I have dealt with these wonderful folks for more than 3 decades. Their attention to detail and…read morecustomer service is off the scale. Their prices are ridiculously low most of the time.

Do not trust this business. They will take longer than they promise. They will try to double the…read moreprice after it's already been quoted. They will make your items out of scrap foam that feels like a lumpy mess. Save yourself the heartache and frustration. Go somewhere else.

Great service and very knowledgeable to meet my needs. The sales representative was able to look…read moreback 8 years and provide me with exactly to paint and color required.

Awesome company, great working with local people in this local shop. I buy all my minky from them…read moreand if they don't have it they will order it for you.

Beautiful showroom and exceptional merchandise. We had a lovely experience with Erin, our sales…read moreconsultant. She took the time with us to find just the right products for our bathroom. She worked within our budget and gave us different options to choose from. We had to return one of the products a month later and she made that process seamless as well. Thank you Erin!

Will not stand behind warranty. We purchased a full set of kitchen appliances, the fridge stopped…read moreworking they just referred us to the manufacture who said there was no one in our area to do the work and they would get back to us in three days! Ferguson's is 23 miles away! Apparently Ferguson's sells appliances they can't service. The is Frigidaire top shelf products, now we are without a fridge for three days!

I am a first timer using Builders. Was recommended by the contractor we were using. In a world…read morewhere people mostly go to the other bigger stores for lumber and supplies I was a little skeptical myself to try somewhere new. At least at this location the staff there were super friendly. Kelly was super smart, friendly, and was able to give us a ton of options. The other younger gentleman who rang us up was also super friendly as well. Unlike the bigger box stores these guys will actually help. And also another plus is they deliver (a little extra). The delivery drivers were super friendly. For majority of home owners who don't have access to a long trailer this is beneficial. We will continue to use them as we remodel our home. Price point is excellent. The same supplies we needed at Home Depot were dollars more and when you're doing remodels every penny counts.

Heather in the frame department was awesome. She seller frame my moms picture. And helped us with…read moreHalloween decorations.

I find the employees are always willing to do their best to help. The store is well stocked with a…read morevariety of products and materials.

My husband and I recently purchased a King bed from Ashley, and we are officially lifelong fans of…read morethe brand! The quality is unmatched, and after sleeping on it, we can confidently say we will never buy a bed from anywhere else--Ashley has our loyalty. From start to finish, the entire experience was seamless, at the Idaho Falls location thanks to the incredible team. Devin, our salesman, was exceptionally patient and knowledgeable. He took the time to walk us through every detail, answering all our questions and ensuring we felt confident in our purchase. His professionalism and genuine care made a lasting impression. The warehouse team--Talon and Treyson--were equally impressive. They handled our new bed with so much care and precision while helping us load it up. It's clear they take pride in their work and prioritize customer satisfaction and product safety. And I can't say enough about Miranda in the back office. She isn't even part of the sales floor, yet she treated us with such warmth and hospitality. Her welcoming energy made us feel right at home and showed how much the team values every guest, no matter where they are in the store. This kind of customer service is rare and speaks volumes about the culture at this Ashley location. If you're considering shopping here--do it. You'll be taken care of from the moment you walk in to the moment you drive away. 1000/10 experience that absolutely deserves recognition!

Last year we bought a second home in Alpine Wyoming and bought quite a few pieces of furniture from…read morethe Ashley Idaho Falls store. The manager Devin Fuller helped me with my purchases which included a leather couch, two nightstands, a dresser, a king and queen mattress, an accent chair, and a few pieces of decor. The furniture delivery guys were awesome. They placed the furniture in our home exactly where we wanted and were careful not to damage our walls or door frame. And I was very happy with all the furniture I received. I know Ashley has lower-end furniture but if you want quality stuff, I recommend just reading the reviews online and asking for Devin's feedback. He will let you know what will last and what won't and is awesome to work with. In our primary home, we have a lot of Restoration Hardware and Pottery Barn, the Ashley furniture is almost the same quality.

Austin and the whole team are great! They worked with…read morescheduling delivery and pick up and provided service at 2 separate times for two different pieces at two different times without charging extra. Highly Recommend!!!!

Hensley and Mikayla were both so helpful today. They were a great place to find what we needed…read more Highly recommend!