ER visit is really good here. Everyone is nice and on top of their tasks. So many people came into…read morethe room, one after another, to take care of my mom. I took my mom to other ER in the area before but so far this one offers the best care. Visiting hours is at 8am to 9pm only so don't pack an overnight bag.

2 days ago at 4:00 a.m., I suddenly developed severe vomiting, stomach pain and difficulty…read morebreathing. My parents immediately brought me to the Emergency room here for treatment. I got in so fast and was treated immediately, so my condition improved quickly, and I was able to return home later that afternoon. The ones who helped us out were the Director Charlene, Dr. Lu Ying, Tech Pete, Nurse Alexis!! If you come and they're here you'll be in good hands so perhaps ask for them. I wanted to leave a note and say thank you. You made this very scary experience so much more comforting. And i really appreciate it.

Everyone here from the Dr's to the MA's, to the cleaning staff are all friendly. I've been a…read morepatient for over 20 years! They are professional, proficient, polite & I'm pleased at how consistent they've been throughout the years! Thank you, Thank you for being my favorite Doctors clinic.

I'm a new patient to the dental side of the Garfield Health Center group. To the dental office, Dr…read more Ruby Liu, DDS. She's an amazing, passionate, caring, wonderful and wonderful dentist! Today was my second visit, I received deep cleaning and it was an excellent experience, Dr. Liu and assistant was really helpful and patient, checked on me frequently and worked around my teeth with care. The whole staff and all the assistants were truly wonderful. I would definitely recommend this dental clinic to everyone! Thank you again for all your hard work! See you soon.

Providers and staff are so helpful and understanding. I never have any doubts about the quality of…read morecare that I or my family have ever received there.

It's complicated. This hospital is obviously understaffed but every single staff member that took…read morecare of me was excellent. I was in the ER for 19 hours because they didn't have any beds upstairs. That is unacceptable. But the doctors and nurses did their best to care for me until I could be admitted. Wen was part of the overnight staff and was incredible. The ER was not sanitary. The bathrooms in the waiting room and within the ER especially were not being maintained and I might have contracted the flu from using them. Once I was admitted to the second floor, the levels of care were exponentially better. I had around the clock care and a call button for if I needed anything. They made sure I knew what was happening with my body and gave me full control over my treatment options. The food was surprisingly acceptable; sometimes even good. One thing that I found strange was that I never was told about how billing worked or what my insurance would cover. I am lucky that they are contracted with my insurance and I only owe $50 from the ER. But it is concerning that I never was told about billing while I was there. TLDR: Hire more sanitation workers!

I was back for my routine physical checkups this year. My PCP Doctor is Dr. Zhou…read more Dr. Zhou has provided all of the information I needed to know and what I need to prepare for my follow up. I'd been back at the Dr. Office a few times in the last 2 weeks. Dr. Zhou has mentioned that I am free to come in by appointments or walk-in without any concern that he would be able to see me if i have any questions or concern. My questions and concern is answered. Dr. Zhou listens and elaborate the condition, if it's necessary. I like to thank the ones that matter the most. Dr. Zhou, the nice lady from the authorization department, and the medical assistant. Thank you.

Writing this on behalf of my uncle who had a horrendous experience with Andrew Fung D.O., and the…read morefront desk. Keep in mind, my uncle has been going to this clinic for several decades and this is his first time seeing Dr Andrew Fung, who was extremely inconsiderate, rude, and unhelpful. Uncle went in to receive the documents needed for his blood work. They gave him the WRONG documents, it was the blood work papers for another patient of theirs (who is female and not even the same gender as my uncle). They were not careful and didnt check the paper before giving it to him! So he had to go back a 2nd time to rectify the situation. Unfortunately, the front desk and doctor kept claiming that no mistake was made, not checking the name on the paper and still insisting that they were right. They ignored his concern, met him with animosity, and kept insisting he was wrong. The doctor was extremely rude, dismissed him, and didnt care to assess the issue at all. They were extremely rude, inconsiderate, and brash. It wasn't until my uncle had the chance to point out the discrepancy in the names and they finally realized the issue. But they didnt apologize at all! My relative ended up leaving without a resolution. And will never be coming back again. If accuracy, competency, and compassion mean a lot to you when seeing a doctor, then DONT GO HERE.

I'm specially making this review over a specific doctor's office located inside. To start of, the…read morereceptionist with a short bob, black hair is a terrible receptionist. Has an attitude, does everything so slow, has no empathy. The staff unfortunately bad as well. Slow, no empathy, and get irritated with questions or concerns once they finally see you. We had an appointment at 10:30am. Did not get seen until 11:40am. Doctor seemed bothered overall and overwhelmed. Doctors and nurses do a lot for us and I understand they can be burnt out. But the type of care given here is terrible. Either they need more staff or higher pay so they can do their job without making patients feel like nuisances. Also it's nearly impossible to schedule an appointment over the phone. Only way we've been able to schedule an appointment is coming in person.

