1. Valet Connection

    1. Valet Connection

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    Newport, RI

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    Valet Connection

    1.6 (8 reviews)
    Open 8:00 am - 2:00 AM (Next day)

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    13 years ago

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    United Parking Valet - We use a state-of-the-art SMS ticketing system to ensure your valet experience with United Parking LLC., is second to none

    United Parking Valet

    (27 reviews)

    Smith Hill

    We parked two cars with the valet tonight, and both of our cars were left unlocked in an open air…read morelot in downtown Providence according to our cars' apps. I had specifically reminded/asked the attendant to make sure my door was locked. When the cars were returned, they were both left unattended with the doors wide open on a drizzly night, engine running, no attendant to be seen. Wanted to pass this feedback on to the business, it's essential to lock your customers vehicles and if you need to go get another car, close my door, please. I always leave an an extra tip for the valet, but I couldn't have left one this time, even if I wanted to because the attendant was MIA

    My family and I went to eat at Los Andes Restaurant in Providence, on September 28, 2024 and the…read morecompany United Parking Valet took the car to park it, our car was in perfect condition when we handed it to them. We have a standard car and the valet personnel did not put my car on E brake and because of their negligence they let my car roll and it hit another parked car, they destroyed my new car. The claim manager Gary keeps insisting and asking if I have a remote starter in my car, I keep telling this guy my car doesn't have any remote starter and he personally came to my home and inspected my car and the key fob, and saw for himself that we don't have a damn remote starter in our car. This is a manual car that doesn't come with a remote starter. Gary is by far the worst representative I have ever dealt with. Now the owners of this company, and Gary are insinuating that the damages caused to my car because of them, were somewhere else. So basically they're calling my husband, my 12 year old daughter and me liars. The owners of this company Kenneth Zorabedian and his brother are a big time scammer! People please be aware of this company, and take photos before the valet takes your car to park it, otherwise if something happens they'll say it wasn't caused by them. If I could give them less than 0 stars I would!

    Vicinity Valet

    Vicinity Valet

    (2 reviews)

    This valet is shady they took 45 min to retrieve our car. We asked to get our car ourselves and…read morethey would not tell us where the car is located. They stated it was 1/2 mile away. That should take 5 min to grab and bring to us. We are still standing here waiting on our wedding night. DO NOT PARK UR CAR WITH THEM!!!!! U WILL REGRET IT. PROMISE.

    My son worked for this company for several weeks in July / August of 2015. When he interviewed…read morewith the owner, she told him he would be paid $9.00/hour plus tips, however that was not the case! She said for the first 2 weeks she would pay him $6.00/hour plus tips because she wanted to make sure he was going to stay on. He was a diligent employee and showed up to last minute shift changes that were text messaged to him at all hours of the day & night. She also made all the drivers/runners turn their tips in to her at the end of their shifts and the next day or the next time they worked she would disperse the tips as she saw fit. Isn't this illegal?? He is a recent college graduate and requested 2 days off well in advance to attend a family gathering in his honor. She assigned him to these days anyway, so he decided to put in his 2 weeks notice. She has owed him for 39 hours of work at $9.00/hour since the beginning of August. He has sent her several emails and even went to speak to her in person at the end of August. She promised that the money would be deposited to his account within 2 weeks. We are now going into the 4th week and still no money! The woman who runs this company has absolutely no moral or ethical standards and takes complete advantage of the young folks she employs! We will be reporting her to the Attorney Generals Office immediately!!

    Valet Connection

    Valet Connection

    (2 reviews)

    I went to the Coast Guard house on Friday and Valet park. I washed my car before going and again…read more Sunday. When I was washing the car Sunday I found scratches on the fender and front bumper. At that time I drove to the Coast Guard house the report the damage. And they put me in contact with the valet service Who said they would investigate. But they do not return phone calls after many calls I reach them and their answer was it's your responsibility to walk around the car looking for damage before you get in. They do not own up and take responsibility when they damage your car hoping you leave without seeing the damage .

    If you value your customers or your car you should stay away from Valet Connection. My wife's car…read morewas parked on the street in East Greenwich when one of their valet's crashed a customer's car into ours (totaled). Since our car was unattended, the valet then left the scene of the accident and returned the car to it's owner without contacting the police or telling them their car was involved in an accident (valet admitted this later to the police). Additionally, we have now been dealing with this company for an entire month in an attempt to get them to process the claim through their insurance. All they do is ignore calls, make promises they don't keep and lie directly to your face when you actually do speak to them. It should not take a month to get a claim processed with them. They obviously do not care about the cars they handle or their customers. Lastly, when they found out my car was at my body shop and I did not want to use theirs they called my body shop and lied to them saying they had my "o.k" to pick up the car and bring it to their shop which they most certainly did not. A truly disingenuous group of people that I would never do business with.

    Valet Connection - valetservices - Updated September 2026

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