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    Valley Blue

    5.0 (9 reviews)
    Closed 7:00 am - 5:00 pm

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    11 months ago

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    3 years ago

    Valley Blue is a wonderful company. They provide reliable and professional service. I highly recommend them.

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    Hartt's Pool Plastering - White pebble after and Tahoe Green before. The customer was great to work with. It was a pleasure to do this pool and what wonderful results

    Hartt's Pool Plastering

    (18 reviews)

    We had Harte's do our pool plastering and couldn't be more disheartened. After saving up for the…read morejob, we chose this company upon recommendation of a Turlock friend Who knows the family. The whole process started off with a woman coming out to give an estimate. After that, the company was near impossible to reach, so many of our questions went unanswered. This is where we should have used common sense and shut down the process. Our bad. The rest was a nightmare. Our original tile was to be kept and used, so they decided to clean it with a sandblaster. On that day, the man who did the job made the moment that he should have used their less powerful sandblaster, but it was too late. The tile was heavily pitted and most of the grout gone. To rectify this it was decided they would "seal" the tile and re-grout. I'm no tile expert, but I've done enough to know that the film they painted over the pits (which came peeling right back off within a couple of days) was a shotty coverup. And if that wasn't bad enough, instead of removing the old grout completely before reapplying, they skimmed a new layer over the top, leaving much of it on the face of the tile. Most of that new skimmed-on grout chipped off within a few days as well. Another shotty coverup. As far as the pool plaster, we brought to their attention several cracks, a footprint, and areas near the tile which were missed completely. We were told there was absolutely nothing that could be done. I do suppose that wasn't a terrible thing as by this time we were quite DONE! Never again!

    We had a great replaster experience with Hartt's . The job took about 3 weeks. They always cleaned…read moreup after ever visit. It was nice to have a family business that still takes pride in their work. I have no problem recommending them to others.

    Pristine Pool Service and Repair - Ad powered by: YPC Media

    Pristine Pool Service and Repair

    (17 reviews)

    Let me start off by saying we have used Pristine Pool service and repair for about 5 years. The…read moreowner's son (Sorry forgot his name) was our first tech and he was great, took the time to even educate me/family about our pool and jacuzzi. We were very happy with our pool service and our technicians. Over the years we had a number of different techs come out and we had to notify them that we had Huskies and to please close our gate when they were finished, we never had any issues. Well this week we received notice that Pristine was no longer going to be cleaning our pool. No reason, just no longer cleaning our pool. We then called Pristine (Kristi) and asked why they were stopping our service. Kristi stated that the new tech's are tired of walking to the front door and asking us to unlock the side gate so they could service the pool. The new tech was also unhappy because the bag on our pool sweep had a hole in it and I fixed it with a metal clip. So Pristine chose to not service our pool any longer and dropped us. I really thought we had a good relationship with Joe and Kristi but I guess not. Apparently, we were low on their priority list and that's why they dropped us. Good luck with your business, but you won't be getting any more referrals from us.

    We have been using Pristine for a year now, Anthony is our guy and he is amazing. He does a good…read morejob and actually takes the time to brush and net the pool thoroughly. He's friendly and trustworthy. Highly recommend them. We have had previous pool guys who literally come for five minutes and leave, it's really nice that somebody takes their time taking care of our pool.

    Trademark Pool & Spa - System should have had an in-line chlorine erosion feeder. It requires over 18" of space to install which is not possible now.

    Trademark Pool & Spa

    (123 reviews)

    I had them build my pool almost 6 years ago and although I live in an area where the ground shifts…read moretoo much my pool turned out beautifully. My deck lifted due to the ground shift and my Acapulco shelf has a hairline crack in it but I don't think that has anything to do with their workmanship.

    Horrible! The customer service completely disappears once they get paid. Hired to build a pool. The…read moredidnt install all of the equipment in my contract then when I pointed it out, they said they didnt think I needed it So they didn't install it or make plans to. Mind you, they still wanted to charge me the same as if it was purchased and installed. When I asked them to install it (chlorine feeder) they wanted to install it contrary to the contract because proper installation would require them to replumb most of the system since they never planned to i stall it. They aslo set equipment in an area where I explicitly said, and documented, I didn't want the equipment. When I asked them to move it, they refused and said the system worked which they said means they didn't need to move it. Fortunately I have a vast amount of experience with water treatment , project management and contracts so I was able to identify these issues and call them out. Im sure they would have taken advantage of any less experienced person. These are clear contract breaches and when I tried to resolve the issues with them they stopped answering the phone or returning calls and started sending emails attempting to intimidate me to accept the project for fear of legal recourse. I recommend looking elsewhere for a pool builder. If you happen to roll the dice and use TradeMark just know that you have been warned and make sure to document everything and find someone you trust to help oversee the project.

    Modern Pools - Extra large tanning ledge cabo shelf white plaster and mosaics

    Modern Pools

    (12 reviews)

    Wow! We were completely pleased with our experience with Luis and Modern Pools. Our pool needed a…read morecomplete replastering and tiling as well as some other issues that came up along the way including electrical issues and filter upgrade. Luis walked us through every step of the process, was up front about costs and options, and made sure we knew all of our options and worked within our budget. Luis kept communication open during the process with daily updates and questions to check in. Luis and his team were quick, kind, efficient, and worked hard to get our pool done in a timely fashion. As the project went on, we decided to upgrade our filter and Luis went above and beyond to make sure the space it went in was more accessible. He also made sure some weird electrical things connected to our pool were fixed. He was THOROUGH and so clearly takes great pride in his work. We are SO happy with the results and cannot wait to use it this summer.

    Working with Luis and his crew had been one of the most seamless, pleasant, and professional…read moreexperiences we've had with a vendor. Luis is knowledgeable, accessible, patient, and most importantly very kind and honest. After speaking with dozens of pool companies, it was evident that Modern Pools and Luis was going to have our best interest in mind. His team also had to work alongside our concrete company and Luis got along with that team amazingly and made the overall project smooth sailing. Happy customers here and we highly recommend!

    Valley Pool Service - My new equipment Steven replaced, works great!

    Valley Pool Service

    (10 reviews)

    This is an update for Valley Pool under new ownership. I have been with Valley Pool at least 18yrs…read morenow and even though Keith will be missed I am happy with the new owners. I needed to have my whole filter cartridge replaced and am very happy with the work Steven did. I have a problem pool, it's very old and fiberglass and I know it's way overdue for resurfacing which causes the fiberglass to clog the filters. Steven changed my filters to DE filters which this pool needs and what a different it has made. My pool is now sparkling clean with the best water flow I've even seen it have, not bad for an old pool! I am still very happy with Valley Pools and I have complete trust in them that they will still give the best service that I always had with Valley Pool. I only recommend what I think is really good and I recommend Valley Pool if anyone is looking for a good pool service, I don't think you will be disappointed. I would not stay with someone this long if I was not happy with them, the owners are nice and are quick to respond. If Valley Pool can keep my old pool looking good they can handle anything!

    Pool has been in a bad condition for 3 months, with black mold and green algae they have been paid…read moreto clean filters and to clean get rid of black mold, and they only come and check ph and adds tablets and bleach. I do not recommend their service due to bad customer service. They yelled at us over the phone! I will hot have them service our pool anymore

    Valley Blue - poolservice - Updated May 2026

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