My mom is a fairly new patient here and she has received extremely good care from everyone at this…read morelocation.

Dr. Manzaneres is not a communicator as indicated by other reviewers. He led me to believe that I…read morehad 6 cavities, when in reality I only have previous fillings that need repair due to my dry mouth. He did not explain why I needed so much work, even when questioned he offered nothing. His 1st words to me were somewhat of an insult in indicating that I had had a lot of work done like I had not been to a dentist and taking care of my teeth over the past 6 decades, when in fact I have been going to a dentist at least twice a year for at least the last 25 years. It is not just him however, the wording in the initial paperwork is rather terse in that it threatens to discharge you if you fail to give your entire medical history. I dental assistant had great difficulty placing the device to take x-rays and had to keep repositioning it just to get a single x-ray. When you take the whole mouth, that is way more than one should actually have to have. She also kept blaming the equipment. The hygenist never introduced herself to me. While she was describing each tooth with a number to the dental assistant who was recording it seemed like they were just talking to each other in their lab at school rather than just treat me like a human being. If you want to have an interactive relationship with your dentist this is not the one to see.

Terrible terrible dentist. I've been coming here since this location has opened and at first it was…read moregreat...... until the most recent dentist has came in. I have no kind words to say about him. He's rude and very unprofessional and I do not recommend coming here at all. Was so rough with me to the point where I came out crying because of how bad my teeth and gums were throbbing.

Worst experience I've ever had. The dentist was very aggressive and made me feel uncomfortable and…read moreembarrassed. I was literally crying while he continued to scrape away my plaque.. I did have a lot of build up but it felt like he was scraping away at my gums and they are still sore!! This was my second time going and I had a bad experience the first time as well. I should've known better. I used to enjoy going to the dentist and have always had issues with my teeth but never experienced something like this.

Wife & I have had problems in the past with some of the local dental offices. We did lots of…read moreresearch before making our decision to choose Academy Dental. We were very happy with each phase of our first day with this company. They set us up with their 1st available appointment that was over a month out, but put us on a call earlier list if there is a cancellation. This was great for us, because as retirees we could be available at a days notice. Both of us got calls to come in earlier than our scheduled appointments. Front desk staff were very efficient at processing Maggie & I as 1st time patients. The dental team makes the 1st appointment 2hrs long to do a very thorough exam. They want your input to get your level of involvement in the dental care process. The equipment they have is top of the industry standard. It gives the patient a good view of dental issues, allowing a more knowledgeable choice by patient & Dentist. We never felt pressured to additional care that wasn't truly required at the present time. We were given a break down priority list of items needed & told they would work with us on payment steps based on the priority list. Even given discounts on how payments can be made. I see them on Monday for 1st step in fixing some of my issues. We highly recommend this Dental Care Family

No, I did not leave a review to the wrong dentist Care academy only because I misspelled the…read morereceptionist name. Although I have requested all my medical records and pictures and I did receive them which I'm grateful for. Although I paid a lot for them and nothing was done, the only thing you guys did was to take my money and ran

I was afraid of the dentist then I came here. Not that scary though not as private as I'd like…read more Sadly though, I have to give 2 stars. The dentist I was seeing wasn't being very professional towards the end. I went in to get fillings. The amazing dentist that works here named Jenifer made a ever so small mistake and didn't numb me correctly. Instead of owning up to her mistake and talking to me, she decided to kick me out and get me banned from the place. I tried several times to talk to her to get it cleared up but she refused to talk to me. If you are expecting your dentist to be professional, try another place. The manager wouldn't even listen to my side of it, just took Miss Jenifer's side at face value. Sucks because she is an amazing dentist that made me feel safe and comfortable. But she wouldn't admit or even talk about the situation so I can't recommend this place. If she would cal me and work this out with me I would be perfectly happy to change this review. But I first called about a month ago and she refuses to call back so I don't think that will ever happen. TL:DR The dentists there are very good at their job, but the one that I saw made a mistake and instead of talking about it, avoided it completely being very unprofessional. Sadly can't recommend. Edit: had to add onto this. I left this review and about an hour later a lady called telling me "Stop leaving bad reviews or I'll get a restraining order against you. We are not responsible for your actions." And wouldn't let me get a word in at all and I called her back to try and discuss it but she wouldn't talk to me. I didn't leave a bad review because I wanted to ruin their reputation or whatever she decided, I left it to speak about how I was treated, and so others can go to this place well informed. Getting threatened to leave a good review or to delete this one is weird. Never heard of a place of business doing that. Well anyway, I hope they do try to take legal action against me. I'm looking forward to it. I posted this originally on Google and decided to put it here as well so as many people are as well informed as possible. Boss lady, please respond to the email I sent so we can get anything cleared up and fixed.

