Spent our anniversary here over the weekend and it was wonderful! We stayed in a king parlor room and it was amazing! The hotel was very clean and the staff were 10/10 amazing! They were so kind and thoughtful and left a bottle of champagne, little goodies and a handwritten note as a gift to us. A huge plus was the complimentary bikes they offer when you stay with them. We had such a blast biking all over Newport. The hotel is just a short drive (or bike ride) to downtown. We will definitely be coming back next year! read more

I stay in a lot of hotels and I'm bias to full service. But I also appreciate value. Newport is a tourist town - which means hard to find high end hotel room at a reasonable price. We booked the wayfinder and actually loved it! As my daughter said - you can tell it's old, but they did a good job. I'll take our over sized room and low price! Everyone super friendly, Cocktails well shaken! Room huge! I've already recommended to friends that don't want to spend downtown prices! There's a shuttle and it's no read more

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The individual staff members I interacted with were very nice and helpful, but the property itself is poorly managed and suffers from a non-stop laundry list of administrative and technical problems. This is absolutely not how you welcome a guest paying $325 a night. The Arrival Disaster: After a grueling 16-hour door-to-door journey on zero sleep, the front desk agent kindly offered an early 9:00 AM check-in, but then walked me across the property and dumped me in the wrong building entirely. After searching down a hallway for a room number that did not exist, the exit door locked behind me, forcing me to hike through the exterior parking lot back to the lobby. It turned out my actual room was just 10 feet from the reception desk the whole time. To top it off, the room was missing a basic "Do Not Disturb" sign, meaning I had to hunt down housekeeping the next morning just to get some uninterrupted rest. (Though the housekeeping staff themselves deserve an 8/10 for cleanliness, as the actual cleaning job was good). Dead Technology: The technology setup in the room was incredibly frustrating. The room phone was completely dead because it wasn't even plugged into the wall. Even after plugging it in, it still did not work and required a tech guy to come down and fix it. Because the phone was dead and the Wi-Fi wouldn't connect on its own, I had to physically walk back to the front desk just to get help. The tech guy ultimately had to manually configure the TV to get the guest Wi-Fi working. While I eventually got my own phone connected using their password and router info, a guest shouldn't have to deal with unplugged equipment and technical support just to get basic internet. Dining & Billing Headaches: We were here for a wedding block arranged by my sister. The breakfast food at Little Clam was good, and the pricing was exactly what you would expect at a hotel restaurant. However, the front desk initially refused to honor the $15-a-day food credit that was explicitly part of our wedding block, insisting their records didn't show it. We had to get the wedding organizer involved to fix it. The Checkout Bait-and-Switch: Departure completely ruined any remaining goodwill. My 2-night reservation was explicitly quoted at $586.08 including taxes and fees. At checkout, I was blindsided by a total charge of $648.24 due to a hidden "urban destination fee" tacked on by the hotel. Sneaking in an extra $62 after booking feels completely deceptive. The people working here are pleasant, but management needs to get their act together. Between the hidden fees and the broken room amenities, the value just isn't there. read more

There are mixed reviews on this hotel, but I've been thoroughly satisfied with each stay. For starters, it's clean. They are located minutes from the beach and many other conveniences like food and shopping. The pool is lovely. There are 2 rinsing stations and towels on site. The fitness center is also fully stocked with cardio and weights! They have a wet bar and QR code ordering stamp at every chair poolside. The room was not ready on time once and they immediately rectified it. I received a free drink voucher of my choice, 15% off any poolside order and a 1pm late checkout comped. I've not been disappointed once here. Highest recommendation in the Newport area! read more

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The Wayfinder Hotel in Newport is a great inexpensive stay around 8-10 minutes from downtown Newport. The lobby is updated and new and has a reading nook, a small coffee counter, a restaurant and a merchandise corner. When I checked in, I was welcomed by Shelly who upgraded our room to a 2 queen premium room. She was so friendly and went out of her way to make sure we had a great stay. She deserves all the recognition!!! The room was clean and updated and came with a small fridge, 2 water bottles and a coffeepot. The TV in the room didn't work, but it wasn't a big deal as we were only there one night. They welcome dogs of any size which is extremely appreciated as most hotels in the area don't. They have a small gym and a pool in the warmer months. I recommend choosing the Wayfinder for your Newport vacation. read more