Very bad and unorganized, the wait takes about 1.5- 2 hours. The staff are super rude. Someone…read moretoday have left the front unattended( outside) where tables are against their windows. I unfortunately witnessed a staff member with shoulder length hair scream at a patient who just had opened the door to exit. She also pushed away another patient aside prior to this incident. She just walked away when we told her she shouldn't be treating patients like that. When we told another staff member she brushed it off and said sorry. This will be my last visit here. Disgusting.

After reading some of the reviews, I guess it's different when the situation is different? Please…read moreunderstand that this happened in 2006. At 21, I was diagnosed with Cauda Equina Syndrome and needed emergency spinal surgery or else I wouldn't be able to walk for an even longer time or function without diapers. Not only was this a huge mental shock, but I was on a walker and unable to stand on my own. The waiting room was chaotic with people and most of them were the elderly. The receptionist wasn't pleasant but I had been referred to Dr. Tsai by my orthopedic specialist doctor that morning. So, as I waited for the time to go by and the office to close, I did see many people sitting there go in and out. Some people tried to walk in and heckle with the receptionist about changing appointments or making appointments on the spot. As each person grew frustrated and angry, I could only watch. But, when the waiting room was empty, I was brought in and sat down with Dr. Tsai, who reminded me of Winnie-The-Pooh. The news of surgery in an hour stunned me but he was very personable and kind as he explained the process and what was to happen. Later, at Garfield Hospital, I changed and as the anesthesiologist had me count backwards, I felt a strange sense of ease and it was because I knew what was going to happen since Dr. Tsai explained it to me. Although he wasn't there when I woke up, he visited me soon after and was very relaxed and at ease. I found out later that he had spoken to my frantic family and comforted them in the waiting room, letting them know I was alright and showing them the removed bone fragments. He broke my fear of not being able to walk for a few months (according to nurses) by picking me up and standing me up. He restored plenty of my hope and, though my back has never been the same, my sheer will to live and strive for greatness has never died off. The fact I returned to finish my 4th year of college one week later was because of his skill and kindness. He encouraged me despite delivering the bad news, and gave me hope when I felt at my worst. I am deeply thankful to him for this experience. May Dr. Tsai Rest In Peace.

Doctor Tsai is awesome, he has great bedside manner and explains things very clearly in…read more"non-doctorish" terms. I give him 5 stars. The front office operations are SEVERELY lacking though. I have encountered numerous problems when trying to schedule appointments; basically you have a small window of time to call(9:30-12 then 1-2:30), and if the receptionist is busy, the phone will ring, go to voice mail and then the voice mailbox will be full so you cant even leave a message. Additionally, I feel that all appointments are scheduled at the same time. 9:30. Then you sign in and the order you are seen is the order in which you put your name on the sign in sheet. This is fine for most of the folks who see the doc, but if you have other obligations like work, you could be waiting behind 10 people to see him. Front office gets 1 star. Recommendations? hire an extra receptionist or define their roles better, stagger appointments so that the waiting room isn't backlogged, and invest in a more robust phone system. (5+1)/2=3stars

I received medical attention very quick when I called in about my dislocated shoulder. The nurses,…read morestaff, and doctors were very attentive and cared about my situation when I arrived to the ER. Edward did a phenomenal job taking care of me. The process was great and I felt comfortable every step of the way. I was discharged in 1.5hrs. Thank you Garvey Medical Center for your help and I appreciate it!

There are two sides to every story. Most of the time people who have been wronged are the most…read morevocal. That being said, I can attest that the customer service here is not stellar. But, the nurses I work with are actually pretty nice and they do care. I think if your parents or grandparents are used to seeing a certain doctor or the nurses speak the language, it's more important for them to keep the same routine. I don't love this place, but I know that Lonnie is great and she does accommodate you, like sending you to a less busy lab or emailing stuff if you can't wait for documents to be physically handed to you. They have an old system and waiting sucks, but I appreciate that they try to help you. Communication is something that can sometimes go wrong so I suggest being very specific and detailed about what you need.

Dr. Tseng is my family doctor and we could not have found anyone better for this role! When we…read morefirst went into his practice, Donna greeted us with warm welcome and the whole place was super clean and refurbished. Doctor Tseng is always patient with my health questions. One night when my dad felt extreme sick, I called Doctor at 2am and without any hesitation at all he offered his help and visited my house (we live very close by). This level of dedication and care meant more than the world to us in that moment. Doctor Tseng is the hardest working doctor I know and there is no one I trust more with my family's health.

Incredible experience while being there, not only just a super clean and comfortable place, people…read moreare so nice and helpful especially a very sweet lady called Donna, thanks a lot.

