Having valet service at a private party at my home was a must have since we wanted to avoid…read moregridlock and an angry mob of neighbors crashing the event. Valet connection came highly recommended by my caterer and after comparing prices, we decided to go with them. The service delivered on the day of our event was absolutely excellent. The attendants were well-dressed and professional. The feedback from my guests was all positive. I found that setting up the service was not such a great experience, however. Initially, it took a very long time for anyone to reach out to me after we expressed interest in their services. The person who helped us seemed to be a little sloppy and unorganized dropping the ball on our event several times. Important information was incorrect or missing from their contract, including things like the town the event was going to be held at and how many hours of valet service we were paying for. The night of the event was truly great and the level of service provided by the manager sent to us was all we would expect and more. However, the service for the setup was so bad, I plan on looking elsewhere for valet services in the future.

If I could give them no stars I would! Their driver damaged my car and they are denying it. They…read moreclaim interior damage was done by my sun roof....I don't have a sunroof! They claim the scratches are old and I did them. Nope the car was brand new! The restaurant is by the water and there are a lot of metal poles nearby which I'm guessing is what the valet hit. I wasted so much time addressing this it's ridiculous!! I went all the way back to file a police report. I have pictures taken with my iPhone that document the time and location when the damage was found. I should not have to worry about this stuff when I go out to eat. I spent good money on dinner and should have a responsible trust worthy driver.

We parked two cars with the valet tonight, and both of our cars were left unlocked in an open air…read morelot in downtown Providence according to our cars' apps. I had specifically reminded/asked the attendant to make sure my door was locked. When the cars were returned, they were both left unattended with the doors wide open on a drizzly night, engine running, no attendant to be seen. Wanted to pass this feedback on to the business, it's essential to lock your customers vehicles and if you need to go get another car, close my door, please. I always leave an an extra tip for the valet, but I couldn't have left one this time, even if I wanted to because the attendant was MIA

My family and I went to eat at Los Andes Restaurant in Providence, on September 28, 2024 and the…read morecompany United Parking Valet took the car to park it, our car was in perfect condition when we handed it to them. We have a standard car and the valet personnel did not put my car on E brake and because of their negligence they let my car roll and it hit another parked car, they destroyed my new car. The claim manager Gary keeps insisting and asking if I have a remote starter in my car, I keep telling this guy my car doesn't have any remote starter and he personally came to my home and inspected my car and the key fob, and saw for himself that we don't have a damn remote starter in our car. This is a manual car that doesn't come with a remote starter. Gary is by far the worst representative I have ever dealt with. Now the owners of this company, and Gary are insinuating that the damages caused to my car because of them, were somewhere else. So basically they're calling my husband, my 12 year old daughter and me liars. The owners of this company Kenneth Zorabedian and his brother are a big time scammer! People please be aware of this company, and take photos before the valet takes your car to park it, otherwise if something happens they'll say it wasn't caused by them. If I could give them less than 0 stars I would!

Used Prime Valet for my recent wedding at the Village Club at Lake Success. Communication with…read moreDolly was A+ and the payment with Xavier was easy. I will recommend them to anyone!

I had attended an event that used Prime Valet Services and when I got out of my car to give it to…read morethe valets they alerted me that my front tire was leaking air. I didn't know what do as I don't have AAA and was already running late to the event. They checked my car and I had a spare. They then told me not to worry and to go inside, enjoy the party and they'd change it for me--I agreed and thought that was extremely nice of them and unexpected. I had came back out about an hour later to check and they had indeed changed my tire! I very rarely use valet but wanted to leave this review because it was one of the nicest, above and beyond things a company has ever done for me. Thank you again Prime!

Can you really complain about parking downtown for five dollars?…read more The crew there is always friendly, even when i was busting them last night for dropping their rates - I told them next year they'll be paying me to park! Best place to park for WaterFire - once you exit you can zip right onto I-195 then I-95 within seconds. .............Start the car, start the car!