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Nice off the beaten track hotel, about 10 minutes from downtown. Nothing fancy just clean comfortable lodging. The hallway is dark and could use some updating but once you are in your room it is spacious with 2 queen beds and room to move around. The bathroom was clean and shower water pressure fantastic. One thing I found odd was no drawers to put your clothes in but they did provide hangers to hang your clothes in an open closet. The other oddities were no phone in the room so you could not call the front desk and TV only had maybe 10 channels if that. Guess they figure people on vacation don't watch TV. The staff were friendly and very accommodating. We requested extra towels and they were delivered promptly and pleasantly. The room was straightened daily and towels replaced. Parking was free and convenient, Hotel provided shuttle service to downtown running every hour and picking up downtown every half hour. We did not use the shuttle as we like freedom of having our car. A note about parking downtown, it is very expensive, however if you use the parking garage by the bus terminal and take a free yes free ride on the bus to say the car museum and get a voucher from the bus driver your cost for the garage is only $5 instead of $40 for the whole day Lastly, don't miss eating in the hotel restaurant Little Clam, it is a hidden gem. The menu is limited but the food is fantastic and Matt our waiter was phenomenal. We had a nice stay and would recommend read more

Overall this hotel is fine, but not worth the money at all. It's simply extremely overpriced because of the location. It's a glorified motel. The staff were nice but some things were pretty ridiculous. They only gave 2 rolls of thin one ply toilet paper. We called the front desk for more and after an hour, had to call again and it was finally brought up. If you like sleeping in at all, don't stay here. The walls are paper thin. Promptly at 8am we were woken up everyday by the idiotic cleaning crew slamming every door they touched and children yelling and sprinting down the hallway. Also hope you don't like cold drinks in your room. The fridge on full blast is slightly cold at best. I called the front desk to see if they could fix it and after it still didn't work. Hope you don't like a cold room either. The a/c was set at 66 our whole stay and the room maybe got down to 75 degrees. Overall, not impressed. We stayed for a wedding so there was a discounted rate. But even with that, it was incredibly overpriced. read more

You are staying here for one reason ... Because on weekends and during the summer, it is 30 - 50% cheaper than other hotels which are actually in town. Nobody is staying here because it's better than the other places. Location ... This is in a fairly seedy part of Newport. It's not walkable to anywhere. There is a creepy abandoned casino across the street and the only bar is about 1 mile away and a tad ghetto inside. The hotel closes their bar at 9:30 or 10 p.m. You will need to drive or Uber into Newport if you want nightlife. It is probably cheaper to Uber (a 10 minute ride) than to park in downtown Newport, which is notoriously hard to find cheap parking in. If you don't mind this being 10 minutes outside where you want to go, you'll save some money. Fees ... The fees here are confusing and quite frankly ridiculous. As others have said, this is basically a Motel 6 from the 70's that has been designed in a modern hipster way. There is a small pool but there are almost no sitting areas or outdoor spaces other than the pool, which closes at 8 p.m. Given how early the bar closes and the lack of any nightlife nearby, having no outdoor sitting areas and charging a resort fee is ridiculous. The resort fee gives you a small food and beverage credit butva yogurt and a bottle of water in the a.m. was almost $30!!!! So, they aren't giving anything away. The gym is beyond laughable. Decor/vibe: All the Crate & Barrell furniture can't hide the 70's 'concrete block's motel feel. The hallways are really dark and creepy. The carpets are stained and the guest rooms are located in hallways which at most hotels would be behind the scenes loading corridors. The rooms are a bit better and feel kind of beachy but the cheap, vinyl flooring and minimalist furnishings do sort of feel stark and depressing. They did the best job possible given what they were working with but take the Instagram posts with a grain of salt. You are not going to be getting the vibe you see on there. Comfort: The rooms are clean ... if you like a firm mattress, you'll enjoy the bed ... the bathrooms have one of the worst showerhead I've ever used and the weakest water pressure ... the only decent part was the free canned water and the bath products were nice and locally made. For one night where you just need a place to sleep, it's fine. If I were staying here for a week, I'd be ready to go on day number two. Staff ... Clueless. Absolutely and utterly clueless. Check-in and check out was like a comedy movie. It's almost like nobody front-faging has any experience with the hospitality industry and were completely overwhelmed at all times. 20+ minutes to check in a line of 4 people and tons of mistakes and overcharging at check out. Overall ... If you need a cheap spot to stay in Newport for a wedding or event and don't mind being just outside of the downtown area, it's clean and relatively safe. The clientele is a budget crowd, so be okay with younger 20-year old partiers and internationals who did not realize how far outside the city this was. I personally wouldn't stay here again but I doubt I was the demographic they are targeting. I won a free night certificate here, which is why I stayed here and paid for another night but this is not the type of place I'd stay on my own. read more

