I was afraid of the dentist then I came here. Not that scary though not as private as I'd like…read more Sadly though, I have to give 2 stars. The dentist I was seeing wasn't being very professional towards the end. I went in to get fillings. The amazing dentist that works here named Jenifer made a ever so small mistake and didn't numb me correctly. Instead of owning up to her mistake and talking to me, she decided to kick me out and get me banned from the place. I tried several times to talk to her to get it cleared up but she refused to talk to me. If you are expecting your dentist to be professional, try another place. The manager wouldn't even listen to my side of it, just took Miss Jenifer's side at face value. Sucks because she is an amazing dentist that made me feel safe and comfortable. But she wouldn't admit or even talk about the situation so I can't recommend this place. If she would cal me and work this out with me I would be perfectly happy to change this review. But I first called about a month ago and she refuses to call back so I don't think that will ever happen. TL:DR The dentists there are very good at their job, but the one that I saw made a mistake and instead of talking about it, avoided it completely being very unprofessional. Sadly can't recommend. Edit: had to add onto this. I left this review and about an hour later a lady called telling me "Stop leaving bad reviews or I'll get a restraining order against you. We are not responsible for your actions." And wouldn't let me get a word in at all and I called her back to try and discuss it but she wouldn't talk to me. I didn't leave a bad review because I wanted to ruin their reputation or whatever she decided, I left it to speak about how I was treated, and so others can go to this place well informed. Getting threatened to leave a good review or to delete this one is weird. Never heard of a place of business doing that. Well anyway, I hope they do try to take legal action against me. I'm looking forward to it. I posted this originally on Google and decided to put it here as well so as many people are as well informed as possible. Boss lady, please respond to the email I sent so we can get anything cleared up and fixed.

Just had the first fillings I've had done in probably over 20 years, and the entire procedure, even…read morethe needle of the novocaine was completely painless by Dr Bae. In the past elsewhere I've always had a bit of pain sensation during the shot and the drilling. Had teeth cleaning by Amanda (and previously Josette) which were done very well and painlessly. Very impressed. Can you tell I'm a big baby when it comes to pain? :-)

I've have three children we trusted Dr Jorgensen with orthodontic care. They are grown adults. One…read morein NM, one in AZ and one in TX, they now are having so much trouble with the permanent retainers required by Dr Jorgensen. All the dentists they've seen don't understand the reasoning behind this decision! All of my children have had extra expenses because of this! I absolutely do not recommend this office. In the end it has costed all my grown children lots of extra money because of the permanent retainers!

I had my braces removed in January 2024 and fully paid off my out-of-pocket balance by April 2024…read more Over a year later, in July 2025, I suddenly received a letter stating I still owed a balance of $582 -- supposedly the portion that should have been handled by insurance. I want to note that up until this point, my experience with the office had been good. The staff was professional during my treatment, and I left satisfied when my braces came off. Unfortunately, everything since then has completely changed my opinion. I immediately contacted both MetLife and the orthodontist's office, and since then, I've been going through hoops trying to get an explanation. What bothers me most is that this balance is only being brought to my attention a year and a half later, long after my treatment ended and my account was paid in full on my end. This delay feels extremely unprofessional. To make matters worse, in August 2025, I received another letter from their office that included another patient's personal information along with mine. This is a major privacy concern and shows a complete lack of care in handling patient records. Now, I'm left trying to figure out how to cover a balance that I was never made aware of during or shortly after treatment, while also questioning how securely my own information has been managed. Regardless of where the miscommunication lies, the way this was handled reflects poorly on the office's professionalism, transparency, and respect for patient privacy.

I'm just shy of 2 years of my treatment and I've been happy with the experience so far (My friend…read morerecommended this place and it was clear that they were also very affordable). Friendly staff, easy scheduling, and they actually listen to you. As a bonus, you get a free slushy when you're done with your appointment. 2025 #15

We went to two different consultations ABQ orthodontics was by far the friendliest and thorough…read moreappointment we received. We ended up going with them for our daughter's braces and each visit. The staff orthodontist have all been extremely friendly knowledgeable and make our visit pleasant. Oh yeah and the slushy's are a great bonus

