This is a great place to buy and consign items. I chose to…read moreconsign my unwanted items rather than doing a yard sale and it was so much easier. The staff is great and it's a great way to make a little extra money.

From the owner: We sell used goods on consignment for our consignor family!! Something for everyone! Come check us…read moreout. Clothes,furniture ect

This is a very small Goodwill location. Selection was okay. I did see several pairs of ski boots…read moreprobably due to the proximity of Wintergreen. I wouldn't say this is a must see location but if I am in the area I would stop again. I saw someone loading a beautiful wood table. Some of the prices were kin to the standard Goodwill pricing seen in Richmond but some things were higher. Kids pjs were also sold as two pieces at 2.99 a piece. The store was relatively clean but felt slightly dated.

no fitting rooms, no bathrooms, no price tags, no bags- you are expected to gather all of your…read morestuff, fumbling with your wallet or pay three bucks for a reusable bag- brand new things that they bought with the money YOU give that's supposed to be going to a good cause, instead you are rounding up for THEIR training program. It is no longer a Goodwill thrift store; it is a glorified department store.

All the reviews were correct! The people were great, chatty, funny & incredibly helpful. Beautiful…read morejewelry- antique, original, costume. They had it all in every price range. Also other small antiques. They buy coins , gold & silver . Their appraiser takes her time with each offering & then quotes a very fair price. I will absolutely be returning!

Walking into this shop is delightful in itself, as you enter you are immediately swept up by its…read morecharm and elegance. It was just minutes before closing and I was still given a gracious reception. I was a little embarrassed as I explained that I had brought a piece of costume jewelry that needed a repair in the chain, that it wasn't valuable except to me because a beloved friend had given it to me. The young woman that greeted me was reassuring and asked to see the necklace. She put it under her jeweler's light and magnifying glass and was able to repair it as I waited. If you have ever had a sentimental piece that you thought was ruined, and someone was able to repair it you will have an idea of the joy I felt when she handed the necklace back to me and I slipped it around my neck. This is what I know, from now on I will be stopping in at this lovely shop for any gifts I need. In this past year, I have made a personal commitment to avoid shopping online and instead I want to support local shop owners. They are the ones that invest in our community and I want to honor that. My reception and service that I experienced at "The Velvet Case" has increased my commitment to stop there first and I will be back often to celebrate birthdays, graduations, weddings, and new babies.

Absolutely recommend visiting Staunton Va. Goodwill. The…read moreentire staff are excellent to deal with and very helpful. A great culture among the staff and they provide a welcoming customer experience. A special recognition to some of the employees Hunter, Donald, William and Alaya, Jamie and Margie. They are extremely attentive to the customers while performing their duties keeping the shelves stocked, the check out lines moving and overall pleasant. Additionally, a call out to Hunter who is requested to support the store in a myriad of functions, and he takes it all on in stride and does an amazing job including making shopping enjoyable. Robert Robert

If you're looking for a thrift store, keep looking, turn around and go elsewhere. This is not that…read more This is an overpriced junk store.

Great shop with incredibly good prices. Friendly and helpful staff also! They are so sweet! They…read moreonly take cash though, so just keep that in mind. Or check, although probably most people these days don't write checks.

A tubular find right in the heart of Waynesboro. Nostalgia at it's best from 80s and 90s…read morecollectives and new stuff. The owners Amanda and Ray go above and beyond to be helpful and to ensure customer gets best deal!! They also a few arcade games for those of you who want okay a couple of games. I suggest to visit there every so often as they are always bringing in new cool things.

I love to come here but if I can't try clothes on in a clothing store, there's no sense in shopping…read morehere. I've shopped here for years and now found out they closed their dressing rooms and don't plan to open them back up. So disappointing

From the owner: Goodwill Industries of the Valleys is dedicated to helping individuals in Central, Southwest, and…read moreSouthside Virginia. Our vision to eliminate poverty is fueled by our mission of empowering individuals, strengthening families, and inspiring communities. Your donations and shopping allow Goodwill to provide skills training, job placement, and support services to people who need help overcoming their life's challenges.