Best Kaiser staff hands down especially at the pharmacy. These ladies are always kind,…read morecompassionate, friendly, and very sweet. Juggling a sometimes glitchy system, cranky/ sick patients, sometimes incompetent doctors, and just the sheer volume of people that come through this place has to be a challenge. They go above and beyond. Thank you ladies!

Wednesday, 06/11/26 at 11:00am I had an Optical Vision Appointment with Kaiser Permanente located…read moreon 5119 Pomona Blvd. This facility is my primary location for when I see my Primary Care Doctor. I always have gone to this facility to maintain my health and have any health scares checked up. I never thought that now would be the time to go have my eye sight checked. I had been putting the idea off because I hadn't experienced any eye problems till now. I have been working on computers constantly and having to read small fine print from clients who can't make their paper work readable to my naked eye. Instead off trying to break down there writing into several small portion paragraphs for me to read off. They communicate one giant paragraph that's super long with no breaks in the paragraph. So I have been reading this material most recently and have been leaving my computer with horrible headaches and the difficult ability to focus my eye's to normal vision after being off of the computer for while. I have been experiencing blurred vision. I have been seeing another doctor for physical therapy for pain in my neck and in my back. I always undergo being asked a series of questions of side effects that I may have been feeling since experiencing the neck and back pain. One thing that I brought up to the doctor was my blurred vision and the severe headaches. She made the suggestion as well as one of the physical therapy therapist to go have my eye's checked. Both my parent's do wear glasses and I don't live a healthy lifestyle to be as lucky to have 100% great vision. So I took my physical therapy doctor's words into consideration. I don't know if anybody is like me where one gets nervous at trying something new for one's self. Well, I do... I went to my appointment and to my surprise, Kaiser Permanente is getting more technically inclined. I say that there was five different way's that I could check-in into my appointment and that's conveniently wonderful. The receptionist who checked me in at the vision center was very nice. I first had seen her counting money because of a customer that paid her such a big amount of money in big bills. I remember those day's when I was a Cashier. I figure that I would be polite and let her finish dealing with the customer a head of me and the money. She did acknowledge me and let me know that she would take care of me soon. The vision center is small but structured in such an organized way. Their organized way is checking-in the patients first and then having them go wait in the lobby which is pretty average size seeing the constant foot traffic of Kaiser Patient's. My nurse who checked me into a vision room was very nice and had let me know that any of the equipment being used for the eye exam was sanitary and SAFE. I trusted her judgement risking my eye's and placing my vision in her hands. I thought that the vision test was over, but that was just an eye sensory scan. The real test came when she walked me into a room that was bigger than the room of where she scanned my eye's. From there the actual vision doctor placed me on another machine which he also informed me that the machine was sanitary and SAFE, again trusted judgment. The exam was done pretty fast and efficiently. The doctor was kind and had patience with me because I was nervous. He would repeat commands if I needed him to if I didn't understand the command the first time. Long story short, he said that my eye sight is still pretty excellent, but I do need to where glasses. He said that I would only have to wear them when I'm on the computer or driving to supplement having full 20/20 vision. Man, glasses can be expensive if one want's all the add on's. I just stuck with a basic pair of glasses. I should be receiving my first pair of glasses in four to five weeks or even sooner. The woman in the glasses sales section was very nice and took my private information into consideration and also let me look around at my own comfort. She really crossed her T's and dotted her I's. She made sure for me that picking up my glasses would be available at a comfortable convenience and not their own. My visit wasn't as nerve-racking as much as I thought. The team seemed very good and efficient in my eye's. He!He!

Type of care I get is amazingly impressive, care quality and office experience is phenomenal!!! The…read moretype of care I get doesn't get better than this. The best primary care doctor in LA. I've been a dedicated patient here for a while due to their outstanding services here. It's more than doctors, they're family here. Doctor Cyi is phenomenal, she's absolutely great to work with. She pays attention to all the details. She communicates very well, she's showed up for me so many times. I highly value here and the team here. Other places don't consider you, but at Gracelight community formally known as Queens has done something very special here. It's always clean at this location, gotten blood drawn, tests and it's always super clean and well maintained. The workers have been professional for the most parts of my many visits. I love how my doctor has shown through her conduct that I am valued. As a patient it's important and vital that you choose doctors and a hospital/primary care that genuinely are involved in resolving your health concerns. It means so much to me that I have always felt seen here. Thank you to the staff here for making my visits count. I appreciate you so much. Go to a hospital and primary care where they care about you. Here you're not just a number, you're a valued patient. Parking is spacious. Not too many restaurants nearby. It's always super super clean. That's very important to me.

Gracelight is the best medical community health. Dr. Olivares she goes beyond on what needs my…read morechildren will need, her experience, patience and her commitment gives me a relief of being heard. As a mother with special need kids I always had trouble finding a pediatrician to listen to my complaints. Thanks to Dr.Olivares my son got everything he needs from specialist to incontinent care needs. The receptionist are the best, to the moment you walk in you get a smile of welcoming. Berna always has that vibe that makes you feel happy. Tina has always engaged with my kids, Brenda is always ready with coloring pages and crayolas . And this is only pediatric area. Gracelight has a pharmacy optometrist and Dental . What else can I ask for!

