Lesley the Locksmith is nothing short of awesome. We moved in to a home in Reno in February and have had her out twice now- once to rekey the property and then to fix the lock on our glass sliding door. Both times she was able to fix our issues in just under half an hour. She is utmost professional, absolutely friendly, and a true joy to have in the home. Lesley is definitely not what I imagined a locksmith would look like, excuse the preconceived notion... but this fabulous woman wears her tool belt like a damn pro!! With great workwomanship to match, she should absolutely be on everyone's speed dial for lock outs, rekeying, broken locks, installing deadbolts, really, anything you need. Her response time is impressive. She will take the time to educate and walk you through the problem/process/solution, if you are curious; as well as offer suggestions to increase your home's security, if you are looking for advice on locks or hardware. She accepts cards using a secure card reader on her phone, right then and there, so no need to grab a check book. The rates have been reasonable and the work excellent. Thank you, Leslie! It's been a pleasure having you work on our home. While I'm hoping the house remains secure, I feel reassured knowing we have someone to call anytime we run into an issue. I will continue to recommend you to family, friends, neighbors, and the good people of Reno every time I get the chance! Stay safe, stay healthy, & try to smile about something every day. Cheers from Connor, Michael, & Bode! read more

I came into Sparks on a business trip from California and on my way home after a long day of meetings, I did the next best thing I could do at that time. "I locked myself out of my truck" a perfect way to end a long days work and a great way to start my return trip home. As I called around for a locksmith to get pricing and ETA. All were $65 and over then I read a great review of Valley lock & Key on yelp so I decided to give them a call. When I called they were at the DMV but still picked up the phone treated me like they were not at the DMV. They gave me a solid ETA and showed up right on time. They had my truck unlocked and I was back on the road to California in less than 10 minutes and the price was less then the competition. Great service with a smile, Lesley treated me with respect and didn't make me feel like a fool stuck out on the road. I recommend Valley Lock & Key to anyone that needs a quick, reliable and less expensive Locksmith in the Sparks, Reno area. read more

Valley Lock & Key is a great company and a real life saver. I would highly recommend them for their prompt and professional demeanor and great customer service. When I tried to open the front door of my house today to go inside, it wouldn't budge at all. After trying everything I could think of I called Lesley at Valley Lock & Key. She listened attentively to my situation, and had me try a few things over the phone. When they didn't solve the problem, she said she would be right over, even though it was a Sunday afternoon. She arrived in 20 minutes, just as she said she would, quickly assessed the problem, and went to work. It turned to be a challenging case, but she was persistent and very knowledgeable in her approach and soon fixed the lock. Now it even works better than before it broke. I was very happy and relieved. I'm glad I called them - they have a really friendly and personal touch. Thanks Lesley! read more

We bought a beautiful 5th wheel RV 2 years ago and it came with two keys. For 2 years my husband has tried everywhere to get an extra key made-he tried all of the usual places-hardware stores, other locksmith services, even the manufacturer and RV supply stores and nobody could help us, in California and Nevada. The key is an odd size and nobody could help us. The owner of Valley Lock & Key is a client of the business I work for, and she came in one day and I told her of our dilemma. We had 2 brand new keys made and delivered to me by the next morning, and when I tried them, they fit perfectly in the lock. And the price was so reasonable, even though she came to me! I am so thankful to have a locksmith of my own now who can always help me in the future for any needs. Amazing customer service and we don't even need to leave our home or office-they come to us! read more

Great , Affordable Service!! I called Lesley in a panic after picking up an elderly neighbor from an extended stay at the hospital, only to find he didn't have his house keys with him. Lesley's promptness made my head spin! She was quick, skilled, friendly, affordable, and wonderful to work with! I'd called several other locksmiths , trying to get someone that wouldn't rob us blind, in addition to coming after hours, and I felt so lucky to have found Lesely at Valley Lock and Key!! I will use her for ALL my lock and key needs. Thank you Lesley!!! read more

Holy child Early Learning Center was so greatfull to have Lesley come right out and open the car door for one of our teachers! She was on her way to Urgent care with her 15 month old and locked the keys and the child in the car. Lesley responded quickly and had them out in under 2 minutes! Thank you you saved the day! This is by far the best locksmith we have in town not to mention dependable with great customer service! read more

Lesley made the trek to our somewhat rural house to re-key all of the locks. This was done under difficult winter driving conditions and at a time that worked with our schedule. She also did research to find the right hardware to install an upgraded combination deadbolt lock which looks and works great. Overall, we very much appreciated Lesley's attention to detail, expert service, and very competitive pricing. read more

Lesley from Valley Lock and Key was truly awesome when she re-keyed four locks on our daughter's new home. She was punctual, friendly, knowledgeable, and efficient. Additionally, she provided sound advice on the pros and cons of installing electronic door locks on the outer doors. She also provided links to more information to aid us in our research on electronic door locks. I would highly recommend her! read more

AMAZING!! I locked my keys in my car while out to dinner with my sister and my three-year-old daughter. Leslie from Valley key and lock was arrived in less than 15 minutes! This isn't the first time I've locked my keys in my car, but it was the first time using Valley key and lock, and I will never use another company again! She was so fast, courteous and professional! Thank you, thank you, thank you!!! read more

This business is the most honest and trustworthy key cut in town!!!! I call Valley key and Lock and what happens she is there within minutes! My favorite she is local! Keep your business local like I don't!!! Thank Lesley for all the free over the phone advise and all the business locks change and my house! I will never go back to another!!! read more

Valley Lock and Key is professional and FAST!!!!! Twice I've been in a bind with broken locks and Lesley was at my door the same day I called. She's efficient and got the job done very quickly. I will continue to use Valley Lock and Key for all my lock and key needs --- highly recommend them!! read more

Lesley was fantastic! She has helped my sister and I many times throughout the past two years! Just today I locked my keys out of my car and was going to be late for class so I called her and she came over and unlocked my car so I wasn't late. Very very helpful! :) super sweet lady too! read more

I own a motel in Kings Beach. Lesley has been a wonderful locksmith. She is always on time, very professional and her prices are reasonable. I would recommend her to anyone in need of locksmith services. She always goes the extra mile to make sure everything works smoothly. read more

I needed 5 locks rekeyed and 2 locks replaced quickly. The new locks were slightly different than the old ones and we had a last minute change to the locks we had to make. Lesley handled it all very efficiently and explained everything to us and all at a very fair price. read more