these people r beyond rude cold and unprofessional. that woman in the back doesn't care about your…read more$ she says it's $170 an hour. even if we're in funny of the computer looking for parts or checking in things for your tractor. i dig want to waste and spend so much $ on nothing. don't waste my $ and time. 3weeks and my unit still hasn't been looked at. i call to find out if it's been worked on and the woman says. nope. haven't had time. i asked when, she doesn't give me an answer. rude. cold. totally unprofessional. why can't people care more and learn what customer service means. quality customer service. they need to change their name....

Quick professional service mobile service at a great price. Wide variety of parts and other…read morenecessary services available

Whities is my first choice to get live food! We have been purchasing live food for our Beardie for…read moretwo years here! The drive is an hour, but we take the time to do it because we know the live food is well cared for! The crickets and worms are ALWAYS LIVELY!! The price is reasonable and the staff and cashiers are always beyond friendly!!! Something that irritates me, BUT IM GRATEFUL FOR... When using a card EVERY SINGLE TIME YOU ARE CHECKED FOR MATCHING IDENTIFICATION!!!! This is the ONLYYYYYYYY store I deal with that does it! After the purchase I'm always grateful!!

Good: large selection of pet supplies, reptiles and fish…read more Bad: I've gone here since I was a kid and it was on the other side of town. I also remember the parrots at the front of this store. The service has gone down hill. The fish department is just... yikes. I've been in several times this month as I'm setting up and cycling a new tank. I purchased the tank here and wish I hadn't trusted them so much. I got the tank to start a neocaradina colony. This tank is not suitable for neos and was missing parts such as intake guard and beta flow nozzle. It's loud as hell indicating something isn't right. They said 30 day return policy but failed to mention the tank had to be unused in its original packaging. Sooooo my shrimp tank is missing key parts and is loud as hell but these tanks are typically quiet. Annnnnnd it's not suitable for shrimp. Also no one asked if I needed help I had to hunt someone down which seemingly annoyed them. The cashiers have always been friendly and helpful. Fish department is just... not what it used to be. When I asked where the neos were the guy just pointed down the row of fish and said, they're down there. Okay... lots of possibilities but okay. Good luck getting help with the aquatic plants. I was also severely disappointed to see Whitie's beta care. They have overly small tanks with betas which just keeps reinforcing improper beta care. On top of that the bettas that aren't in a tiny display tank are in even smaller cups than Petsmart! They can't even swim in a circle they are literally in small drinking cups. Most of them show signs of distress like fin clamping and their water was gross. This isn't okay. It's not terribly difficult to start a beta rack. They have such good care for their other animals. This was disappointing to see especially because they have other aggressive fish in proper sized tanks. Overall disappointing to see this and totally irritated to buy a 200.00 tank to learn it has missing parts and a return policy that was not at all clear. I hope they get their poops in a pile because this experience left a bad taste in my mouth in what has otherwise been a classic store my whole life!

I tried the grooming for the first time today. Our groomer Heather was amazing. My my puppy had a…read morebad experience at a competitor. Heather was very sweet and gentle, and when I picked up my dog, his mood was so much different than his first experience. She was also helpful and told me ways that I could prepare for the next grooming visit. I really appreciate her kindness and sensitivity. The grooming was super clean.

I bought several Melanotaenia fluviatilis (rainbowfish) and other fish from this store, but…read moreunfortunately, a fish died shortly after purchase. The worst part was dealing with the staff when I tried to get help with the returns or purchase the fish. The customer service problems started from my first visit. When I asked the employee with the lip piercing for help catching some fish, she looked at me but ignored me, so I had to asked again for another employee to assist me. I had to make several return trips because one fish died, one not happy eating, and other just too aggressive. The employee with the lip piercing and the other woman with long hair at the registers were both unhelpful and had really poor attitudes. During my third return, the employee with the piercing told me she "didn't have room to take the fish back" and told me to go get the other guy to handle it. When I finally found another employee (lady's coworker), he became frustrated and told me this would be the last time he would accept a return because I had already had multiple returned before. Instead of addressing the fact that the fish were dying shortly after purchase, or aggression, or sad fish, I felt like I was being blamed as the customer. Also I returned the fish within the store's 30-day return period A good fish store should care about the health of the animals they sell and treat customers professionally when issues happen. Unfortunately, my experience was the opposite. Unhealthy fish, poor customer service, and a frustrating experience. I recommend avoiding this location. Especially avoid the Cashiers that never happy with their job

They have now closed. Prices were to high for the area. Good selection of stuff, but over priced…read more Out of business.

I am no longer associated IN ANY WAY with Rolinda Farm Supply at 9191 W Whitesbridge after spending…read morealmost my entire life there since 1968, as last time I was invited there by foreman Delfonso called me to come by & pick up my old signs if I wanted them, but R.J. came out and said "signs thrown in garbage & EITHER BUY SOMETHING OR I HAVE TO ASK YOU TO LEAVE!!!!" VERY HATEFUL MAN!