It's taken me far too long to write this, but I think that speaks to just how meaningful this…read moreexperience was -- I needed time to truly process it and find the right words. Working with Sundra at Aloha Ash Scattering in Maui was nothing short of extraordinary. During one of the most emotional and difficult times in our lives, she showed us a level of compassion, care, and attention that truly exceeded our expectations. From the very beginning, everything was handled with such grace and intention. Communication was thoughtful, clear, and never rushed. Sundra took the time to understand our family, making the entire experience feel deeply personal rather than procedural. The ceremony itself was peaceful, beautiful, and incredibly moving enrapturing Hawaiian tradition. Being able to say goodbye in such a serene setting, surrounded by the ocean and the natural beauty of Maui, brought a sense of comfort and closure that is hard to put into words. It didn't feel transactional -- it felt sacred and tailored specifically to honor our Mom and Grandmother. What stood out most was the genuine care behind everything Sundra did. This is clearly more than just a service -- it's something she truly pours her heart into, and it shows in every detail. If you are considering Aloha Ash Scattering, I can say with complete sincerity that you will be in the best possible hands. She created a moment for our family that we will carry with us forever. Thank you, Aloha Ash Scattering, for honoring our loved one so beautifully.

We had a beautiful celebration of our parents from a beautiful and wonderful person. She made the…read moreday absolutely the best option we could have chosen for our parents ash scattering.

I was tasked to plan my Dad's funeral in less than 1 week of his passing. I remember being so…read morestressed, tired,and jet-lagged that it was incredibly difficult for me to even make any decisions. Let me just say, without the help Charisse and BJ... I don't think I would've made it through anything. The staff at Ballard Family Mortuary specificallly Charisse and funeral director BJ provided my family and I with EXCEPTIONAL CARE. I can't thank them enough for the love, care, and support they have provided us during such a difficult time. From the first initial phone call... to the time of my fathers burial, BJ and Charisse made sure that everything was covered: flowers, program, obituary, and more. They both were so compassionate, kind, and very much patient. ( FYI- I am a type-A person, who ask's a lot of questions and clarifies more than once. ) Never once did I have to question about the care or the details of the services. In addition: My dad looked incredibly handsome and young in his casket- shout out to their make up artist! Most importantly, the services ran smoothly and I didn't have to worry about what was next. At the end of the services, I considered them part of my family. The only downfall is that we wished to have his funeral services on the weekend but couldn't do the burial due to low staffing at Haiku Memorial Park. Lastly, If you're looking for who to trust with your loved ones definitely consider Ballard Family Mortuary. I recommend their services and would give them a 10 star if I could.

Be clear that they just changed their name from Ballard to Dignity so you don't make the same…read moremistake. Shame on them. They did not respect our loved one's body. They picked him up in a cargo van with no air-conditioning and put a plastic cover over his body. Wish I was in the state of mind to take photos of this disgusting treatment The sad thing is they have a hearse but were too lazy to send the hearse out. I hope all the ghosts of the mistreated dead people haunt them.

I am from California While on travel to Maui , tragedy…read morehappened I was so at a loss. But this place helped me what to do at timely manner. Price was so reasonable. . I'm still waiting for death certificate that was delayed not because of Norman but because of medical investigation. I am so glad I chose Norman Special thanks to Alani who responds me right away whenever I have questions. She is very efficient and very helpful!!

After calling the other Mortuaries in town and finding them strangely unhelpful, I contacted Donnie…read moreat Norman's and knew within three minutes that I finally made the right choice. Caring, informative and patient, Donnie walked me through the process and began the final arrangements making things much easier in a difficult time.

Death. When that happens on Maui, you have the choice of two funeral "homes": Nakamura's or…read moreBallard's/Borthwick. I personally recommend going with Nakamura's as we had an absolutely inexcusable, horrible experience with Ballard's when my dad passed away (see my Yelp review). FUNERAL PLAN: Now that my spouse and I are middle-aged, it was time to start paying for our funeral and boneyard plans. We met with a friendly gal by the name of Nicole at Maui Memorial Park who helped us set up our plan and made sure we had arrangements strictly with Nakamura's and not awful Ballard's. We went through all the steps and made monthly payments. FUNERAL "HOME": Only in Hawaii do you have mortuaries and not traditional funeral homes like you find in the mainland US. While I can't comment on planning a service here, I can give my perspective as a grieving guest. If you're a non-religious family, this place is perfect as you can bring in anyone you want as far as leading the service. Parking can be a problem especially if you have a large family or if the deceased person was well known. There a few stalls on the lawn adjacent to the building and some in the back. It looks horrible with all the cars parked right out front but what are you supposed to do? There are unofficial street stalls along Lower Main Street but park at your own risk with Maui's terrifying driver skills. A small reception area greets you upon entering, good enough for a small 2-person table to collect cards. The main viewing room has a church-like setup with rows of pews split into three sections. Lighting is bright and not very ambient but the acoustics are good. Numerous split a/c units kept the room cool. Another popular local tradition is to feed your guests after the service. They have a small room with communal tables towards the back of the facility. Local catering companies do this all the time so set up/breakdown is usually a breeze for them. OVERALL: Trust me, go with Nakamura's for you or your loved one's home-going ceremony.

Communication is really bad. Called them about a services for someone and they never called me…read moreback.

Such a beautiful cemetery. It is so well kept and so clean. I love visiting our ohana here. Mahalo…read moreto everyone who has served and who are serving

This is such a beautiful cemetery located in Makawao on Baldwin Ave. My grandparents are here so we…read morealways come here to bring flowers. This place is well kept always clean and the grass is always mowed. This is where they start on the 4th of July parade.

Maui Memorial Park staff was exceptional in providing for our every need during a most difficult…read moretime. We would feel uneasy to simply say thank you for the beautiful job everyone did to honor our Mom, Avelina Ped Lucero. Ms. Renie Menor is exceptionally thorough and detailed. She took care of all our needs, answered all our questions and made sure that we made the best decisions regarding our Mom's final wishes. She also updated our family trust to ensure that we were well - versed in what our parents left to us. She was very courteous, prompt and professional with her services. All the staff is well trained and well mannered and ensured a fitting memorial for our Mom. Sincerely, Cesar Lucero Ed Lucero Jeannette Lucero Larry Lucero

Where do I begin? We were charged twice for a plot. Then once a year we had to hire a caregiver to…read morebe with my mother so I could listen to a sales pitch. When we wanted a refund, it fell on deaf ears. I tried mail, phone, email, social media and still don't know the status on it. It's a big time waster. Do yourself a favor and look at other places.