I had a great experience at the Spokane location a couple years ago and thought I would give them…read moreanother try. I went in for a Brazilian and eyebrow wax and tint combo special. She started with a Brazilian, she didn't think I needed a full Brazilian so we only did a bikini wax. Next step was the tint. She didn't ask me about different colors and just applied it. I assumed she would notice that my hair color is black, but she applied brown eye brows. I don't know if they only have one eye brow color, but it did not match my natural eye brow color or shape at all. I didn't notice until after I paid and got to my car. I had an appointment right after so I didn't have time to go back inside . When I got home I went to inspect my wax, I had leftover hairs all over. I shouldn't have to shave after going to a professional for a wax. There was no attention to detail. I was very disappointed in this session and the wax specialist. To be honest the wax specialist looked like she just woke up and her hair was in a very messy bun. Not like a good I tried messy bun, but like a I didn't have enough time to get ready messy bun. I have emailed the company and taken the survey and no one has reached out to me.

I wish there was a zero option. First off the actual waxers are amazing. The front desk workers are…read moreTERRIBLE! I have been a customer for years and within the past 3 months they have canceled 3 waxing appointments for no reason-I show up and they have been canceled. No apology or offer to fit me in. Today I took my daughter in, they couldn't have been ruder if they tried. They told me at the end I needed to set up her own account she can't use mine-why?!? When I said I wasn't comfortable with this they let me know in the most degrading and rude tone to take my business elsewhere, while my daughter was crying right next to me. Don't worry I will be taking my business elsewhere!

I had my brows waxed and tinted and felt like they did a really great job and it was very…read moreaffordable. Appointment was on time and the studio was clean and beautiful. Really great location at Beardslee with conviennent parking. Would return!

I booked a lash lift with MJ. This was probably my fourth or fifth lash lift in general, but first…read moretime at this salon. Prior lash lifts I'd had elsewhere haven't had any issues with results. While MJ was very kind and welcoming, the lash lift itself didn't do anything for my flat lashes. I wasn't offered a correction and was told my lashes were too coarse and thick and needed more time to cure. Again this is the first time I've had issues with the lash lift. I was out $115 and had the same flat lashes as before.

Booked the full back service with Alicia and she did an amazing job!…read more Booking/cancelling/rescheduling appointments is a breeze!

I just recently started sugaring after a very long time and I gotta say I'm sticking with sugar…read moreplum just because of Nikki. If you want someone that will make you feel comfortable and actually listen to what you want and need. Seriously, you gotta come and see her. She even remembers stuff that's going on in my life, like not even some of my friends do that!! Booking with her is so easy, especially as I work a normal 9-5 kind of job. 10/10 would recommend - not ign.

Nuala is the best esthetician there is. My skin absolutely loves her and her products. I recommend…read moreher to all my friends and family because Glow is the only place I want to go.

I can't say enough about Nuala and Glow! I've been getting facials since I was a pre-teen for…read more"troubled" skin, and now that I'm in my 40s I've reached that magical stage of dry, dull, aging skin and the breakouts of youth. Nuala expertly assessed my skin, recommended the best treatments for me as an individual, and improved the texture, brightness, clarity, and overall appearance of my skin dramatically over the past 3 visits. She provided skincare product suggestions without being pushy (loving the Cosmedix line she carries) and each time we make a plan for the next treatments based on how my skin is changing. I'm feeling so much more confident and more like myself when I look in the mirror. Her studio is located conveniently near downtown Bothell, so treat yourself to some fancy pastries and coffee downtown, get a facial, and make a day of it!

I've been coming here for a few years, and I really appreciate the quality of care I receive every…read morevisit. The massages are wonderful, and my gel nails always last a long time without chipping. Dari is the best! She's incredibly kind, pays close attention to every detail, and always makes sure my nails look perfect. She also gives an amazing leg massage during the appointment. I also appreciate their cleanliness and hygiene practices. They use disposable nail files and single-use buffers for every client, and their nail clippers, nippers, and cuticle pushers are sterilized after each use. It's reassuring to know they take sanitation seriously. Highly recommend!