This is my mothers primary care they have the worst service. Their system is always down or not…read moreworking they cane never help you and you u had ve to wait over 3 hours to be seen. They will never refill your maintenance medication. You call and al you get is they will give you a call with in 24 hours even for a refill. They always tell you that you have to been seen even though they just saw you 2 weeks prior. Horrible services and then they rush you u threw the phone ti give them the infer ma to on Avel is so rude.

DO NOT TRUST ALTAMED FOR YOUR INSURANCE! I had met with them and was told I just needed to get my…read moretaxes to them and I'd be insured. However, I get my taxes sent to them and then told that I have to pay for months of insurance (who has that money?) and that I can't be currently insured until then. When I asked why I was not told this in the beginning, I got ghosted (twice)...no replies, no help. So now I have no insurance and at risk of having a health incident with no ability to get help and no communication from Altamed.

I came into the clinic to renew my medical and Diane with Enrollment was very helpful and guided me…read morethrough the process.

All the girls stating from the receptionist are always welcoming as well as the girls who help the…read moredoctors ! Rosa is amazing always making sure we are good ! Doctors are amazing as well no complaints!

My appointment was at 11 am and did not get seen till 11:35ish but honestly I did not mind the…read morewait. I went in for an ultrasound and the technician was very nice, so informative and detailed. It looked super busy but everyone in the waiting room was just there for a nutrition class they provide there I did get scared thinking I was going to wait for so long but everything went smooth. Definitely would recommend

Had an over the phone appt at 11:40 am it is now 12:30 and no call .. it is a constant issue with…read morevia care they never call on time

Grant medical clinic is always friendly, caring people and the place is always clean, ready to…read morehelp! I would recommend this place to everyone

Been coming here for years off and on the service is very nice and the staff are knowledgeable and…read morehelpful, I've been taking the Micc injection to Improved fat metabolism Enhanced my energy levels , Benefits of taking Vitamin B 12 Vitamin B12 Support for healthy nerve function and Potential mood and cognitive benefits yes at 49 it's time to take action for nursing home prevention I've combined a balanced diet and regular exercise regimen over these past 90 days and I'm seeing a significant improvement in your journey.

This is my second time getting my teeth cleaned. Dr. Ly is the best and only. The way she explains…read moreeverything makes you feel confident. Her work is very professional. She's the best. She leaves my teeth super clean and beautiful. And the staff at Via Care are amazing. From the moment you arrive at reception, they're very friendly and help you with all your questions. The staff who work with Dr. Ly are very kind. Laura was very kind and explained every detail of my cleaning. I would definitely go back to this place for my cleanings.

Love my doctor and nurse here! Dr Mirgoli always explain things very well to me and listen to me…read morepatiently! I feel so supported here

I like the ELA VA Community Clinic...no B, it's not because you work there. LOL…read more I like this place because the entire staff knows its patients, and they show a genuine interest in our care and well-being. Plus Angel knows how to draw blood! Unlike most of the Kaiser's nurses experiences that I had, who liked to fish for the vein because either they missed or couldn't find it to begin with, lol. Good job you guys!

As a veteran, this is possibly one of the best VA Clinics I've been to. Every person/employee I've…read moreencountered are very friendly and professional. Less waiting compare to some other VA hospitals/clinics. They keep you in the loop making sure you are updated on what's going on instead of waiting in the dark with other veterans desperate for help. In the waiting area at the moment and there's only two of us. Never overcrowded. Plenty of parking space as there is a huge parking lot in the front. Nothing but good reviews could be said about this place. Other VA hospitals and clinics should follow this location so that you don't have to treat angry veterans.

Staff here is beyond helpful and super friendly. I was helped by Barbara. I'm so lucky to always…read moreget her since she mentioned she's hardly there. I like that she always makes me feel comfortable, relax and safe. She just has to is hospitality that makes me come here instead of any other location.

I've generally had a fine experience here. Like it's never been terrible up until today…read more I came in over the weekend as a walk in for a vaccine because the website didn't let me schedule an appointment. When I arrived, they tell me i need to make an appt for it. I schedule for a weekday and move my work schedule to come back, just so they can tell me they actually don't offer that and I need to go to my provider. So why didn't they just tell me that the first time, why waste my time? It's inconsiderate.

I absolutely love bringing my baby boy to this clinic. I've been bringing him since he was 5 days…read moreold! I found Montes Medical Group while searching for the best pediatricians in my area, and Dr. Alejandro Montes came highly recommended. From the moment we walk in, the front office staff is always kind, welcoming, and helpful, and we're usually seen right away. I'm so grateful to have found Dr. Montes to care for my baby. He is incredibly genuine and compassionate--not only with my son, but with me as a parent as well. He always takes the time to answer all of my questions and offers thoughtful advice that helps me truly understand. As a first-time mom, I have many questions and concerns, and he always listens with patience and care. He never rushes our visits and truly takes his time with my baby, which is one of the things I appreciate most. Thank you Dr Montes and staff!!!

Office is clean. The providers are caring. I really felt heard and seen with my concernsread more