The Wayfinder in Newport felt like stepping into a dream--or maybe a scene from Melrose Place. It had this sweet, homey vibe but with a modern, artsy twist that made it feel special. My room was gorgeous: a cozy long hallway led to a separate sitting area with beautiful lighting and the cutest little lounge space. The bed was incredibly comfortable and everything was clean and welcoming. The service was fantastic--everyone I interacted with was kind and helpful, and I truly felt at home during my stay. I was a little bummed the main restaurant wasn't open yet, but they had an adorable little area where you could grab snacks and drinks, which was a nice touch. Honestly, I really enjoyed every bit of my stay. No complaints at all--just lots of little details that made me want to come back again. And I definitely will. read more

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Wayfinder. First of all, I have to say that Zee at the front desk was friendly, warm, and welcoming. The room was pretty okay but had a loud radiator, however that should've been the least of our concerns. When we awoke the next morning, having a 250 mile drive ahead of, we had the MOST ATROCIOUS "BREAKFAST" EVER! It wasn't even a continental thing like at most hotels, you had to order like in a restaurant but they fried things with this awfully sweet oil that overpowered all the other tastes. Anyway, as soon as we left we couldn't eat anything till we got to Maine how bad it was. I tasted it the entire morning and afternoon. So sorry to the wonderful people at Wayfinder who were great. read more

The Wayfinder Hotel - Photo of the abandoned casino nearby. - Hotels Near Me - Newport, Rhode Island

The Wayfinder Newport Hotel was a great place to stay. The property felt clean, updated, and well cared for throughout. We stayed in a king suite, which was comfortable and nicely laid out with plenty of space to relax. The staff really stood out. They were incredibly helpful, friendly, and made the whole experience easy and enjoyable. Overall, it was a very pleasant stay and I would definitely recommend it. read more

Like many other reviews, I am not pleased with this hotel. While some effort has been made to make it quaint and modern, it's essentially lipstick on a pig. Check in was fine. The night clerk was helpful - but not very knowledgeable of the area. The rooms are loud, I can hear every footstep in the hallway and from the floor above. There was some sort of banging (it sounded like someone was banging on doors down the hallway) all night. The beds are uncomfortable. There is no closet space to hang your clothes - just a bar mounted on the wall with 4 hangars. The only elevator is in the lobby area so if you park near your room - you have to lug your bags up stairs. The coffee bar in the lobby has prices for all coffee drinks at $4/$5/$6 depending on size - I'm sorry but $6 for a drip coffee is outrageous. I ordered one extra hot to bring back to my wife in the room. It was warm at best and when I asked about getting it hotter the barista assured me it was extra hot and practically argued with me. We left for the day and came back at 5 and our room still had not been serviced. When I asked an attendant down the hall they looked at me like I just ran over their favorite pet. The only plus is it's in Newport and the parking is free. read more

I recently stayed at this hotel, over Labor Day weekend. I have to say it was the most interesting hotel stay I've ever had! They are still under construction for more than half of the establishment, and the other half seems to be put together. Upon arrival, I walked into the entrance and was greeted by Dan. He was very friendly and very helpful, after check-in, he gave me a mini tour of the space and showed me the location of my room. I really appreciated this, given that there are two different houses for hotel rooms. The areas of the hotel that are finished are very cute and decorated with a trendy vibe. The pool and the gym are quite cute. The decor style is a combination of bohemian and modern. There are plenty of spaces to park and the signage around the hotel is pretty decent. One thing I really appreciated was that the hotel did not charge resort fees, given the state of the overall resort. They also delivered breakfast each morning, as a complementary offering. The breakfast included a piece of fruit with orange juice and a muffin. I cannot eat gluten and stay away from sugar so I took my bagged breakfast to the downtown area and gave the food to some homeless people. I recommend others do this, if you are not going to eat the breakfast, they provide. There are homeless people in downtown Newport, and they were very grateful for my offering! I have to say - it felt good. Back to the hotel..... Overall, it was a good stay. One additional benefit is that it is close to the downtown (Thames Street and mansions). It is about a seven minute drive. I would recommend this hotel, but be aware of the construction factor, and there are still some sections of the hotel that look like they need attention (the hallways being one of them - older carpets and low ceilings). read more