I was really looking forward to trying this salon and booked the **Healthier Eco-Friendly Gel…read moreManicure**, along with an additional French manicure service. I want to be fair and clarify that I was happy with the nail technician and with the final appearance of my nails. Unfortunately, the overall experience was made very uncomfortable by the attitude and behavior of the salon owner. When I arrived, I was confused about where to park, so I politely asked the owner whether I had parked in the correct place. Instead of asking where I had parked or offering any helpful guidance, she simply said yes. From the beginning, I did not feel welcomed. Her manner was cold and dismissive, and throughout my visit I felt as though she was treating me with irritation. The service description included a **hand and arm massage**. However, the hand massage lasted only approximately 2-3 minutes, and I did not receive an arm massage at all. Although I was happy with the nail technician and the final appearance of my nails, the full service described was not provided. I had also paid extra for a French manicure. While choosing the color, I asked whether I could use a different base color for the French manicure. The owner gave me what felt like a very unpleasant look and responded rudely and sharply, **"THAT IS EXTRA $5."** I had no issue paying an additional $5 if that was the salon's policy. My concern was the disrespectful and condescending way she communicated it. At checkout, I misunderstood the credit card policy. Because I had entered my card information when booking the appointment, I thought my card had already been charged. As I was leaving, the owner called out, **"Ma'am, you have to pay,"** which made me feel embarrassed. Once she explained that the card was only used to hold the appointment, I understood and paid for the service. After I paid, she questioned me about leaving no tip. I found this extremely uncomfortable and inappropriate, especially because I had already felt unwelcome and upset by the way I had been treated during the visit. Tipping should be the customer's choice, and I did not appreciate being confronted about it. I explained that I had paid for my service and that I was unhappy with the way she had spoken to me. She eventually apologized, but by that point I was already very upset and embarrassed. I want to emphasize that my criticism is not directed at the nail technician. Although she did not do a good job with the hand massage and did not provide the arm massage included in the service, her overall manicure work was good, and I was satisfied with my nails. Unfortunately, the owner's attitude and the failure to provide the full service described overshadowed the quality of the actual manicure. I left feeling uncomfortable, humiliated, and unwelcome. A salon visit should be relaxing and pleasant, but this experience was the opposite. Despite being satisfied with the technician's work, I would not return because of the way I was treated by the owner.

Very nice ladies. Great eyebrow threading , great prices. Very clean calm and peaceful!read more

Mickey was wonderful! My brows look great and awesome customer service. Will come here from now on…read morebetter than the other salons around

Absolutely loved my Korean facial with Pammy! She did a fantastic job, and my skin is glowing…read more Can't wait for my next appointment!

Skin care Boutique is one place I go back all the time when I need their service. They provide good…read moreServices - I get threading and facials done by them and they are the best.

I went in a few months ago for a new set of lashes and henna eyebrow and loved them. Being a new…read moremother, it was hard to get back in for a while. Well, I went back today! Both lash techs were incredible. With very little direction they gave me lashes that complemented my face. Amy worked her magic on the work done by a previous lash tech and I couldn't have asked for anything better as we work towards my lash goals. Stop by!

I love getting my lashes done by Valeria at LashLuv! Valeria is super detail oriented and perfects…read moremy preferred style of lashes. Her work always compliments my eye shape. She is super sweet and creates a safe and comfortable environment!

It's been a year so I thought I would offer an update and share another 5-stars for Linda. She was…read moreright (though I didn't believe her at the time) that the maintenance is much less painful and much quicker. If you're a guy considering it, get through the first round of hell and know it definitely gets better. Linda is a pro and makes an otherwise weird situation "normal".

I absolutely love Linda. I was terrified of ever getting my first Brazilian but I wanted to for my…read morevacation so I decided to face my fears. I should've never been afraid because Linda made my experience comfortable! She's professional and quick with her work but also does the best job. I enjoy and love how she talks to you throughout the process as it helps ease the pain and take your mind off the pain. I would highly recommend her to any one of my friends who want to try sugaring; Brazilian wax.

Very nice and friendly staff, they do a wonderful job and play good music! The individual at the…read morefront desk was also very sweet!

I have tried this place a couple of times and really wanted to like it, but unfortunately the…read morequality does not match the price. My most recent time going, I got gel and they chipped within two days of having them and they scraped my feet so much on the pedicure the bottoms of my toes have cuts on them now and I have to wear bandaids until they heal. The staff are nice but for the price, there are better places nearby.