Complete mismanagement of my diabetes, office staff is incompetent, rude, and completely dropped…read morethe ball on my medication authorization. I was on Ozempic and it was covered before but they took me off of it because Linda Baker didn't prescribe it to her patients. I was told I doubt they'd cover it because you don't have any comorbidities, diabetes is a comorbidity! Then because of their lack of concern and care I had to go to the ER to get insulin when my bs went up to 420. Thankfully the amazing people at Albuquerque ER took great care of me. I wouldn't recommend this place to anyone. Horrible care and lack of concern for someone in a diabetic crisis. You lost two patients today me and my daughter.

From the owner: New Mexico Premier Health is your trusted primary care provider in Los Lunas, specializing in…read morecomprehensive healthcare for adults and seniors. Our expert team is dedicated to personalized care, offering services such as annual exams, chronic disease management, preventive screenings, and health education. With a focus on geriatric care, we are committed to supporting your health at every stage of life. We offer convenient telehealth options, flexible payment plans, and work with a variety of insurance providers to ensure accessible, quality healthcare. Experience compassionate, patient-centered care at New Mexico Premier Health.

I enjoy and trust my GP Dr. Luis Marquez. He and his staff have always treated me well…read more The front staff bring down the rating. They are usually nice but... I also can't believe they allow people to loudly talk in their speaker phone in the lobby. It's rude and we all do NOT want to listen to other people's conversations. The lobby should be comfortable for all not just those who want to talk on their phone.

Great staff and providers. Been coming here since it opened. Dr. Fresquez is very tentative and…read morecaring, always takes her time to explain everything and allows you to ask questions.

Took my parents there to establish a new PCP. They are very welcoming and helpful. They also have…read moreone of the best translator services I've ever seen.

I am in a bit of shock at how unqualified and disrespectful the physician was that I saw here…read morerecently. They obviously mistook me for an idiot and a fool, but I quietly watch and document their ineptitude. If there are good doctors at this facility, their reputations are being destroyed by the frauds that I have experienced there, as well as the reputation of Presbyterian Health Care. The girls at the front to check you in/out are sweet, kind and efficient, however, once behind closed doors, it is a different story. Their Care Coordinators and physician treated me as if I am manufacturing my injuries and serious health issues, even when tests confirm these issues. Rather than address what I was scheduled to see someone about, who is supposed to be a trusted and knowledgeable professional, I was being sold unnecessary services by 'medical salespeople', completely out of left field and that I previously refused, so they can keep swiping my insurance card for billing. They even went as far as to make up things, complete with dates, to try to get me into another one of the treatment programs! If I did that, I would be in jail! Their PCCs make big salaries and get bonuses when they sell other services, so they are like going to buy a used car, except they have your life in their hands and are manipulative, deceitful and self-serving. I can't imagine what their sales pep talks are like and their reward programs and the laughs they have behind peoples' backs. One minute, they were telling me (yelling) that I would not be allowed any pain medications (I have no history of abusing such things) but then tried to push me on psych meds to treat the anxiety that they helped to cause. To top it off, they then tell me to get on Medical Marijuana! Say what?!? I felt like I was on a TV show getting PUNKED and the cameras were hiding and then they would jump out any minute and have a good jolly laugh at my expense. What a joke! The physician (GC), 'new to the HMO biz', feigned concern for my maladies and at the end of our session, accused me of making up everything- including MY LIFE- saying I was attention seeking, mentally ill or on drugs! He forced me to take a drug test, which was negative, as I assured him it would be, and dismissed all of my concerns, which are very serious; never bothering to make the referrals or scheduling any further tests that he said he would. He (GC) then wrote a mocking summary saying that I have 'delusions of grandeur' because he couldn't find me on Google, even though I am there in my professional capacity that he states I also made up! Who IS this guy?? Obviously, he doesn't know how to properly and effectively use a search engine nor is he qualified to be in the doctor business. He missed his calling as a fake psychic! I am sad to say that on top of dealing with my chronic pain and suffering, I now have to defend myself against these medical vampires masquerading as care providers. I have since filed complaints with medical ethics boards and am talking to an attorney. I couldn't find this doctor on the first page of Google, so I think he is making up his medical background, is on drugs or most likely, mentally ill. I find them dangerous and to be avoided at all costs. I give them a -10 and a big THUMBS DOWN

I recently had my last session today and I want to say that all the physical therapy specialists…read morewere so amazing and always was one step ahead on what was done for me on the previous session. That was a breath of fresh air that I didn't have to repeat what was worked on with my previous sessions. They are attentive and truly care about our recovery to get us back to our normal lives. I highly recommend this place for all!