Just had the first fillings I've had done in probably over 20 years, and the entire procedure, even…read morethe needle of the novocaine was completely painless by Dr Bae. In the past elsewhere I've always had a bit of pain sensation during the shot and the drilling. Had teeth cleaning by Amanda (and previously Josette) which were done very well and painlessly. Very impressed. Can you tell I'm a big baby when it comes to pain? :-)

Upfront pricing.... bonus. Customer service ... bonus. Timely appointment always appreciated. I…read moreenjoyed my first visit to this Dentist. Only thing that I viewed as a concern was that the actual dentist did not introduce herself to the patients before getting a look into their mouth... . But overall the environment was clean, welcoming and my dental hygienist was great. Not to rough with the tools and seemed to be concerned with overall comfort of the patient during the whole process.

As an adult woman I am not proud and not publicly announcing how long it has been since I've seen a…read moredentist. I have a bit of anxiety about dental visits, so when I finally got up the courage to make an appointment I searched Yelp! for the best in ABQ. Sandia Heights Dental Care showed up and so I trusted my fellow Yelpers and made an appointment. So glad to say everyone was right and this is a great facility! The first thing you should know is this dental office seems pretty busy and they are about a month out on scheduling appointments, so if you are considering going in call them now! The office was clean and professional and all of the staff were friendly and efficient. You can tell by the way they interact with each other that everyone works well together and they are a tight team. I told my technician I have a bit of anxiety and she was understanding and compassionate. She quickly took the edge off with a gentle touch and calming chit chat. She listened to my concerns and explained each step in great detail. The appointment went great and I booked not only my next cleaning for later this year, but also an appointment to discuss Invisalign, because this clinic does it all! I even grabbed a handful of business cards for my dental phobic friends. I highly recommend going here whether you are just looking for a new dentist or have some anxiety like myself.

Oral health is so very important. I've been going to First Choice Community Dental for about the…read morelast 4 years. I served 4 years in the United States Air Force, and the care that I receive at this clinic reminds me of the care that I got while in the USAF. There a few differences in the way they handle business from a normal private practice. One, they mail you a postcard when it's time for a visit. I have found once you call to make an appointment, it's almost 3 months out for booking. That's my only negative about this place. Two, you have 3 appointments per year. One appointment is for an examination where you see the doctor and get X-rays, and the other two are cleaning visits with the hygienist. They have a smooth, efficient process. Angela has been my hygienist the last few times. She is gentle and thorough with her cleanings. She even offers helpful tips for better oral health. Dr. Jackson is fantastic, too. They record and take very good care of my oral health.

I have a history of UTI's with one leading me to the hospital with sepsis, so I am very cognizant…read moreof this. At my appt. (which I had to wait 3 weeks for) I asked my Dr for a UTI test. Tech told me it takes a day or two. Well I called on day two (Friday) and no results. (At urgent care it takes less than an hour). The MA told me they would mail me the results and to go to urgent care or the ER. WTF? Are they going to wait until I die to let me know I have a UTI? Currently 4 doctors and they are understaffed. Soon to be two doctors. My advice: RUN! Find anywhere else you can. These people care not about your health.

