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    Valley Aesthetic

    3.7 (6 reviews)
    Open 9:00 am - 8:00 pm

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    SKN

    SKN

    4.8(70 reviews)
    3.5 mi
    $$

    Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

    Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!

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    SKN
    SKN
    SKN

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    Montclair Rejuvenation Center - Dr. Kelly DiStefano

    Montclair Rejuvenation Center

    4.4(79 reviews)
    4.6 mi
    Family-owned & operated
    Certified professionals

    Staff is very friendly, I love the services i get there. I've done two small areas for lazer hair…read moreremoval and have seen good results.

    I've been a loyal client here for three years -- but after today's experience, I won't be coming…read moreback. Two weeks ago, I had my lips dissolved with my preferred specialist, Monica, and booked a refill appointment for October 4 at 12pm with Kelly (since Monica was out of office). I started my commute from NYC to the Verona location, but found it odd I never received a reminder -- so I called, only to learn that my appointment was never actually booked, despite scheduling it over the phone 2.5 weeks ago. They managed to squeeze me in later in the day with Megan. However, when I arrived just five minutes past their 10-minute grace period (after calling ahead to let them know I'd be slightly late), I was told I had missed my appointment and the most she could offer was a conversation -- not the actual service. I found this incredibly disappointing and frustrating, especially given the effort it takes to travel from NYC without a car, and the fact that I've been a loyal client for years. It's unfortunate to end things on this note, but I can no longer recommend Montclair Rejuvenation Center after today's experience.

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    Montclair Rejuvenation Center - Coolsculpting/Cryo Skin Room

    Coolsculpting/Cryo Skin Room

    Montclair Rejuvenation Center - Laser and Micro Needling Treatment Room

    Laser and Micro Needling Treatment Room

    Montclair Rejuvenation Center - 1 Mt Prospect Ave Side Entrance

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    1 Mt Prospect Ave Side Entrance

    Acne Clinic

    Acne Clinic

    4.6(55 reviews)
    15.2 miMidtown West
    $$

    This place is the best. All the girls working there are so knowledgeable, friendly, and helpful…read more They always remember all the details about my skin routine and conversations we had. They are very experienced and you can't go wrong. They take amazing care of all their clients. My skin is GLOWING - I used to come here for regular facials which are absolutely incredible but recently I joined the acne pro program and it's been game changing (I used to take doxy, use prescription creams and everything else you can think of). I also recently signed up for laser hair removal and this place will honestly be my go- to for everything skin related. On top of that, their list of acne causing ingredients has been a life saver. It is also very clean inside and they abide by covid-19 protocols very closely. Highly highly recommend!!

    I love this place and have learned so much because of them. The Acne Clinic is an amazing place. I…read morehave struggled with acne since I was 11 and no dermatologist has gotten it right - they have prescribed antibiotics, spiro, and accutane before even asking about my lifestyle. At the acne clinic, they get to the root cause by asking me about my lifestyle and they genuinely care! I learned how important diet was and what exact ingredients in skincare I should not put on my face - everyone at the office is so great. I especially love Sabina and Veronika as they oversaw most of my treatment but I assume everyone at the office is amazing. Highly recommend! Transparent pricing and priceless results

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    Acne Clinic
    Acne Clinic
    Acne Clinic

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    Envision Acne & Skin Care Center - Nikolett Ivanyi- Holistic Adult Acne Specialist, Skincare Expert

    Envision Acne & Skin Care Center

    4.1(16 reviews)
    41.2 mi
    $$

    I live in California, and haven't personally visited the office in New Jersey, but I recently…read morestarted seeing a new facial lady. She prioritizes holistic, natural products and used the 5% mandelic acid on me. My skin reacted well, and cleared up fast! I decided to order one for myself, and Envision kindly sent me a sample of their hydra gel and peptide moisturizer. GO BUY THEM NOW!!!! My skin loved the products! It's the perfect amount of moisturizer and the peptides are healing and cleaning my skin. I ordered them both right away. If I'm ever in New Jersey, I'd love to make an appointment and visit. Highly highly recommend these products! :)

    Very disappointed when I call to make an appointment for normal skin but I had some brake outs in…read moremy chin area due to the mask (Covid) mask acne. I explain to Ladie on the phone that I don't have acne but this was happening and her price was stander I believe $165 or more don't matter if you don't have multiple brake outs and is only couple to extract. and kind of rude and short I'm answers over the phone also said well we only do acne clients. So being 1 hour away from my esthetician I was exited to found a place close form home but nope!!. Cero flexible and not friendly. Since I didn't even get the treatment I can not say anything else. So yep I drive 1 hour to get my facials done with an acne expert but friendly and flexible to my skin needs.

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    Envision Acne & Skin Care Center - PoreInfusion Skincare - Natural Solution for Adult Hormonal Acne

    PoreInfusion Skincare - Natural Solution for Adult Hormonal Acne

    Envision Acne & Skin Care Center - Envision Acne & Skincare Center-Specializing in adult acne treatments and corrective skin treatments in a serene environment- Manalapan NJ

    Envision Acne & Skincare Center-Specializing in adult acne treatments and corrective skin treatments in a serene environment- Manalapan NJ

    Envision Acne & Skin Care Center - Inflamed Acne

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    Inflamed Acne

    Valley Aesthetic - skincare - Updated May 2026

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