I'm honestly very disappointed. I was really hoping to find a dentist here and town and not make…read morethe drive up to Albuquerque but it doesn't seem like that's happening. :( We moved out here about a year and a half ago and at my kids' previous dentist office, the cleaning took at least 30 min and the exam about 15. The cleaning they just got was barely more than 5 minutes! 10 if you include the time for X-rays and I wish I was exaggerating. We got in the car and my daughter told me her teeth didn't feel "squeaky clean" like they normally do after the dentist so I took a look when I got home. There was a considerable amount of plaque all around her gum lines still! I checked my son and it wasn't as bad but they definitely were not as clean as they should have been after a professional cleaning! I do have to say, the front desk staff was very nice.

this place dollar generating machine based on insurance paid services alot of unnecessary cleaning…read moreand exams. If you have a cavity you'll have a four month waiting time they need to free up their schedule for emergency's over basic teeth cleanings. who can wait four months if your in pain

Haltom Orthodontics LLC is a great provider. Dr. Tucker Haltom and Dr. Darren Haltom are both…read moreoutstanding orthodontists who really care about their patients. They've added a new orthodontist (I apologize for forgetting her name) who is also excellent. The whole team at Haltom Orthodontics is dedicated and professional. I especially want to mention Lisa, who made nighttime retainers for me--excellent and wonderful to work with. And Yvonne, who made permanent retainers for me--superbly skilled and great to work with. Haltom Orthodontics is the best provider of professional services I have experienced.

I have truly enjoyed working with this establishment over the last two years. I had some mild…read morecorrective work to be done on a full set of teeth, including wisdom: Closing top gap between central incisors (8,9), lateral incisor movement forward (26), and some cuspid rotations to name a few. I ended up here because I wanted a second opinion. The first place I went to suggested to me that only braces would do the trick for alignment and to correct mild mandibular retrognathia, the consideration of mandibular osteotomy and distraction osteogenesis. It was thorough I'll give them that, but I wanted Invisalign. My alignment issues were cosmetic at least or only negligibly deficit in function at worst so all of that seemed excessive. So I decided to part ways with that establishment and seek a course of treatment elsewhere. I do not remember how I came across Haltom Orthodontics, but it was definitely a worthwhile discovery. The evaluation was thorough and the communication was an open dialog between patient and doctor. I discussed my expectations and desired treatment and listened to how that could fit in my plan of care. They accepted my insurance, Delta Dental, and I paid the rest using in-house financing; it was a simple process. I was able to pay for the entire treatment over the course of a year. So, long story short I was able to get an all Invisalign treatment plan, correct my alignment deficits & functionality, minimize the mild retrognathia and keep my fully functional wisdom teeth. Post-plan corrections and tweaks are part of the deal to hone in the finishing touches and I opted to keep final retainers as aligners, and not a permanent fixture, also a conversation of options. I love dialog! From the front desk to assistants and molders to Dr. Darren Haltom himself, the entire staff is friendly and welcoming. They even have a reward program called the Haltom Smile Club for consistent appointments and early arrivals that delivers gift cards through accrued points in amounts of $10-$100: iTunes, Starbucks, Regal, GameStop, Best Buy, Target, WalMart, Abercrombie, Aeropostale & more. Adults & kids alike will find this a great place for all orthodontic needs!

Terrible terrible dentist. I've been coming here since this location has opened and at first it was…read moregreat...... until the most recent dentist has came in. I have no kind words to say about him. He's rude and very unprofessional and I do not recommend coming here at all. Was so rough with me to the point where I came out crying because of how bad my teeth and gums were throbbing.

Worst experience I've ever had. The dentist was very aggressive and made me feel uncomfortable and…read moreembarrassed. I was literally crying while he continued to scrape away my plaque.. I did have a lot of build up but it felt like he was scraping away at my gums and they are still sore!! This was my second time going and I had a bad experience the first time as well. I should've known better. I used to enjoy going to the dentist and have always had issues with my teeth but never experienced something like this.

I love how it changed my teeth i feel better and it looks great i had such crooked teethe but now i…read morehave great teeth they look nice thank u so much abq orthodontist

I'm out of town on business and my permanent retainer popped on one of my teeth. I called asking…read moreto see if I could be seen to have it placed back and they were able to see me on the same day. The service was quick and easy and the staff was very pleasant. Especially Vanessa who was able to place the retainer back on. I would definitely recommend this location.