I'm honestly very disappointed. I was really hoping to find a dentist here and town and not make…read morethe drive up to Albuquerque but it doesn't seem like that's happening. :( We moved out here about a year and a half ago and at my kids' previous dentist office, the cleaning took at least 30 min and the exam about 15. The cleaning they just got was barely more than 5 minutes! 10 if you include the time for X-rays and I wish I was exaggerating. We got in the car and my daughter told me her teeth didn't feel "squeaky clean" like they normally do after the dentist so I took a look when I got home. There was a considerable amount of plaque all around her gum lines still! I checked my son and it wasn't as bad but they definitely were not as clean as they should have been after a professional cleaning! I do have to say, the front desk staff was very nice.

this place dollar generating machine based on insurance paid services alot of unnecessary cleaning…read moreand exams. If you have a cavity you'll have a four month waiting time they need to free up their schedule for emergency's over basic teeth cleanings. who can wait four months if your in pain

This review is a long time coming. My dentist retired in 2018 and I went to Byron Wall because one…read moreof his specialties was TMJ. I had 5 abfractions, where a small piece of the tooth has broken loose due to clenching. Wall was going to fill the abfractions, but also wanted to grind my teeth to fix the clenching. I was told, "I just do a very minimal grinding, about the width of a hair, and it can make a huge difference, this allows the jaw to relax, and then you won't clench and cause more abfractions. " I agreed to only have the abfractions filled, and to wait on the grinding, but I was told that I would have to sign a release that if they did not do the grinding, then the fillings might fall out, and they would not be responsible. The fillings were horrible, big globs of material that were very rough and jagged. There was no way to floss as it would get tangled in the jagged filling material. And because of the grinding he did, now I was scrapping my teeth on one side of my mouth. I returned several times, and each time he said that more griding was needed. He tried to sand down the excess material on the fillings, but this was impossible to get smooth. Neither process worked. I had difficulty getting through to Byron Wall, he is very busy, and it is difficult to get him to listen. The clenching was worse, now I had pain radiating to my eye and head. When I chew on the right side, my teeth scrape tother on the left side. Then I was told, "Sometimes it takes up to a year of grinding to get things to be right." I spent $2,411 with Byron Wall. Now I had to find a TMJ specialist to fix the new problem created by Wall where I scrape on one side when I eat. And to fix the horrible fillings he put in. I asked for a refund. Byron Wall refused. In a letter he said that he had recommended crowns and that I had refused. Crowns for what? Crowns were never discusssed. He said he performed all that I had asked him to do. I left Byron Wall and became extra cautious. I met with these dentists: Alicia Abeyta, Greg Sanchez, David Willoughby, Wayne Luco, and Robert Supple. Everyone of these dentists said the fillings done by Wall would all have to be removed and redone. They could not understand why he would put such big globs on my teeth-- Willoughby said that one of the globs was like a cave--a place for a cavity to start. Robert Supple said that he can fix the clenching and hopefully the chewing problem created by Wall. He said that grinding the teeth before getting the jaw aligned and stable is backwards. I said that one of the reasons I went to Byron Wall is that he was named Dentist of the Year. One of these five dentists said, "Unfortunately people put value to that when a dentist can pay to be dentist of the year." It has taken a very long time to recover from the work of Byron Wall. I would have given zero stars if that were available. David Willoughby removed and re-filled all of the five fillings done by Wall. Willoughby said the standard is, "smooth as glass" and that's what Willoughby did. Robert Supple was fabulous had helped me tremendously with the clenching and scrapping one one side created by Wall.

I have never looked forward to going to the dentist , but my first visit to Dr Wall's cosmetic…read moredentistry of New Mexico completely changed my viewpoint of dentist visits. His office is super clean and has fabulous music! He and his entire team are personable , accommodating and super friendly from the booking process to the checkout ! Being in the chair was as close to enjoyable as it possibly could be! Highly recommended!!