Hope I never have to return, but Huntington Cedars took amazing care of me. Three months ago, a…read morefreak BJJ accident left me with a broken tib/fib. Was brought here by a friend immediately on Friday night and had surgery Saturday morning to get a titanium rod and screws. The nursing staff was excellent, and my surgeon Dr. Shah was super cool and did a phenomenal job. From Friday to Monday, they did everything possible to keep me comfortable. TBH I'm shocked this place only has 3 stars... it's a great hospital with an even better staff. And yes they have a reputation for food and it's actually pretty good, however it's a bit bland for patients, way better as a visitor. Anyways, highly recommend them. Will not return LOL

I am writing to formally document my grievances regarding the life-threatening care I received at…read moreHuntington Hospital during two separate incidents. During my delivery, Dr. Edward Merchant allowed my due date to lapse significantly. On the day of delivery, I was ignored for hours following the departure of the head nurse. Despite my deteriorating condition, Dr. Merchant refused to intervene and went to sleep in the physician's rest area. A code was eventually called when my blood pressure dropped dangerously low. My previous physician, who was on call, had to intervene to perform a crash emergency C-section. Furthermore, Dr. Merchant falsified my medical records by documenting the event as a "normal uneventful delivery." It was an emergency crash C-section as confirmed by the nurses to me the following day. In a subsequent emergency room visit for a severe allergic reaction, I was dismissed by the triage nurse, Maryann Magdaleno, RN, and sent back to a filthy, crowded waiting room for hours. I eventually went home and was called back at 3:00 AM, at which point my blood pressure was 60/0. While my chart indicates I was seen by a Dr. Stinnett, I never saw a physician during that visit. Despite reporting these incidents to the appropriate oversight agencies and the BRN, I have not received a satisfactory resolution. The hospital has continued to stonewall requests for information regarding staffing schedules and this particular nurse on call that night. I am formally expressing my concerns regarding the unethical and unprofessional conduct I recently experienced from Huntington Hospital medical staff. This behavior compromised my safety and fell well below the expected medical standards for their scope of practice. It is essential that the personnel involved are held accountable for these actions to ensure that future patients do not encounter the same lack of care and professionalism. I trust that you will take the necessary steps to address this matter. These experiences were devastating, and I cannot recommend Huntington Hospital to anyone seeking safe or professional medical care.

Best Kaiser staff hands down especially at the pharmacy. These ladies are always kind,…read morecompassionate, friendly, and very sweet. Juggling a sometimes glitchy system, cranky/ sick patients, sometimes incompetent doctors, and just the sheer volume of people that come through this place has to be a challenge. They go above and beyond. Thank you ladies!

Wednesday, 06/11/26 at 11:00am I had an Optical Vision Appointment with Kaiser Permanente located…read moreon 5119 Pomona Blvd. This facility is my primary location for when I see my Primary Care Doctor. I always have gone to this facility to maintain my health and have any health scares checked up. I never thought that now would be the time to go have my eye sight checked. I had been putting the idea off because I hadn't experienced any eye problems till now. I have been working on computers constantly and having to read small fine print from clients who can't make their paper work readable to my naked eye. Instead off trying to break down there writing into several small portion paragraphs for me to read off. They communicate one giant paragraph that's super long with no breaks in the paragraph. So I have been reading this material most recently and have been leaving my computer with horrible headaches and the difficult ability to focus my eye's to normal vision after being off of the computer for while. I have been experiencing blurred vision. I have been seeing another doctor for physical therapy for pain in my neck and in my back. I always undergo being asked a series of questions of side effects that I may have been feeling since experiencing the neck and back pain. One thing that I brought up to the doctor was my blurred vision and the severe headaches. She made the suggestion as well as one of the physical therapy therapist to go have my eye's checked. Both my parent's do wear glasses and I don't live a healthy lifestyle to be as lucky to have 100% great vision. So I took my physical therapy doctor's words into consideration. I don't know if anybody is like me where one gets nervous at trying something new for one's self. Well, I do... I went to my appointment and to my surprise, Kaiser Permanente is getting more technically inclined. I say that there was five different way's that I could check-in into my appointment and that's conveniently wonderful. The receptionist who checked me in at the vision center was very nice. I first had seen her counting money because of a customer that paid her such a big amount of money in big bills. I remember those day's when I was a Cashier. I figure that I would be polite and let her finish dealing with the customer a head of me and the money. She did acknowledge me and let me know that she would take care of me soon. The vision center is small but structured in such an organized way. Their organized way is checking-in the patients first and then having them go wait in the lobby which is pretty average size seeing the constant foot traffic of Kaiser Patient's. My nurse who checked me into a vision room was very nice and had let me know that any of the equipment being used for the eye exam was sanitary and SAFE. I trusted her judgement risking my eye's and placing my vision in her hands. I thought that the vision test was over, but that was just an eye sensory scan. The real test came when she walked me into a room that was bigger than the room of where she scanned my eye's. From there the actual vision doctor placed me on another machine which he also informed me that the machine was sanitary and SAFE, again trusted judgment. The exam was done pretty fast and efficiently. The doctor was kind and had patience with me because I was nervous. He would repeat commands if I needed him to if I didn't understand the command the first time. Long story short, he said that my eye sight is still pretty excellent, but I do need to where glasses. He said that I would only have to wear them when I'm on the computer or driving to supplement having full 20/20 vision. Man, glasses can be expensive if one want's all the add on's. I just stuck with a basic pair of glasses. I should be receiving my first pair of glasses in four to five weeks or even sooner. The woman in the glasses sales section was very nice and took my private information into consideration and also let me look around at my own comfort. She really crossed her T's and dotted her I's. She made sure for me that picking up my glasses would be available at a comfortable convenience and not their own. My visit wasn't as nerve-racking as much as I thought. The team seemed very good and efficient in my eye's. He!He!