DO NOT STAY HERE. This place is a trap, and I agree with the various poor ratings that have been included regarding this place. Bottom line, it's an old worn down Motel 6 with sprinkles on top to attract millennials, this place was awful, and the attempt to try to gentrify it was weak and laughable. The kid at check in had no idea what he was doing, not well trained, and after hearing there was a wedding party here I knew there would be some ruckus later. Place was packed, most likely because it's on the more "affordable" side of the hotels in Newport, the instagram posts nice pictures (lies) and people think to stay here. The room was shabby, there are stains on the floor of the hallways, there are no places to put your clothes away, we got two hangers. The beds weren't great, the AC was like a loud car engine. The whole place was rocking like a club until around 2am, banging, running down the halls, slamming doors, and I get it for a wedding after party, but management not doing anything to try and keep it quiet was terrible. The worst part, for me, was that we had a room on the second floor above where the pool is, and the lights stay on outside, ALL NIGHT. The shades don't cover the light and it poured into the room, this was awful. The star comes from the shower being decent, the parking lot having spaces, and thats all. Terrible place, I heard it caught fire and almost burned down a few years ago, probably shoulda let it burn down completely. Awful. read more

I recently stayed there with my dog & mom. We stayed there a few nights on the weekdays. My room was a 2 queen bedroom & balcony. Decent price. It's a quiet friendly location. 10 -20 minutes drive to downtown Newport attractions . Great for families and kids because there's a pool. Unfortunately, their restaurant Nomi is still under construction & closed. There is a small section where you can buy snacks & drinks. There's plenty of restaurants like 8 -10 minutes drive...Antonio's pizza had delicious pizza! Loved that it's Pet friendly and there is a pet fee per night Although, they do need to keep up with maintenances cleanliness such as old hallway rugs, some indoor stain rugs, ac on the low side, etc . Can tell the rooms are getting old Lobby area looks pretty great with nice decor! I didn't really use much of room services calls. The staff was around the area so I would ask things in person & they were friendly. This is a casual hotel if you're looking for something fancy this is not for you. (Similar to holiday Inn) read more

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This hotel was the cutest! We were in town to see my friend run the marathon. The location is about 10 minutes from downtown Newport and the wharfs, so it's not walking distance, but if you don't mind that, this is the hotel for you. It's super clean, with modern decor and fun little things along the way. I loved that they had the local company Shore Soap in the bathrooms (hand soap, lotion, shampoo, conditioner, and body wash) because I am a big fan of their products. Check-in was a breeze because it was all done on my phone, including a digital key. It was super easy to share the key with others, as well. Beds were comfy, digital thermostat, clean linens. Great shower. My ONLY issue with the hotel is the TV wasn't working well - it was super pixelated/delayed and unwatchable. Luckily, we didn't really care to watch TV so it wasn't an issue. We booked the hotel with one of their packages, Sip and Save, which gave us a discounted room and two free cocktails, which we chose to have at Nomi Park the next morning with brunch. I have a separate review for the restaurant, but I highly recommend! The food, staff, and decor were all excellent. read more

The Wayfinder Hotel - Hotels Near Me - Newport, Rhode Island

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Hotel is convenient, right over the bridge. Lobby is comfortable and really well done. Hotel room is nicely decorated. Beds are perfect, soft pillows.Room was cleans and bright. Laminate wood floors. Great toiletries. Only bummer is it's loud AF in the hallways. All night, doors slam open and shut. read more

This hotel is under going a massive renovation and is still operational. Their website is very misleading and does not inform customer of the hotels current state of what to expect. I arrived last night and could Not find the check in counter until I was escorted by a security guard to a makeshift counter. The hallway had a loud fan on due to a water stain on the carpet which I could hear in my room. The carpet in my room had stains as well. The one positive was that the bed was comfortable. What a sham! read more

