On Friday night Feb 27th I walked in it must have been 7:00 Instead of saying I'm sorry we are…read moreclosed Andrew helped me with my shipping. He was very helpful and courteous.

From the owner: At Parcel & Printing Pros, we offer our expertise in services ranging from printing (from copies to…read morelarge format services), shipping (including USPS—Post Office, FedEx, UPS and DHL), packaging, Every Door Direct Mail, notary public, faxing, scanning, laminating, binding, and much more. Our team of knowledgeable professionals are dedicated to providing you with the highest quality of service and support

Place is great. Does it all with a friendly attitude. Walk in drop off get a thank you and a smile…read more Easy peasy.

Great place if your need stamps or package something to get sent out. It's great. Just keep in…read moremind. Single stamps are more money hear.

Don't have your TSA precheck done here. Horrible customer service by the woman with dark hair and…read moreglasses doing TSA precheck. Wouldn't even look at me or care to help me with information on finding an ID number? After 15 mins of standing there trying to find it she goes "I guess I can search by your name" My enrollment came right up. Unreal no one can do their job anymore.

Unbelievable customer service I just got from here today. And it comes from a manger too? Seriously…read moredon't know what kind of training they be receiving, or no training at all. It's easy to train an employee skills but definitely can't train an employee's attitude. When you're working on the floor, no way you are showing this type of customer service out. As a Relationship Manager, my employee will be out of the door already. So what exactly happened? I have been coming to this staple for color printing a number of times. Right off my head I can count at least 5-7x, for my kid's birthday to my wedding, which is last month, and was less than a month ago. Every time I'm here I don't have much issues and other staffs were pretty friendly and professional. I was always able to use their PrintMe service where I emailed them my file to be printed and I provide my own card stock or labels and they color print that for me. Always in and out within 5-10mins. Then today I was told by an older lady sales associate that there is an express fee if I want that printed right away and the turn around time is 1hr even with that express fee. What?! So I called my husband and see when he's here few wks ago happened to him, like was this always their policy. Both my husband and I have always been printing with no 1hr turn around time and no extra fees being told to us. So I explained that to the lady and ask to speak to the manager about when this started because my last visit was a month ago myself and less than a month ago for my husband. The manager, who was standing on the side talking to another person came over and start off with an attitude already. I told him that I was not told bout this express fee and turn around time. I even told him a month ago I even gave a good rating and review on one of his staff. He asked me who and I pull up the review. Then the manager said "Oh, I know him. I trained him. But he hasn't work here for 5 months now." That moment annoyed me. How are you the manager and lie to me! I told the manager right away that that is not true because I gave this review the day I was here and it was a month a ago only that I reviewed this Staple and that staff. The manager shut up right away and said "Why are you fighting over a few cents?" Excuse me? It's not about that few cents I am disappointed bout. It's your overall attitude and lie and the way you speak to a customer as a freaken manager too! As a Relationship Manger, I have dealt with many many customers because we work on the floor too, but NEVER you present this to any customers when you're representing a company. What a shame! The proper way he should have treated the situation is to hear the customer said, explain the company policy, and waive that this time, and welcome the customer to come back. So next time customer returns, he/she is already aware of this and won't be surprised. His way of behavior just brush the customers off and never want to return back. The manager then tell me I wont charge you the express fee this time, but next time I will and he semi throw the printed card stock paper back to my hands. How rude! I don't know what kind of manner is that. Apparently he wasn't trained at work and wasn't taught at home. Even my 5yo said to me "Mommy why is that boy so mean and not nice." Unbelievable!

terrible, second time occurrence. sent my brother a check in…read morea card delivered to Bensalem post office and he never received it until weeks later. I will deliver money to him next time. it was only going from bensalem, pa to bristol, pa it happened twice

We just moved to Bensalem from Langhorne and we never had any issues with usps until now....package…read moresays delivered and there's no package. I looked everywhere and it's no where to be found along with our mail.

I stopped in to get a passport photo…read more I was greeted so warmly. I loved meeting the two employees. A very kind gentleman and his dog Bailey. I'm ready pleased with my passport photos and the kind hearted service. I would definitely come back again!!

Great first experience here... the staff was helpful etc. What brought me here is the availability…read moreof a physical address to have my mail delivered to rather than just a post office box number...

These people are always so rude. They act like they don't want your business. They keep your back…read moreto you. They don't even acknowledge that you're there.

Bigger guy at the counter is a complete A-hole. Used to come here regularly to drop off packages…read morefor my small business, and was never given a problem as I packed my own parcel & provided my own labels. Never needed assistance until today, as the box that I came with wouldn't be large enough to fulfill all contents & required a shipping label. I came in with an already packed box, along with other items I was hoping to purchase a mailer for. My mom came with me, as I'd need help carrying items in the store. We had a few questions regarding the shipment, including insurance for the package.. We never got an answer to any of the questions, just a blank stare. Instead of giving me the mailer as requested, this man began cutting my box open, I assume, to put both packages together in a larger box. He didn't say a word, ask for permission to open it, or even let me know what he would be doing with it. My mom asked that he be careful while slicing through the tape to avoid damaging any of the contents inside. This man immediately began making condescending comments towards my mom, and asking "is this your package or hers?" in a strange tone, as if she didn't have a right to ask questions. He did end up grabbing a bigger box from the back and started loading everything inside. We wanted to be sure that all of the contents were included in the box, as I had a bunch of small stickers inside that would keep falling out. Not only that, but we wanted to be sure that the package was secure, as the "new" box had previously been taped and cut open. Some more comments to my mom: "are you an overbearing parent?" & "please do not touch the package," after my mom tried making sure the box was secure, and mocking her whenever she laughed uncomfortably. The last straw for this man, I guess, was when my mom reached for my package (that was sitting on the counter in front of us - not in his hands) in attempt to add more tape from a roll that we brought with us. He picked up the box to slam it on the counter, told her to take it, then told us to leave. I wish I could've given this place a good review as it was a convenient solution to fulfilling my orders, but realistically, this place doesn't care about you or your shipments. Staff is not friendly or helpful, and in my opinion, is only in business to make a quick profit. This place is a bit unorganized & very time consuming if you are looking for any kind of assistance, or planning on using them as a label and/or mailer provider. Only good as a dropoff location in my experience, and a lot easier to get the job done without actually speaking to the employees. They don't want to help you.

Patti, Kai, Ed are amazing, 10's 5 star, they are helpful, smart and go out of there way to make…read moreyou feel like family, amazing, i have a busy job that needs a laugh once in a while and they are there to provide it with a smile, give them a raise

Assistant manager took my order and during that time two or three other people came in. He did his…read morebest to multitask and took care of my order. It is a thankless job but he got everything done. There's a parking garage attached to the complex but it cost $13 and I was there for less than an hr.

Waiting on package, updates several days, several times a day with the same exact update for a…read moreweek. Usps website says vip has package and theyre waiting for vip to drop package off.

Very very rude and unfriendly people. No reply via emails and it's hard to reach them via phone…read more They ask you to manually avoid every single shipment that didn't ship, if you forget, no money back. They did this with few expensive shipments. They could easily get reimbursement from FedEx and every time we spoke to them, they said more time, it was like this around 3 months. Don't recommend them at all! Switched to other smarter solution and better people to do business with. Once we placed a chargeback against them, they closed our account, even with a balance.