These people are always so rude. They act like they don't want your business. They keep your back…read moreto you. They don't even acknowledge that you're there.

Bigger guy at the counter is a complete A-hole. Used to come here regularly to drop off packages…read morefor my small business, and was never given a problem as I packed my own parcel & provided my own labels. Never needed assistance until today, as the box that I came with wouldn't be large enough to fulfill all contents & required a shipping label. I came in with an already packed box, along with other items I was hoping to purchase a mailer for. My mom came with me, as I'd need help carrying items in the store. We had a few questions regarding the shipment, including insurance for the package.. We never got an answer to any of the questions, just a blank stare. Instead of giving me the mailer as requested, this man began cutting my box open, I assume, to put both packages together in a larger box. He didn't say a word, ask for permission to open it, or even let me know what he would be doing with it. My mom asked that he be careful while slicing through the tape to avoid damaging any of the contents inside. This man immediately began making condescending comments towards my mom, and asking "is this your package or hers?" in a strange tone, as if she didn't have a right to ask questions. He did end up grabbing a bigger box from the back and started loading everything inside. We wanted to be sure that all of the contents were included in the box, as I had a bunch of small stickers inside that would keep falling out. Not only that, but we wanted to be sure that the package was secure, as the "new" box had previously been taped and cut open. Some more comments to my mom: "are you an overbearing parent?" & "please do not touch the package," after my mom tried making sure the box was secure, and mocking her whenever she laughed uncomfortably. The last straw for this man, I guess, was when my mom reached for my package (that was sitting on the counter in front of us - not in his hands) in attempt to add more tape from a roll that we brought with us. He picked up the box to slam it on the counter, told her to take it, then told us to leave. I wish I could've given this place a good review as it was a convenient solution to fulfilling my orders, but realistically, this place doesn't care about you or your shipments. Staff is not friendly or helpful, and in my opinion, is only in business to make a quick profit. This place is a bit unorganized & very time consuming if you are looking for any kind of assistance, or planning on using them as a label and/or mailer provider. Only good as a dropoff location in my experience, and a lot easier to get the job done without actually speaking to the employees. They don't want to help you.

Do not ship from this Location!!!!…read more This is the second time I have dropped off a package and had it not be picked up from the store by UPS to start it's delivery journey. (last time it took 2 days to leave the store.) They have no clue why it didn't get picked up or even where it is. The tracking (11/3) just has it as received by the store before the posted "last pickup" time...it has disappeared into a black hole? been stolen? lost? Save yourself trouble and visit another location that has their act together. (11/5 update- my package finally shows it was picked up today & is on its way- glad they found it and it is moving along)

They are not transparent about expiration date on additional insurance. They bury details in the…read moreend of the contract, which they don't show you or tell you. They did not reimburse me even when I showed receipts for items. I had no idea there was an expiration date. Do not purchase additional insurance or better yet, don't trust their service. I will never go there again. They lost a loyal customer with their lack of transparency. Bad business practices and they know it.

I went into the store to return a package to QVC. I had not printed my shipping label at home and…read morewanted to see if they could help me. After the first person told me she couldn't help me at all the second person after I did find my shipping label online told me I would be charged two dollars to print out a shipping label. I have never been to a shipping store where they were less helpful or less accommodating. I will not be using this store again. If I could give this store 0 stars I would.

Depends on who's working that day. Walked in today at 6:20pm…read moreAnd the disheveled guy behind the counter said that he couldn't get to anyone else today. Keep in mind they close at 6:30pm and there was zero line. Not acceptable.

Never ever open on time You can sit in your car for up to 2…read morehours waiting for someone to show up! Just change the sign from 8:30 to whatever time you are going to open, instead of wasting others people's time! U can go to the UPS store on Lincoln highway in shopping center directly across from Lowe's! They open on time like the sign says 8:30

I have had no issues with this UPS store, they are always fast and courteous every single time I…read morecome in. I have had no issues. I primarily drop off all of my Amazon returns here and on occasion ship something. I actually like how chill and laid back the guys are, in fact. I find it refreshing. I have never encountered anyone lazy at this store either. I look forward to continuing to do business here.

Used for shipping; returns and gifts, as well as Notary service. Very fast and professional. Highly…read morerecommend.

From the owner: The UPS Store #7817 in Fairless Hills offers expert packing, shipping, printing, document…read morefinishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

We had a huge statue to pack and ship halfway across the country. They took two and a half hours to…read morepack it perfectly safely and created a boxing situation to get the job done. They were pleasant during the whole thing and so helpful!

I wanted to return a package back to Amazon. The product was inside the original box they told me…read moreto pack the box inside another box before they would take it. Needless to say I went to a different ups store they did take the item for a return to Amazon.

My go to drop for my Amazon returns. Everyone seems friendly and accommodating. Thank youread more

Very rude and ignorant employees and owner. Dropped off an Amazon package to return and was charged…read morefor the label to send back to Amazon. I send and receive 100 plus packages a week and never was charged at any other UPS store. When I questioned why there was a charge at this location and not the others I was met with a rude attitude and response from the employees and a lady who I assume is the owner. DO NOT RECOMMEND this UPS store location.

On Friday night Feb 27th I walked in it must have been 7:00 Instead of saying I'm sorry we are…read moreclosed Andrew helped me with my shipping. He was very helpful and courteous.

From the owner: At Parcel & Printing Pros, we offer our expertise in services ranging from printing (from copies to…read morelarge format services), shipping (including USPS—Post Office, FedEx, UPS and DHL), packaging, Every Door Direct Mail, notary public, faxing, scanning, laminating, binding, and much more. Our team of knowledgeable professionals are dedicated to providing you with the highest quality of service and support