The hotel is situated a few miles from the tourist area which was a plus for us. We stayed a total of 4 nights after I scored a travelzoo deal that included a 60% discount from rack rates plus a $25 gift card for Nomi Park, the in-house restaurant/bar, for each night of our stay. There is a $20 per night activities fee that includes use of the pool, fitness center and bikes, but more importantly a complimentary glass of wine or beer at Nomi Park. The hotel has recently been renovated and the public areas are quite hip/attractive. The rooms themselves are adequate with room service being the only issue. We arrived a few hours before official check-in and were told they would call as soon as a room was available. Not a problem, but no call was ever received so we returned a little past 4PM and discovered a number of groups waiting for rooms. We were then given priority and checked-in after a few minutes wait to a room with a king bed, no closet and barely adequate lighting. On the plus side the room was quiet and the bed comfortable. The next morning we advised the front desk we would initially not be requiring room service and would be using our towels twice. The following morning we requested service before noon, but were told they do not service rooms after check-in due to covid-19 concerns so we asked for a change of towels and were told it would be taken care of immediately. On returning at 1:30PM the towels had not been changed so we again requested a change. Approximately 2 hours later a bag of miscellaneous towels was brought to our room. In spite of these few negatives, we were reasonably happy with our experience and would not hesitate to return. read more

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If you expect to get the room you booked, you'll be disappointed. We booked a king suite and were met with a double queen room. After asking for the room we booked they said they were completely booked out and couldn't change rooms...we booked our room a month in advanced. The room was directly in front of the door leading to the hallway which was slamming all night long, not to mention the floor above us being paper thin to hear everyone's footsteps. The location was across an abandoned casino with homeless people surrounding the area. Accessibility was poor due to having to leave the main lobby to get to our room from outside the hotel through a side entrance. After checking out we were met with an additional fee for "amenities and services". Will not be going back and I do not recommend. read more

Sorry..but the 2 bedroom had 4 small towels in bathroom....you had 2 coffee mugs. 2 hangers in closet ..now the walls are paper thin.ceilings worse..your ceiling glass lights shake like they will fall off.. and why would you put kids on top floor..4th..to run around and literally shake the ceilings.. the coffee was good and the server at coffee bar was professional . No plastic spoons for the cheap expresso machine in room...and why have wine frig if no opener or glasses...your supplies in room made no sense..you need help with room improvements and placing kids not on upper floors. read more

A lot better from the past years can't wait until the kitchen is open very fair pricing I spent a day here there is coffee in the morning close to the check in and the front desk agent was helpful you should request a microwave in the room if going to need one. read more

I didn't stay here, but I was here back in April to pick up my race packet for the Newport Marathon. Packet pick-up was in one of the rooms near the southern end of the hotel. From the outside and what I've seen, this place looks like a nice quiet and quaint little place to stay. They also had an on-site restaurant called, Nomi Park. read more

The Wayfinder Hotel - Hotels Near Me - Newport, Rhode Island

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There were so many mixed reviews for this Hotel and it made me nervous to see what this property was really about. I ended up being very pleasantly surprised. The lobby was clean and very updated.The staff were friendly and knew what they were doing.The room was also very clean and freshly remodeled. Everything inside the room worked the way it should. We really enjoyed our stay and would definitely come back. Also the hotel is convenient to many restaurants and shops as well as downtown Newport. read more

Stay here with my wife.OMG It was one of the worst stays ever. The room We stay wasn't clean, vacuum. The bathroom shower looks like it had mold. Inside the hallway was so dark. Not bright. Felt like a motel 2, not even a motel 6. In the hallway, the carpet inside the room had stains, and it looked like dog pee. Horrible. read more

This hotel is truthfully amazing. I normally am on Yelp writing bad reviews but this on the other hand was an AMAZING stay. I felt like I was in California somewhere while I stayed here! The place is decorated beautifully. Very artsy spot for pictures. Awesome pool in the back AND they offered us free drinks from 4-6 at the bar. Me and my boyfriend had an amazing time and Thank you Carl at the front desk for being so inviting! Will 100% go back in the summer time :) read more

