Don't bother - I found more help using Google & speaking to other people who are coping with health…read morechallenges like me. The receptionist was NO help and did not offer any help which is really uncharacteristic of how people act in this neck of the woods. I went to the Emergency room last Friday d/t experiencing signs of another small stroke and having complete numbness in forearms/hands before the episode...the hospital sent a referral for me to see a neurologist at this place - I will keep the name of doctor anonymous. The Emergency Room referral however was not enough to get an appointment because they are so clairvoyant - they can access your symptoms and out of state chart and decide you are not worth seeing w/o a referral from a Primary Care Doctor...and I will not be able to see PCD until December. Until then I will go pound sand, oh no, I won't do that, that really hurts. Thank you so much...for Nothing.

I really like the doctor I see there! Kudos to Dr. Nievera! Unfortunately, the office staff are…read moreincompetent and ~1/2 are blatently rude (attitudinal both on the phone and in person). Office staff have a cost me a tremendous amount of time; they don't do what there say they're going to do, don't do what the doctor tells him to do, so I have to makes tons of phone calls to get things taken care of that should have been taken care of by them. They have cost me time in seeing my doctor because they don't do what they are supposed to. (And when you are dealing with a medical matter, time is not something you want wasted.). The office manager (I think?) did step in once and fix things when the MA messed up, but given the number of times they have made life harder for me, that one time does not save the clinic. I'm shopping for a new doctor.

I feel compeled to add my experience at Inland Neursurgery and Spine - My doctor has been following…read moremy spinal issues for at least 15 years. During that time he treated me not only fairly but beautifully. The staff is wonderful. When I have called and spoken to the nurse and appointment person for the doctor seeking either an appointment or asking a question they've either picked up their line or called me back promptly. I have nothing but kind words for the doctors in this practice.

I have bone spurs, herniated discs and spinal tumors, and I guess this isn't bad enough for them to…read moretreat me. All they did was look at an MRI and decide .... NOPE she doesn't need to be seen by us. They don't care that I am in agony daily, and it took 3 yrs to get the MRI done thanks to Insurance. Now what am I supposed to do? Just live in agony?? Thanks IN&SA.... you guys do NOT rock!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

This practice does not return calls, saw Dr Rojas one time in December 2019 and she prescribed a…read moremedication to which I was experiencing side effects. Left voicemail after voicemail and never received a call back. Here's the kicker, I posted a 3 star google review back in February 2020 (after waiting a month for a return call) and this past Friday (May 1st, after many more voicemails in March and April) I received a certified letter saying that I "self discharged" from their practice as of the date of my google review. In short the office basically tells me that leaving negative reviews impacts their business and because of that review they considered me no longer a patient. The letter also states that they tried numerous times to call me back after I posted the review which is a blatant LIE. I am not the type of person who is going to leave a negative review just because and I'm certainly not the person who is going to dodge phone calls from a doctors office that I so desperately needed! The medication made me feel like garbage! I called numerous times and did NOT get ONE call back! Best part - they were able to get my review removed from google! So, if you wonder why they only have 6 or 7 reviews on google it's because they have the negative ones deleted! If you're looking for a Neurologist that cares about follow up and is great at follow through and communication, I highly do NOT recommend Spokane Neurology.

I've been seeing Dr. Rojas for a few years now and thanks to her I have my life back. My migraines…read morewere so horrible I was missing work and missing out on so much of my life. My kids and my family are so happy to have me back. I recommend her to everyone!

I wish I could give 0 stars to this establishment. Dr. G is flat out the worst doctor I've met in…read moremy life. I'm dealing with brain cancer and have a rare nerve condition in my face. My doctor referred me here to see if they could have a different outlook on the pain management. My first appointment we arrived early as requested by the staff. I filled out a few pieces of paper then waited an hour to see the doctor. Not reading any of the paperwork I filled he starts asking me questions I've already written for him. I see the doctor for less than 2 minutes, he hands me a cup to pee in and says "I'll see you in 3 weeks" My second appointment we arrive early, and again wait an hour to see the doctor. Dr. G enters the room and starts talking about headaches. I said, "I'm not here for headaches I'm here for facial pain." He starts talking about taking over my pain management from my PCP. I asked, "what are you going to do to help with the pain?" Dr. G suggests that we put a nerve blocker in my temple where the nerve comes out of our skull. It won't work because the trigeminal nerve was cut at my brain stem! Why is he offering an invasive procedure that wouldn't even work? Did this "qualified" doctor even read my extensive paperwork? I can tell he didn't read up on my case, even though it's my second visit. He wanted to take me off my anti seizure meds!!! Um, he's not a neurologist and shouldn't be trying to play as one. I got angry and explained a nerve blocker won't work because the nerve was cut at my brain stem. He gets up an proceeds to walk out. No care, no empathy, no compassion. Upon leaving I ask the staff if there is a more senior doctor, or one well equipped to take my case on. The staff explains he is the senior doc on staff. This is very sad and scary for those who need help and are in pain. And, have to deal with arrogant, pompous doctors. Do not waste your time or money here.

