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    Valero

    2.8 (4 reviews)
    Open Open 24 hours

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    Chevron

    Chevron

    (17 reviews)

    I went to this location because it's close to a trail I exercise on and I needed some water…read more The representative that signed me up provided the false notion of singing up for the rewards membership would be a benefit for shopping at the store. It has not provided any additional gain to me other than gas price discount on the gallon. This was the second time the red labels in front of the products do not match the reflected price once at check out. When I confronted the representative about the issue she did not recognize the situation with any solution and proceeded to continue to charge me the non listed price. After I informed her about the issue she purposely did not make any eye contact with me. Even when she handed back my change. STAY AWAY FROM THIS LOCATION!!!! They are aware of their products falsely being advertised then the initial price of the product! This situation forced me to delete my account and I will never visit this location again. Representative description: Female, Color Hair, Caucasian, 5'7-5'9 ft, Inside cash register agent.

    I have been shopping at this location daily for the last 5 years up until now. The soda fountain…read moreis always down, due to being broken or out of C02 or syrup. The employees are great at this location, the management is incompetent. I have had mice run across my toes while standing at the counter to pay on two separate occasions. The district manager Joann is absolutely incompetent and incapable of doing her job. She is rude and condescending and I won't give chevron a dime of my money until she is gone.

    Costco Wholesale - Lines

    Costco Wholesale

    (333 reviews)

    $$

    Today at checkout, I had a very negative experience with an older female employee at the…read moreself-checkout area. She immediately approached and began scanning my belongings without asking, and in the process was pushing my son's stroller. My son is on the Spectrum, and during this interaction she made an inappropriate and hurtful comment, saying, "Is this thing yours?" referring to my Son . I found this extremely unprofessional and disrespectful. I left feeling judged and uncomfortable by the way I was treated. I hope this matter is addressed so customers are treated with respect and basic human kindness, regardless of their situation.

    I never thought the day would come when I'd say this, but Costco seriously needs to get on Sam's…read moreClub's level. Pros (and these deserve credit): 1. Car Wash & Attendant - 5/5 The attendant (a white gentleman with a beard--sorry I didn't catch your name) was extremely thorough and professional. He took the time to make sure my car wouldn't have any issues going through the wash, and I genuinely appreciated how seriously he takes his job. 2. Gas Station Pumps - 5/5 Every gas station should have the red and green lights showing which pumps are available. This makes the process fast and efficient. 3. Sample Staff - 5/5 Very friendly and knowledgeable. They explained the products clearly and told me exactly where to find them in the store. Cons (and unfortunately, this is everything else): The Costco app is terrible. It serves almost no purpose in 2026. Compared to Sam's Club, it's wildly outdated. No food court ordering through the app No Scan & Go No digital member ID to enter the store No in-app fuel purchase with QR code scanning At Sam's Club, I scan items, pay in the app, show my phone at the exit, and leave. At Costco, I'm digging through my purse for a physical card like it's 2015. Exit receipt checks are inefficient. Standing in line while someone scans every single item in a cart with 100+ items is a huge waste of time. There has to be a better system--automated exit scanning exists, and Costco should invest in it. The Food Court - 0/5 (Absolutely unacceptable) This was my first time at the Victorville location, and I only wanted one whole pepperoni pizza. I was told at checkout to scan for the pizza and pick it up at the food court. Sounds simple--except the food court is a complete mess. The "WHOLE PIZZA PICKUP ONLY" sign is meaningless That line is fulfilling ice cream, hot dogs, and other orders There is zero organization The back area was chaotic the entire time I stood there It took an entire hour to receive ONE pepperoni pizza. Let me be clear: In less time than it took to get that pizza, I: Got gas Got a car wash Grocery shopped Paid Waited in the long exit line Loaded my car Walked back to the food court That is completely unacceptable. Sam's Club has a heated pizza holding cabinet where customers grab their pizza by order number and go. Costco should copy that system immediately. There is no reason customers should be standing in line waiting for pizzas to be cooked, cut, and boxed. When I brought the excessive wait time to the attention of the employee making pizzas, it was dismissed without concern. Final Thoughts This experience genuinely made my Costco membership feel like a waste of money. I was embarrassed by how poorly streamlined everything was--especially compared to Sam's Club. Costco Victorville needs major improvements in: App functionality Food court operations Customer flow and efficiency I've attached pictures on how you can upgrade your app, So that we can purchase fuel and food in app while in the store. GET ON SAM'S CLUBS LEVEL!!!

    Valero - servicestations - Updated May 2026

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