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You can tell the new owners are really trying to turn this place around but there are some things about this place that just do not make sense. Solid 3.5 but since they're relative new I rounded up to a 4! When we got in our room it was missing: a refrigerator, a microwave and chairs for the table. We had just ordered over $100 in take out from Brick Alley Pub and we had to eat it off a bench! We also bought some food and snacks at night so when you have a 5 year old it's a must have. They did end up bringing one about 45m later thank god. So that's a plus. I really loved the lobby and the decor and the direction they are trying to do but they just aren't there YET. The pool area is awesome and me and my son had a blast in the pool with all the floats as well as playing a round of corn hole. I think they typically have a bar as well outside but for some unknown reason it was closed. There was a good number of people at the pool- although no lifeguards were on duty; there were 2 young individuals "guarding" the pool area. So it's a dog friendly hotel but they don't allow you to bring your dog to the outside pool area- which was VERY DISAPPOINTING! The restaurant was FANTASTIC (breakfast). I got this specialty French toast and it was one of the best breakfasts I've ever had! Lindsey our waitress was super friendly and attentive; a little on the expensive side but it was 100% worth it! I also liked the open plan in the restaurant and the 12 tap style was pretty cool. Our room was "basic" to say the least, but overall it was not good considering so much was missing (fridge, microwave, chairs, no iron). I know they're still renovating so I sort of let a few things slide. But housekeeping realllyyy needs to step it up- because I found a LOT OF things that definitely needed a good cleaning in and outside our room. In our room, the windowsill, the carpeting and the bench. Outside our room: every single waste basket I encountered was completely full & the "gym" had a lot of trash on the floor. The space in the room did look quite empty it needed something else perhaps a desk or recliner. The tv was nice and had all the amenities. The beds were nice and super comfortable and I loved the antique chest. Our room had a cannabis magazine but right next to it was a sign that said $300 fine for smoking ANYTHING in the room, which is EXTREMELY HIGH - our room was not even $300 to rent so quite a high amount! The gym was really sad & they had minimal equipment; i'm talking like 6 machines when they should have WAY more considering the size. However let's hope their still renovating and adding machinery. They offer free yoga on Sunday's which is a plus. overall I think we would return - but we will wait until their finished with their renovations! read more

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There is no elevator. I was on the 3rd floor and did not appreciate having to haul my luggage up the stairs after paying a $25 amenities fee. Apparently elevators are neither a basic necessity in a hotel nor an amenity. The fee was for the pool which was closed at 8 pm, before I arrived. Room was fine. Bed was comfy. Pretty sure someone was using the entire hallway for hotboxing. read more

Here are stains that were in our room. 268. Showed them to the evening supervisor and she said yes we're in the midst of renovating and changing carpeting and many of the rooms. read more

The Wayfinder Hotel - Stains on carpet in room - Hotels Near Me - Newport, Rhode Island

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Cons: Remodeled mainstay hotel (had to have been bare minimum low bid construction budget). Best thing about this "hotel" is checking out & lobby/bar area. Rooms lackluster, humid, AC struggling, dead bugs, 2-3 inch gap under room door, floor stains. Animal friendly "hotel" dogs barking echoing through hallways and into your room. It's literally a motel 6 with a nice lobby and room decorations. Hallway carpet old and stained. Lipstick on a pig Pros: Nice employees, drinks are good, lobby very nice ! read more

Truly wonderful experience on so many levels. I stayed here Thursday - Sunday over 4th of July weekend. Initially, I was apprehensive given the current circumstances with covid-19 but the hotel did everything they could to make guests feel safe and welcome. Masks are mandatory in all public space and housekeeping is limited to minimize contact (but services are available upon request). The hotel itself is *beautifully* renovated - seriously, I was smitten with all of the decor in the rooms, restaurant, lobby, and pool deck. Speaking of the pool - it's absolutely lovely and they seem to have a good system going where reservations are staggered to allow guests to remain socially distant. They also have poolside cocktail service - yes, please! The restaurant and coffee counter are fabulous as well. The Wayfinder is located in a former conference center so it's not super close to downtown but everything is just a few minutes' drive away. Definitely want to make this a regular summer getaway! read more

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Stayed here one night October 13,2024. The place is filthy - especially the hallways that are covered with stains. We had to drag two large suitcases (from a long trip) up a full staircase because the elevator doesn't access the third floor in one wing. Ridiculous and not at all ADA compliment. The two mice by the from door to the lobby on our way in should have changed our mind but we didn't have an option. Stay away and maybe they will tear it down and build something respectable. Stay at the Hampton Inn! read more

