Misleading (if not outright bait-and-switch) pricing (and zero communication)!…read more Been coming to Lake Chelan for spring break for over a decade, and this year with a focus on health, was excited to try True Fitness as they advertise drop-in options. Instead, got a frustrating mix of being ignored, wasting time, and being quoted a higher price than what's clearly posted on their own signage. I called a month in advance and left a voicemail (but never a response). Once in town, stopped by Friday at 2 PM. No staff on site, but there's a sign telling you to call or text. Did, and then stood there waiting for over 20 minutes with no response. Eventually left, only to get a reply 45 minutes later saying someone would be there from 4-8 PM. Came back at 4:30 PM. Staff there (win), but went downhill fast... After filling out release waiver, quoted over $43 for a weekly pass. The sign taped to the inside window of the gym facing the outside clearly states $38.95 (with tax). No disclaimer, no "subject to change", just a different, lower price posted right in front of potential customers. When I asked about it, the response was basically a shrug: "prices change. " No apology. No explanation. No effort to honor the posted price. Just "I'll try to tell the owner." That's not a small oversight, that's misleading (at best). You don't get to advertise one price and charge another without expecting customers to question your integrity. To recap, while the pricing was the nail in the coffin, there are multiple issues at play: * Ignored voicemail a month in advance * No response while we were standing outside trying to get in * No clear staffed hours posted * Incorrect pricing displayed with zero accountability These are basic operational standards, and they're all being missed. For the owner, this is fixable, but only if taken seriously: * Fix or remove incorrect pricing immediately * Honor posted prices when you're wrong * Set clear expectations for response times * Post actual staffed hours * Train staff to handle issues with accountability, not indifference The equipment looked solid, which honestly makes this more frustrating. The problem isn't the gym but rather it's how it's being run. If you're a local, maybe you tolerate this. But if you're visiting and expecting basic professionalism and transparency, this place is not delivering. It's not about a few dollars, it's about trust. And right now, that's exactly what's lacking!

I tried to get a day pass here. Their sign on the door said to call or text this number: 1 (425)…read more273-5762. I called twice and texted to try and buy a day pass. The text responses each took 15-20 minutes to respond. Incredibly rude and frustrating, do not support this place.

TERRIBLE! This is by far the worst customer service I have ever received!!! The owner talks down to…read morepeople she is so rude and unprofessional. She has pieces of paper tacked all over the place saying "don't touch!!" She claims her hours are 24/7 but it's not she locks the door at 9pm! Normally 24 hour gyms allow your key card to open the door and you can use the facility on your own time. NOPE only when she is there. She claims there is a juice bar but there is no such juice bar. yes her price is half of what the other gyms around town charge but ITS NOT WORTH IT. She is awful!! Waste of money! I was working out in there and SHE TURNED THE LIGHTS OFF ON ME knowing I was in there! She Doesn't know how to run a business!!!

Chelantwofourseven Gym, this is run by an emotional wreck. In December of last year she canceled…read morean ongoing Zumba group. Of 8-12 women, 3 times per week. She said she was not making enough money from it. As of this point in time she still advertises it, but no one is teaching there. If any Zumba instructor has any business savvy they will steer clear of the place. Should rename the place...24/7 Cra-cra. I wrote this review several months ago. Since then the Women running the gym, has left rude,crude and abusive voice messages on my phone. She is a true professional . Further proving the point of her instability. You go girl!

Great place to work out. Stopped in to check it out. Small class in session and the trainer was…read morestill open and friendly and helpful. I will return! Enj

This is the best workout facility I have ever been a part of. It's a family here. No one is left…read moreout as far as attention. This is hands down the best staff that is very knowledgeable about teaching and making sure we all are safely achieving our goal. Very friendly!

This is an intimate and charming studio. I came to chelan for a quick weekend getaway and last…read moreminute decided to come here for a drop in, and wow $22 for a 90min session is such a steal. Amy was our instructor and it might as well have been a solo session with how much care and attention she gave to correcting my form and challenging me in more difficult poses. Highly recommend! Next visit I make I'll be signing up for classes every day I'm there.

I loved taking a class here when I was in town. I had a morning free while my husband attended to…read morework and so glad I chose to drop in. The instructor was knowledgeable and patient. The pace of the class was perfect. The space is very cool, an older building with wood floors and tall ceilings. I was happy to see they also had mats and props to borrow. I meant to bring my mat, but forgot it. It wasn't a problem at all. Lastly, the prices were reasonable and it was all and all a very enjoyable class. I'll be back when I'm in town!

Great spiritual/gift store! They have quite a few things I haven't seen before and were the NICEST…read morepeople. I stayed and browsed for awhile, chit chatted, learned about different products, and made a purchase. They offer classes and readings as well! Also don't listen to gps-It took me away from the main intersection in Chelan way past Safeway. They are located on the main strip with all of the other shops.

Very friendly staff and lots of interesting items to see. They also ship to your home if needed…read more We'll be back for sure.

Our husbands surprised us with a massage from here and we were blown away. Probably in my top 3 of…read moremassages. Thank you so much Oro! 100% certain this is a must do every time we come to Chelan.

This is a down to earth, comfortable place for massage. My appointment began on time, and Dedee…read morespent time learning about my specific issues and needs. She was professional and low-key, which made the experience even more relaxing. The massage was one of the best and most helpful I have ever experienced. It was a highlight of my week in Chelan!