The owner is unbelievable horrible at communication. I spent weeks trying to get a hold of her to…read moreset up day of timeline, and only heard back from her after messaging her on instagram a week before the wedding, coincidentally when final payment is due. During our trial, she said "ha, I'm always late, but it seems to work out" No kidding, we agreed on 8am start, she showed up at 922. Her second artist, her brother, showed up closer to 8, and was amazing, no complaint with him. I do not see how someone runs a business without answering any texts or emails. She posts on instagram all the time, so that's probably the best way to find her even after you are a paying client. There's a number on the website but even when you call it, it basically says they don't answer phones. It got to the point without any communication, my bridesmaids all brought their hair and makeup supplies because we weren't even sure Urbanista would show up at all. Not great vibes to an already stressful day. We would have rebooked and lost the deposit, but hard to find makeup artist less than 2 months before event. Would not recommend, added so much extra stress. They get 2 stars instead of 1, because her brother was amazing, and people did compliment on my makeup (which he did).

Please do not book this company for your wedding. It's taken me a few months to write this due to…read morethe overwhelming stress Hannah and her company caused on and leading up to my wedding. I booked Urbanista weddings back in Feb 2022 for my May 2023 wedding. At first Hannah was very attentive and personable, helping me with look ideas and booking. When I originally reached out to Hannah I was inquiring for May 13 2023 but finding out that was Mother's Day weekend we decided to move our wedding to May 20 2023. My contract was signed for May 20 2023. After signing the contract it was near impossible to get a hold of Hannah, schedule a trial, update the contract or get a timeline. Three weeks before the wedding on 4/27 I reached out to Hannah to set up a timeline for the day of my wedding. I heard back from Hannah's assistant and said that they would get back to me when they were back in town. I then followed back with them once they were back in town on 5/3, her assistant got back to me right away around confusion on the dates stating my contract and profile were scheduled for 5/13. Hearing this 17 days before the wedding put me in a spiral. I immediately wrote back to her assistant asking for more information and that the contract I have is for 5/20. I followed up 2 hours later after getting no response to see if anyone could get back to me. I followed up again 4 hours later after not hearing back from anyone asking for someone to please write me back and let me know what is happening. Having no response on if I was going to have a makeup artist for my wedding only got me more worried about what was happening and had me feeling like I had been ghosted by Hannah. Finally I received a phone call from Hannah 8 hours later. It was late so I called her back in the morning. We spoke on the phone and she apologized for the confusion, let me know it was a booking error by her previous assistant. She said she did have the date wrong and that they had the 13th booked for me instead of the 20th. She tried to reassure me that she would find makeup artists for the day and was working on fixing the problem. Because of the turmoil this caused me I asked Hannah if we can please cancel the contract. For not getting back to me in a timely manner and because I had this contact booked for over a year I felt like this was incredibly unprofessional. If I had not reached out to set up the timeline it's likely they would have shown up on the wrong date leaving me without anyone for my wedding day. When requesting a refund, Hannah refused to refund me saying she'd give me a 10% discount off only my service. Again, I let Hannah know how I didn't feel confident that she would secure new makeup artists and that I didn't want this stress leading up to my wedding day. I let Hannah know I am more than happy to pay for the trial and services already completed but I wanted out of the contract for services not provided. Hannah refused to refund me. I was so upset not only because I was out over 2k for paying them but I needed to find a new makeup artist in less than 3 weeks. Along with the stress this caused me leading up the wedding when I should be enjoying the time, instead I had to scramble to find someone available. I had to have my husband end up trying to resolve the issues because of the panic attack I had around the incident. Hannah was incredibly inflexible, mocked my mental illiness and was near impossible to get a hold of to find any solution. She never owned up to the mistake and instead gaslit me into saying I was overreacting to the situation. Mind you she never refunded me for the services she didn't provide. I'm writing this specifically so no one/bride should have to deal with this leading up to their wedding day. There are plenty of other makeup artists out there who can better serve you. The hassle and stress this company caused leading up to my day is something that took away from the month of my wedding. There are numerous reviews here that state they dealt with not being refunded and no one showing up on their wedding day.

Rosa is an outstanding esthetician. Talented and personable her attention to detail is excellent…read more After trying waxing the city I was really disappointed in their people and work. Rosa is head and shoulders above them. Her techniques create minimal discomfort and provide a long lasting finish. She is awesome. Give her a try!

