I am a recipient of a spinal cord stimulator implanted by Dr. Goswami some six months ago. I would…read morehighly recommend this procedure for anybody suffering from sciatica. I was unable to stand for more than 40 seconds without pain at the left side of my body, severe enough to force me to sit down to get pain relief. Six months out from the procedure I am 100% without sciatica pain. I am 78 years old and golf three days a week thanks Dr. Goswami. There is no doubt in my mind he is the best at what he does and would recommend this procedure for anybody suffering from sciatica. Dr. Goswami!!

I had an appointment scheduled, but it was cancelled upon my arrival due to the office not having…read moremy updated insurance information on file. When I called to confirm my appointment, I proactively offered to provide my new insurance details, and I was instructed to bring the card with me. However, upon arrival, I was informed that a new referral was required despite being an established patient with a point-of-service plan. What was most concerning, however, was the unprofessional conduct I encountered from the front office staff. From the moment I walked in, I was met with rudeness and a lack of knowledge regarding insurance procedures, which further complicated an already frustrating situation. Unfortunately, the office manager was not able to assist me in resolving the issue, and her attitude mirrored the unhelpful and dismissive behavior of the front desk team. Dr. Goswami is an excellent provider, and I have always appreciated his care. However, based on my experience, I believe the front office staff and management need to be addressed to ensure that patients are treated with the courtesy and professionalism they deserve!

I left and tried other places, because I have been struggling with back and neck pain other places…read morehave just given up at least Dr Salazar keeps trying things. I recommend that you follow up with staff they often don't follow through

The service at this office is horrible. Seems their goal is to get you in for as many copay's as…read morepossible. I feel like cattle. The staff couldn't care less about you or your health. The physicians job is not to assist, it's obviously to placate you and move you out the door as quickly as possible. I had an epidural procedure there and the pain in both legs is now absolutely unbearable. I can stand for 5 minutes at best. Told the director who, again didn't care. Order another MRI sent me out the door. No anti-inflammatory, no help whatsoever. Just take my money and move me along. Horrible experience each time.

All Grossman wanted to do to improve my spinal stenosis was to give me shots in my back - which did…read morenothing, except give Grossman plenty of money from my Medicare. My right arm and hand never really improved. Go to Dr. Larsen at Sierra Pacific Orthopedic Center instead.

Dr. Grossman listens. That has been the toughest part of my journey in pain. I think the toughest…read morepart was learning to live without it, it had been so long. I appreciate his candidness & ability to ease my concerns, he even laughs at my terrible jokes (nervous habit).

The nurses and doctor provided an exceptional experience, making both my husband and me feel…read morecompletely at ease. Their friendly demeanor, laughter, and engaging conversation created such a positive atmosphere. The entire office ran smoothly, and it was clear the staff genuinely cared about each patient. Kudos to the team--and to the leadership that brought such a great group together!

I think the doctor is excellent but perhaps that's causing them to be too busy to communicate fully…read morewith patients and follow up with them

This is a strange review. Hear me out. I contacted SMA to do acupuncture for a surrogate who lived…read morein the area. I had a very pleasant experience working with them and coordinating payments with them so my surrogate can go to acupuncture. My surrogate was very happy with the services here. She told me that this was the first pregnancy out of 4 that she did acupuncture and this was her first pregnancy that she didn't have morning sickness and nausea!! I think it shows in the demeanor of our lovely child. She is a very calm and happy baby. I definitely think the pregnancy acupuncture has something to do with it! I highly recommend the pregnancy acupuncture services here!

Highest level of quality care=AWESOME RESULTS! Staff is prayers answered=so grateful! They accept…read morevaried insurance-yippie!

BEFORE I COULDN'T WALK 11 minutes without excruciating pain, since my procedure I'm pain free! If…read moreyou want pain relief without medication or surgery then you have to see him, he's the best! Thank you doctor for giving me my life back!!! Excellent results in pain relief, high quality provider.

I rarely leave reviews but this office and many others in fresno have let me down. I was sent to…read morepain management (this office) to get a referral for an MRI for my lower spine. They "sent out the referral" after my appointment. I waited over 3 months for the radiology place to receive it. That was due to this office's incompetence. I called weekly and was informed it was sent out when it was not. I had to come in person to grab the paper version and two days later it was received electronically... ironic. Then I was quoted over 1,000 dollars for an MRI with insurance for my lower back because it was sent out to a hospital instead of a radiology clinic. I decided not to go since I was moving and wanted to do it in the state I was moving to. I called a month later after moving and asked for that referral to be transferred to the state I am now living in and was told "you actually owe us money" and I said "well I called to ask if this question can be answered and if this can be done" and they said "no, we cannot do that." They are money hungry and unwilling to help when I know that could've been done. Definitely do not recommend.

Dr o is not only a caring dr but he is completely honest and reliable I used to be able to see him…read morewith my back injury and he did my epidural injections and pain mgmt and he was very good

The doctor seems like he's awesome. The problem is Sharon. A few of the men have had good…read moreexperiences with her, so maybe she has a problem with women? She has come across harsh, uncaring, and cruel unnecessarily. Instead of being kind and empathetic to those suffering in chronic pain, she was brash unforgiving And unwilling to adapt. She is literally the obstacle to my life being better and less painful, but ego and selfishness shined above it all. I am so sad and disappointed by how cool Health Care professional has been. So I don't know how some people have had good experiences with her unless she was having a bad day and did not know how to apologize. Or maybe she's Picky about who she's kind to? I don't know. I just know is that I'm sad and in pain because of her.

If I could give zero Stars I would, I've been trying to make an appointment with this place for the…read morepast 2 weeks and they don't answer their phone and they don't return your phone calls. Horrible!

I have been seeing her for about five weeks and can't believe what she has done for me. Her…read moreknowledge and skills are second to none.

I have seen Dr. Kenfack for a total of 12 sessions now and I'm so happy to have found her. She…read moretruly cares for the well-being of her patients. She takes her time, listens to your concerns, and answers all of your questions. The office is clean and rooms, although basic, are comfortable. Her assistant Mrs. Mendoza is just as caring & friendly, which is important. Don't know about you but I like a medical office to feel like family and they do. Bathrooms are always clean. The doors from the waiting room to the treatment rooms are always locked so I feel safe getting treatment since in a vulnerable state during treatment. They are accommodating if traveling from out of town. I also love the fact that she works at the VA Hospital a couple times a week, helping Veterans feel better!! If you are in pain or chronic pain, I highly recommend acupuncture from Dr. Kenfack! I hate needles. I squirm getting blood drawn but I wish I would've tried this sooner. It is relaxing (after a few sessions), she puts me to sleep every time, and my back pain is better because of it. Included in her treatment is some manual massage therapy which combined with needle therapy is an ultimate combination of relief. This is a treatment that you have to continue if a chronic pain patient which I am and I hope I'm able to have more sessions approved ... my hope is one day I'll be able to go longer between sessions and hopefully end pain medications. Right now twice a week is needed. Take care of yourself & get relief. Thank you Universal Medical & Acupuncture !