My mom grandmother and I loved our stay! Not in downtown which was fine because it's a short drive. Was advertised as a boutique hotel and definitely was not. But we are shocked at the one star reviews! Some reviewers do look pretty bad. But we got lucky, very quiet since we were the last door on the hall, our room was very clean as well. We ate breakfast here and it was so good and everyone was kind. We are surfers, didn't come to surf, butttt it was surf chic for sure! The pool was nice and they even handed out free popcicles! read more

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Beautiful rooms, clean, and reasonably priced. Will go back .. room was very large and bed was very comfortable

We chose Wayfinder for our wedding room block this summer, and honestly were very disappointed. We had stayed ourselves prior to the fire, and had such an amazing time. Something must have changed though, because I ended up apologizing MYSELF to all our guests for all the issues we experienced. Upon arrival, the lobby was completely packed, and staff were sending guests to the wrong areas of the hotel. Many of our family and friends ended up being sent to an incomplete floor, and had to ask around to find the correct wing to their rooms. My mother with mobility issues ended up walking around for 10 minutes trying to find her room. Many of the rooms also has issues - my room had a retainer left on the shelf, my parents room had a bloody earring on the floor, a bridesmaid's room had false eyelashes on the floor. And many rooms had functionality issues - a friends shower didnt work, and the grooms room had a broken AC. But my biggest problem was the communication. Our After Party was taking place at Wayfinder as well, and we were assured (both in our contract, and via email the week prior) that Nomi Park would be the after party location. As we walk into the lobby the day before our wedding, not only is Nomi Park not open, but it is not FINISHED. Zero communication was given to us by staff or our event coordinator for the hotel. I even emailed our contact to ask for insight and she never replied. I ended up having to send my wedding coordinator around the hotel the morning of our wedding to figure out where on earth our after party was going to take place. And no one could tell us if they were providing a bar (which again, was in our contract). We ended up being hosted in a conference room, and had to tell guests as they walked into the lobby after the wedding where to go. If we had known that would be the party location, we never would have booked our After Party there. We still (3 months later) never received any communication from Wayfinder explaining what happened or apologizing. It still puts a damper on our wedding to think about how chaotic our time was trying to deal with the hotel and keep our guests comfortable. We tried to provide a good experience for them, especially those who travelled in for our wedding, and it ended up being the most difficult part of the weekend. Plus it wasn't cheap! I really enjoyed Wayfinder the first time we stayed, but unfortunately they have missed the mark after reopening. It is such a shame since it's a beautiful space! read more

Ok so visiting Newport found this hotel so we booked it fair price close to bowmen's wharf BUT only by car. Hotel itself was pretty good clean etc. We booked a double Queen because it offered a balcony that they described as a city view...not a 100% true it views the parking lot and if I would know that we wouldn't have booked that room. Also room came with a stocked fridge(soda/bubbly/juice)...I didn't even know that was a thing anymore not sure about anyone else but I bring my own so it would have been more beneficial to have an empty fridge that I could have used for drinks and food. Also would have been useful to have a small microwave in the room especially if your staying for 4-5days. Transportation issue...we drove from DE to Newport and we are use to using Uber/Lyft when we plan on having a few cocktails and maybe it's because it was early in the week that we checked in but there were no cars available most of the time. Some hotels provide shuttle to a main point ie Bowmen Wharf. Wayfinder should consider a shuttle to bowmen's Hotel staff is very available for questions. But I would definitely stay closer to Bowmen's Wharf read more