Highly recommend & then some!! Rosa is quite wonderful…read more Honest and open about options regarding: tint, waxing, lashes. Never been more trusting of anyone to do their job 100%. Great space: clean, calm, easy to get to, great parking. Rosa: personable, easy to talk to, makes everything painless and efficient, thorough, just the best. CANNOT RECOMMEND ENOUGH!

Love getting my nails done here! Ryan and Kelly always do a fantastic job! They also are always…read moresuper accommodating. I highly recommend getting the SNS manicure. I've been here a couple of times now and have been really happy each time!

HKT is now CLOSED in Everett. Bummer!!! I will wish the owners well and try to find another nail…read moresalon I feel comfortable with.

I recently had my brows done by Courtney! She was super kind and professional, everything was…read moreimmaculately clean and I left feeling like a new woman. The recovery time was easy and painless! I have had countless compliments on by brows since having them micro- bladed and as a busy Mom of two.... I absolutely love that I don't have to take the time to fill them in anymore. I can't wait to go back and get my lash line done. 100% recommend Courtney Beauty and Ink!!!!

Everything about my appointment with Courtney was professional and easy from start to finish…read more Her space was stylish, immaculate and comfortable, and my appointment started right on time. She began with discussing my ideal eyebrow shape and shade, then mapping it out. She discussed the process with me before beginning, and I felt at ease, and numbing cream kept me comfortable throughout my appointment. Courtney took her time- at no point did any detail seem rushed- and it's evident in the end results; she's a perfectionist and I am so pleased with my brows! In addition to my powder brows, she also gave me lash line enhancement, which really makes my eye color pop and adds to my "I woke up like this" vibe. I cannot recommend her enough!

My daughter was very happy with the services from Kiki such that we will drive 35 miles to see Kiki…read morein Mill Creek. She did a fabulous job! Great location with easy access, parking and close to I-5.

Ahhh she did me so good I needed a trim and I have asian straight hair and she gave me the best…read morelayers ever while still keeping my hair long like how I like it! My curtain bangs sit so well I love that she took the time to perfect it & she was so detailed! Price was cheap compared to other places I highly recommend her :))

It's been a year so I thought I would offer an update and share another 5-stars for Linda. She was…read moreright (though I didn't believe her at the time) that the maintenance is much less painful and much quicker. If you're a guy considering it, get through the first round of hell and know it definitely gets better. Linda is a pro and makes an otherwise weird situation "normal".

I absolutely love Linda. I was terrified of ever getting my first Brazilian but I wanted to for my…read morevacation so I decided to face my fears. I should've never been afraid because Linda made my experience comfortable! She's professional and quick with her work but also does the best job. I enjoy and love how she talks to you throughout the process as it helps ease the pain and take your mind off the pain. I would highly recommend her to any one of my friends who want to try sugaring; Brazilian wax.

Amazing job on my curly hair! Not only did they know how to cut it to look nice at that moment,…read morethey cut it in a way that it continues to look amazing as it grows. No poodle head for me! (Curly hair people know this to be an issue when their hair grows.) Thank you again!

Kit has been my best stylist yet by far and I love this salon! I recommend this salon and Kit hands…read moredown. I was a client of Kit's before this salon opened and followed them here to Pink Ruby, when they opened it with their friend. The decor is amazing and it is a nice, clean space in which to have your hair done. They use Pulp Riot colors and they are amazing! They are excellent with customer service as well. I cannot say enough good things about this Salon. I also like that they make the effort to be a green salon and environmentaly friendly which is incredibly awesome! The space is welcome to EVERYONE and everyone is accepted and celebrated at Pink Ruby, and it is a queer owned salon, which makes them very LGBTQIA+ friendly. Highly recommend!

I've been seeing Doan consistently since early 2022 for eyelash extensions. I moved further away…read morebut I still make the drive to see her every two weeks for fills! Artists like her are very hard to find. She's meticulous, such a perfectionist. Makes sure all her clients feel special and comfortable. Good value for her work. She's always learning and trying to improve her craft. It's been such an honor watching her grow her business. I'm always very happy with my lashes, they're beautiful. I get compliments very often. They last and are comfortable.

My friend recommended this place and I just got done with my 80 minute head spa massage!! Wow, I…read morehave never been so relaxed! This is better than any massage I've ever gotten. The knowledge and care provided was above and beyond and I'm excited to make this a regular part of my routine. Reasonably priced vs. other head spas and you get a private room, unlike other spots