Central Parking Systems has a few lots around the city. All of them are inexpensive, well lit,…read moreconvenient and secure. I choose the parking garage across the street from PPAC on Weybosset as my regular overnight parking option for out of town visitors. Friendly service.

I almost forgot to write them a review! We had an excellent experience with best value, the guys…read morewho drove us to and from the airport were super nice and it's about a minute and a half drive from the parking lot to the airport drop off. If we fly out of here again, we'll be sure to use best value parking again.

Horrifying experience! I booked here on short notice. Arriving very early in the morning in a…read moresketchy location- the place is not easy to find- not good lighting and signage. When I pulled in the driveway no one came out - I had to go to the building and "WAKE UP" the attendant. Upon checking me in he advised me that they could not drop me off at the terminal because some contract had not been renewed. That is NOT my problem and I feel this is entrapment because had I known I wouldn't be dropped off at the terminal I NEVER would have booked this joke of a so called parking business. I feel for handicapped, elderly or other individuals who can't walk long distances easily. There should be full disclosure to the consumer regarding EXACTLY what service is being provided. I am most certain that if consumers were well informed instead of being duped into booking, this company would quickly go out of business.

I went to the Coast Guard house on Friday and Valet park. I washed my car before going and again…read more Sunday. When I was washing the car Sunday I found scratches on the fender and front bumper. At that time I drove to the Coast Guard house the report the damage. And they put me in contact with the valet service Who said they would investigate. But they do not return phone calls after many calls I reach them and their answer was it's your responsibility to walk around the car looking for damage before you get in. They do not own up and take responsibility when they damage your car hoping you leave without seeing the damage .

If you value your customers or your car you should stay away from Valet Connection. My wife's car…read morewas parked on the street in East Greenwich when one of their valet's crashed a customer's car into ours (totaled). Since our car was unattended, the valet then left the scene of the accident and returned the car to it's owner without contacting the police or telling them their car was involved in an accident (valet admitted this later to the police). Additionally, we have now been dealing with this company for an entire month in an attempt to get them to process the claim through their insurance. All they do is ignore calls, make promises they don't keep and lie directly to your face when you actually do speak to them. It should not take a month to get a claim processed with them. They obviously do not care about the cars they handle or their customers. Lastly, when they found out my car was at my body shop and I did not want to use theirs they called my body shop and lied to them saying they had my "o.k" to pick up the car and bring it to their shop which they most certainly did not. A truly disingenuous group of people that I would never do business with.

Great and affordable service for my wedding! The driver was on time and courteous. Plenty of room…read morefor my wedding party of 14 to sprawl out with all of our stuff.

We had a great experience with Valet Park of America, which provided a 14-passenger limo…read morevan/shuttle for our wedding in September (took wedding party to church and then to reception). They were easy and professional to work with. Our driver was very professional, on time, and everything went very smoothly! Vehicle was in good condition. Highly recommend!

This company dented in the back of my rental car this past weekend at the conference and resort…read morecenter in Hyannis. The person I ended up speaking to on the phone "Jacob" tried to convince me to return the car without letting the rental company know. Very unprofessional but still he assured me he would help figure out resolution and call his insurance. Since then he hasn't responded to a call or text and has a full VM box. Very shady and unperfessional. Now I'm having to further look into legal action against for compensation. I would strongly suggest staying far away from this company.

If I could give zero stars for this company I would. I hired them for an event on Martha's Vineyard…read morethis past weekend and THEY NEVER SHOWED! Leading up to the event they were extremely difficult to get ahold of and when they did email back that were very short and rude. Two weeks before the event I received assurance that they were all set for our event and just to bring payment the day of. Then the week leading up to the event I called and emailed multiple times and didn't receive any response. On the day of the event they were not answering their phone and then they never showed leaving our guests to park far away in rain. DO NOT HIRE THIS COMPANY.