sport, Jonas would be bringing home the gold. He picked up my…read morefamily of four (plus what felt like enough luggage for a six-month expedition) from Poway and got us to the airport smoothly, professionally, and stress-free. The playlist? Absolute perfection -- somehow managing to please an entire car full of people, which honestly deserves its own award. A week later, he picked us back up from the airport and delivered us home to Poway like the vacation fairy godfather he is. Great conversation, incredibly professional, genuinely kind, and the kind of person who makes the ride feel like part of the vacation instead of just transportation. This company struck gold with Jonas. After riding with him, I wouldn't even consider using another service. Five stars isn't enough -- give this man a cape and a raise!

We booked City Captain Transportation since we were traveling to San Diego with our 2.5 year old…read moreand did not want to lug a car seat through the airports. Booking was good. Except I made a mistake with the original pick up time. I put 2:45 AM vs PM. My fault. I had a very hard time getting ahold of anyone. (Email on website didn't work) calling they told me to email this was 15 minutes or less after booking. Finally I called the next morning and got someone. Luckily they were able to change it for me. Skip to day of arrival. Of course our connecting flight was delayed. I messaged city captain to let them know we were going to be later than expected. Our original driver still showed up at the normal time and asked where we were. I told them that I contacted the company and the rescheduled for A little later. He told me to call him when we were out of baggage claim. In the meantime, I got a message that a different driver was on their way to pick us up at the new anticipated time. I let them know our original driver was waiting for us. I didn't hear anything back, so I Joe they cancelled that driver. We finally got picked up and dropped off at our hotel. Phew! The driver was super friendly and understanding when we apologized about the situation. Fast forward to scheduled pick up from hotel to be take to the airport at 4 Am. I was texted at 3:30 that our driver was on the way. I stood outside of the hotel until 4:05 when I called and said "hey we were supposed to be picked up at 4 and our driver isn't here" I don't think they remembered. You could see their car on the map that was not driving. Shortly after my call it started moving. 20 minutes late our driver showed up. Luckily we were able To navigate through the airport quickly to make our flight. I am not sure if these issues are normal? We have scheduled Ubers before at 4 AM and have never had an issue. So It's weird that with a premium car service this would happen. I don't know. Everyone we had Contact with was friendly though.

If I could give this place 0 stars I would. One of the driver yells at everyone!!! He clearly has…read moreanger issues. He also yells at other taxi drivers on the road .... Talk about not safe!!!! Do not use this place you will regret it majorly!!!

Very unfair meter. Dollars more than ride to place. Took longest way. When questioned. We all have…read moredifferent meter charges. Avoid at all cost !

Great service. Peter…read moreis a great driver and definitely made sure our family was on time. The car was spotless and smelled so clean. Much better than an Uber. Looking forward to booking them again! You know you can count on them!

Premium service from a terrific owner that is really always on time (usually early). Have used…read morePeter for many years and he is very conscientious about providing the best service in San Diego. Very fairly priced, great roomy vehicles, and careful driving makes for the perfect experience. Highly recommended.

I have used them twice so far, a trip to the airport and another one to downtown on both the driver…read morewas very calm, on time and the car was super clean. Overall great service on time and a very competitive prices highly recommended.

I Take on time transferred to my physical therapy every week . The drivers is courteous and…read moreprofessional thy always get me there on time maybe a little early sometimes and coming to pick me up take me home , if you need service is $30 dollars per person for $2.80 per mile after that for a non-emergency service

Alex is the best. I have 2 regulars who really depend on him to come through. Every single time…read moreI've called to have them taken home, he always answers, gives me an estimate of when he will arrive (usually between 10-25 minutes) and gets them home safely. I know we can depend on sunset cabs and we really have for over 3 years now. He takes care of his regulars and I know we can count on him pretty much every week. Thanks Alex !!!

Never ánswers the phone and when he does he is very rude…read more Owner is rude and disrespectful unless you are his friend or a female he can take home for a couple hours then get rid of.