I had total knee replacement surgery a couple weeks ago. I started PT last week and come twice a…read moreweek. The staff is great. I met with Don initially and he did my evaluation. Don is super nice and helpful. He answered all my questions and is really knowledgeable. My PT sessions have been with Adrian. He is awesome. He is very kind yet gently pushes me. He works with me on the exercises then talks to me about what I need to work on. Thank you

Los lunas office has a 6 month wait time for appointment. Ridiculous. Typical for NM thoughread more

Appointments are 6 months out.... Kind of ridiculous .. staff is nice though. Glasses department is…read moresignificantly under staffed, causing long wait times. Better off going to ABQ.

It is without hesitation that I would recommend Hospice de la Luz to family and friends because I…read morehave and all have been extremely pleased. Their level of care exceeds expectations, their compassion seems endless and their expertise of the dedicated people that make up the care team is outstanding. I have been a volunteer for over 10 years and have sewn many items and donated to a variety of organizations including numerous hospice groups but was most impressed with Hospice de la Luz. I found them to be the most receptive, gracious and truly concerned about the needs of their patients. I've worked closely with their wonderful volunteer coordinator Wilda Martinez and their outstanding Dr Lovette and together we created some very useful and unusual things. During that process I also saw just how much they truly care about the people they are helping and how dedicated they are to their wellbeing. I always realized how extremely important their work was when my husband was suddenly diagnosed with a terminal illness and ended up in the hospital it was paramount. It was during the "covid years" and patient information was impossible to get. I called Wilda Martinez in a panic, she in turn called Dr Lovette and she took over my husband's case and I knew he would get the best care available. I will be forever grateful for their help and compassion that got me through one of the hardest times of my life. So thank you Hospice de la Luz for all that you and your staff did and continue to do. Dottie

I can't say enough about how beautifully Hospice de la Luz provides care. Both of my parents were…read moreon hospice. Mom recently passed and the whole experience was handled with such grace and love. Dad continues to receive support from the same team they've always had. He loves his care team and they love him! I am comforted to know that such loving, caring people are part of my parents' final journey.

Amazing people over there! Always been about the patient since I've been going in 2011!! Amazing…read moreowners love my people over there shout out to Pat and Ed! -Mikey Mike

Talk about an easy and simple process. Zia Health made this process for me so much easier than I…read morewould of expected during this pandemic. I walked in with no records and the staff was still able to accommodate me and like i said a million times now made it so simple. SB: I went in on September 2nd and my card arrived October 2nd.

Roselle, the owner, was so kind to drive all the way out to Edgewood and advice us on the care of…read moremy mom. Mom was dismissed from the er. Told there was no treatment and would just have to go home and heal. Roselle adviced us that mom's compression fractures absolutely demanded in patient care. Took mom back to er, asked for a pt and ot eval, mom was a candidate for a vertebroplasty which stabilized her compression fractures and greatly reduced her extreme pain. Mom is now in inpatient accute rehab getting multiple hours of therapy a day. I'm so thankful for Roselle. Without her advice im not sure what my mom's condition would be today.

Unprofessional and incompetent. Most health aids want to just come to your home and do absolutely…read morenothing and get $15.00 to$18.00 an hour for sitting on your couch. To me it seems that everybody at Activia does whatever hey feel like doing. That includes management. I started with 27 hours of home health service in December and went down to 8 hours a week due to the fact that they are not able to care for people and they sure do not care for clients at all. Safe yourself the frustration dealing with Activia..