The top of the $400 dresser I bought was covered with a runner and on top of the runner was a…read moreselection of several large lamps for sale and several Knick Knack/tchotchke items for sale. Although I looked over the dresser, opened the drawers, etc., I did not move all the lamps and many assorted knick knacks. I then paid for the dresser and made arrangements to pick it up the following day. When I returned to pick it up, there was a VERY LARGE split in the wood, ALL the way across the entire top of the dresser and way too wide to repair by any method. This major damage had been covered by the runner, the lamps and the knick knacks. So . . . Usually, normally, sellers will be transparent about damage, flaws, chips, cracks etc., and then it's up to the buyer to move forward with the purchase or not. Because the damage was so extensive, I did not think the dresser could be transported without breaking completely in two. Because the damage was hidden/concealed, I felt deceived. I pointed this out to the staff, who launched into their "no refunds" spiel before I could even finish my sentence. I was rather abruptly offered to the "opportunity" to leave the dresser (and my $400) behind if I no longer wanted it. Still, I extend Kudos to Twice Is Nice for serving seniors in need!! Thank you to the volunteers who offer their time. Thank you to the folks who donate. If an item is damaged, you don't have to attach flashing lights or a neon sign, but it's not "nice" to cover it up, then pile it high with multiple heavy items making the damage almost impossible to detect until too late to make an informed purchase decision.

Wonderful finds in excellent condition! I always spend too much, but come home with great things!…read more If you make it to Charlottesville, I highly recommend this place look out because Twice is Nice has two stores in the same general vicinity.

First time thrifting at any Salvation Army I can recall. This location is frequented by UVA…read morestudents since just off grounds. My daughter was searching for a desk chair. We found possible candidates with great prices, but ended up not purchasing. We did talk with friendly staff. The store was clean, but inventory seemed low. No surprise with UVA move-in. So a 3.5 seems appropriate and rounding down.

This location is really well maintained - the staff are always super nice and almost everything is…read morewell appointed and color coded so it's easy and enjoyable to look around. I have thrifted a lot of art from here, I've noticed that a lot gets donated from older estates and this has been a good place to pick up cool pieces. Clothing wise the selection is pretty large. It is now a pretty popular spot for UVA students so just keep that in mind - they tend to clean out a lot of good pieces so stuff moved quickly. Furniture is usually in really good condition but the prices are very high - much more than Facebook marketplace. I think they have caught on to a lot of people buying and flipping furniture so a lot of the stuff here is priced fairly high. Overall the store is well maintained the staff are good and the location is safe and clean. Recommend if you are looking to thrift shop in cville.

Very cool antique retro clothing store in the historic Mall district in Charlottesville VA…read more Reasonable prices and friendly staff. Worth a visit. They have other antique items to peruse but primarily clothing. Great vibe.

Always something new to find! I've seen clothing, jewelry, shoes, decor, furniture, dresses, men's…read moreclothing, and old records here! They are always taking in new items so you never know what you might find when you visit! The main thing I look for in a shop where it's a grab-bag is cleanliness, friendliness of employees, organization, and assortment! Low has it all! I purchased today a pain of Fillippo Totti jeans 1080s. (pictured) A cute retro 70's one-piece that's groovy for skating with shorts or pants over! (Pictured) And a pair of perfectly worn in size 8 Hi-tec hiking shoes from the 80's as well! (Pictured) The shoes there are phenomenal and they have plenty of unique 30s-60s shoes for dancing, outings, and outdoors! Go check them out! You might find your next favorite piece!

Somehow, time and again, they manage to screw up the most basic things. Staff is rude and…read moreincompetent at a level that's frankly difficult to believe if you haven't experienced it. Don't trust them with your safety or your time.

Red Cross Blood donation center in Albemarle Square:…read more Under former management, this was a great facility with good people and a good process. Under the Red Cross management, it has fallen apart. Unpleasant staff, poor online registration process, delays when coming in with an appointment. Donating blood should be an easy and efficient process and good overall experience for the donor, particularly when the Red Cross is selling that donated blood with good margins. There needs to be another option in Charlottesville.

On time, amazing speed, great communication, amazing people and incredible prices. They hauled out…read moreheavy, awkward items without any problems.

This company agreed to pick up goods for donation to a charity. Two Saturdays in a row, they missed…read more4 hour windows, completely wasting my time. the first week they never bothered to communicate directly, the next week. they kept moving their supposed arrival time forward each hour until it was outside of the four hour window they had agreed upon. This is completely unprofessional behavior, and a company best avoided.

I love a good second hand store. And that's what ReThreads is!…read moreI sometimes need to remind myself that places like this exist, because it's easy to think of buying your clothes new, but there's a great selection at ReThreads so next time I want to buy an outfit for an event or something, I'll check here first! Second hand is great on the wallet and the world! I was only going in to browse this time, as I had no immediate need for anything (in fact we're just about to move, so I'm trying to purge, not gain anything else) but I was tempted by a few things still! On top of secondhand clothing, shoes, and jewelry they also have a selection of local goods/crafts for sale including soaps, other toiletries and jewelry. Nice little shop, definitely worth a look-see.

Good selection of interesting, clean clothes. The staff are friendly and helpful. Wilder is…read moredefinitely on my list of places to visit periodically.