I only checked the reviews on TripAdvisor and that was a mistake. The TLDR version of this review is that this was easily one of the worst hotel/hospitality experiences I've had in my adult life (past 25 years). Find a different place to stay. Any other place. I understand that we are still in unprecedented times due to COVID. That does not excuse poor communication and poor attitudes. Those are both items that are always in our control. The combination of poor communication and mismatched expectations made for a bad stay. I'm writing this review almost 1 month later and I'm still hot about our stay. Here is the list of issues we encountered during our 2-night stay: Check-In 1) Room was not ready for check-in (we tried to check-in at 6 PM and upon our departure at 7 PM it was still not ready). 2) Reception was harried and did a poor job communicating. They were not being supplied with information to share with guests. This was a trend where those that you could find/communicate with were not management and thus had no information or authority Room 1) The room door made a loud rattle every time someone used a hallway door. 2) There is no closet. There was a strange hanging rack similar to what you find in a micro-hotel..but not what I would expect at a "resort". 3) Rug was stained General Conditions 1) Our hallway was constantly a staging/storage area for housekeeping. 2) Some areas looked like constructions zones 3) Other areas didn't look like they were being kept clean 4) Many stained rugs throughout the property Communication This was the biggest issue. The hotel has built-in automation for the reservation system (looking forward to your stay email, check-in early email, etc). Yet, for all the over communicating by automated systems...they couldn't do any real in-person communication. The phones didn't work. The SMS system they requested you to use (in lieu of the phones) did not respond. The staff that you could find were few, frazzled, and had no answers. This was made explicit when on the 2nd night we took the "sorry we didn't have your room ready drink" coupon to Nomi Park. We were going to do drinks and an appetizer before we went for dinner. Instead, we were told that if we didn't have a reservation...they would not serve us. When I explained that we were trying to use our drink voucher, they begrudgingly said they would serve us drinks but we could not order any food. While the drinks were being made, the employees were complaining (right next to us) that because of "f-ups by housekeeping and the front desk they have to deal with this BS". Expectation For a "resort hotel" that was charging a $20/night resort fee, it is selling a bill of goods. As others have mentioned, the place was an old roadside motel. While they have done some things to make it cute & give it character...it doesn't come close to justifying a $300+ rate and $20 resort fee. If I had stayed at the Motel 6 around the corner and experienced this...it would have matched my expectations and the price ($89). I picked the Wayfinder because this was a kid-free getaway with my wife and I wanted to treat her. Obviously, that did not happen. The final indignity is that on my check-out date there was no manager on site when we checked out at 9 AM. I asked for the manager to give me a call when he got in (they thought it would be around 11). Bryan was supposed to call me so I could talk about our stay but I never got that call. I responded to the automated feedback email from William Rademacher (the GM) last week. Even with the poor marks and feedback, he didn't respond. Newport is a lovely part of the country. In prime season, it can be expensive to visit. For those looking, I suggest paying up for an option that is by downtown or having a more economical stay with a national brand (Marriott, Hilton, etc) on Rt 114. I had hoped that The Wayfinder was going to be a nice compromise between the two. Instead, I got a high price and a poor experience. read more

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From the location, 5 minutes from town, to the charming welcome of a new color filled lobby, to the cool spacious bedroom with separate sitting area and TV, to the very comfortable bed with soft pillows ( so important) and the hot shower, we could not have been more pleased with the Wayfinder Hotel! So glad we didn't book at a large chain in town. This is a great jumping off point to explore the cliff walk, the mansions and the seafood restaurants Newport is known for. read more

On first glance, the rooms are lovely, well decorated and unique. However - things go downhill quickly. Carpets are full of stains, air conditioning barely cools the place, hair all over our room that didn't belong to myself or my husband and to top it all off - we pulled back the comforter to find stains on the sheets. Attempted to call the front desk - the phones don't work and the text service they have in place goes unanswered. After going down to the front desk, the concierge did not seem overly concerned but did move us to a different room. The next room was more of the same - no bed stains this time but the cleaning left a lot to be desired. Informed the front desk of this when returning the old room key and was told "there isn't much more we can do for you." Classic case of the Instagram highlight reel does not match the reality. For the amount of money this place charges they really need to step up their game. If I could give this place 0 stars I would. You can 100% find a better place to stay in the Newport area. Do not waste your money here. read more

In most ways, the Wayfinder hits the sweet spot. It's close to downtown Newport, but not so close that it's a snarl of traffic and noise and crowds killing each other for parking. It's economical but not cheap, cute without cloying, and neat without fussiness. Basically, if what you really want is the romantic ideal of a non-corporate retro beach town motel without the grimy reality of the real thing - and you want to pay a little more than motel rates for a little better than a motel - the Wayfinder is probably for you. If you've ever bought a "clean cotton" scented Yankee Candle, its aesthetic is probably your aesthetic. I was surprised by the number of negative reviews, but I think a lot of that can be chalked up to peak season during active renovations and a pandemic. I went for one night in late December. It was quiet, bright, friendly. I could hear other people occasionally in the hall, but not in other rooms. I checked in early with zero hassle. The restaurant was closed. The room was adorable, the water pressure was fine, and the bed comfortable. It's only a mile from downtown, so an Uber is going to be cheaper and easier than parking downtown anyway. Your mileage may vary, but we had a great time. read more