Yes, run or stumble as far away as possible. Dirty, dirty…read moreplace. Ridiculously rude front desk humans.

I have had four surgeries with NW Orthopedics: both hips, a shoulder and a knee, all total joint…read morereplacements. I've had three different doctors for them and each of them are top rate. Dr Lynch did my first hip, Dr McDonald did my shoulder and knee and Dr Reichard did my other hip. They are all amazing doctors.

My primary doctor initially wanted to send me to The Spine Team but I asked to go to NW Ortho…read morebecause my husband went there years before and had a generally good experience. I wish I would have followed the initial referral of my doctor, as NW Ortho has either gone way downhill or just don't have the staff to handle all their patients. I was suppose to go to a doctor, Timothy Powers. I never did meet Dr Powers, the the initial appointment I saw a PA. This was ok but he didn't really explain my x-rays or discuss anything else with me. However when I got the second notification for my appointment it was with another P.A. Still no doctor, not even an introduction. I called the office manager and let her know I'd like to discuss my condition with the doctor my appointment was made with (Timothy Powers). She basicallty told me, without any explanation or policy discussion, I was out of luck. So I went in and talked to the second PA who told me I probably had a pinched nerve and needed a MRI. Fine, I go get the MRI that detailed several spine changes, including several bulges and effacement of the cord at one level. When they called me to come back for the results, the appointment is still with the PA. To be clear: I have no issues with PAs, often preferring a PA to the doctor, ONCE CARE IS ESTABLISHED. Frankly, I am still wondering why over the timeframe of 6 weeks, I never saw one doctor. Does Medicare and the insurance still pay the "doctor rate"? It just seems like extremely poor patient service and care with no explanation from the office or the business, I won't be going back! By the way, total patient face time with both PAs was less than 8 minutes per visit.

Be extremely careful if you use this clinic. My wife who is suffering from M.S. Nerve pain, Byron…read moreHunter Tatsch who is the N.P. who examined my wife, called my wife a lyer for he did not believe my wife was in pain (Her pain is documented and her neurologist is fuming also after hearing what happened). He also took her completely off pain meds and said she needed to get onto a vitamin supplement. My wife and I were furious, complained to Ashley the office manager, supposely he was talked too by her. Overall, I filed a complaint with the Washington State Medical Commission against him.. From other sources, this is not the first time he has called patients lyers in the clinic. We left and headed to another clinic..

I have utilized this business for the past several years and they are wonderful. Very professional…read moreyet kind and compassionate. The doctor always listens to me and what I have to say. Highly recommend.

Top notch service, educated and experienced staff! Thank you for all the support. The appointment…read moremaking process was very simple and efficient, the staff takes care of all billing and discusses options and costs upfront. Highly recommend this provider.

Donna in the front office is very friendly and efficient and Savannah Warren, Doctor of Audiology…read morewill go out of her way to make sure fit and function are perfect!

I became a neurology patient today, and was impressed with everything about this…read morepractice,especially the neurologist, Scott Carlson M.D. They take efficiency to a new level, and Dr. Carlson is the most thorough and knowledgeable physician I have ever been treated by. The whole operation was first class. Another huge positive: If you pay the bill on the day of service, you get a 44% discount. Even for those with health insurance, if you have a big deductible, you are better off paying cash, getting the discount, and submitting the bills later to your insurance for reimbursement, if you meet the deductible. They have signs all over about how they are changing healthcare model. Usually I am skeptical of such claims. But in the case of Rockwood, if this is the future of heathcare....bring it on.

Avoid Rockwood Clinic at all costs. The clinic is not patient friendly at all. I incurred a huge…read morebill from them and entered into a payment agreement. After paying faithfully every month for over a year, I worked the balance down to $47.00. I missed one payment. They sent me a notice. I paid it immediately. The next week I got a notice from a collection agency. Rockwood will put you in collection over $47 and do so if you are one day late. They are very quick to turn things over to collection agencies. Rockwood Clinic is the worst.