After bad experiences from long wait times to setting an appt for a 3 part procedure which they…read morescrewed up and were not ready for in the Kearny Mesa Office, I finally got the final procedure set in the Rancho Bernardo office, I did the 5 day prep for the minor surgery, showed up, was prepped with an IV ready for the procedure and the doctor had to leave with no one to take his place, A TOTAL waste of my time. I would find someone else as I have had nothing but problems with the California Pain Consultants!!

I had an appointment scheduled, but it was cancelled upon my arrival due to the office not having…read moremy updated insurance information on file. When I called to confirm my appointment, I proactively offered to provide my new insurance details, and I was instructed to bring the card with me. However, upon arrival, I was informed that a new referral was required despite being an established patient with a point-of-service plan. What was most concerning, however, was the unprofessional conduct I encountered from the front office staff. From the moment I walked in, I was met with rudeness and a lack of knowledge regarding insurance procedures, which further complicated an already frustrating situation. Unfortunately, the office manager was not able to assist me in resolving the issue, and her attitude mirrored the unhelpful and dismissive behavior of the front desk team. Dr. Goswami is an excellent provider, and I have always appreciated his care. However, based on my experience, I believe the front office staff and management need to be addressed to ensure that patients are treated with the courtesy and professionalism they deserve!

I left and tried other places, because I have been struggling with back and neck pain other places…read morehave just given up at least Dr Salazar keeps trying things. I recommend that you follow up with staff they often don't follow through

The service at this office is horrible. Seems their goal is to get you in for as many copay's as…read morepossible. I feel like cattle. The staff couldn't care less about you or your health. The physicians job is not to assist, it's obviously to placate you and move you out the door as quickly as possible. I had an epidural procedure there and the pain in both legs is now absolutely unbearable. I can stand for 5 minutes at best. Told the director who, again didn't care. Order another MRI sent me out the door. No anti-inflammatory, no help whatsoever. Just take my money and move me along. Horrible experience each time.

All Grossman wanted to do to improve my spinal stenosis was to give me shots in my back - which did…read morenothing, except give Grossman plenty of money from my Medicare. My right arm and hand never really improved. Go to Dr. Larsen at Sierra Pacific Orthopedic Center instead.

Dr. Grossman listens. That has been the toughest part of my journey in pain. I think the toughest…read morepart was learning to live without it, it had been so long. I appreciate his candidness & ability to ease my concerns, he even laughs at my terrible jokes (nervous habit).

Review for Dr. Amierh. Recently received a pain injection, (2/03/23) During the injection I felt…read moresome pressure, which would be a normal feeling. As soon as the procedure was done, (right side abdomen area) there was an immediate reaction. I believe the needle went all the way through my mucsle. This caused my side to swell up to half the size of a small football! I walked out of the office only to realize this is not normal. Went back in to ask what is going on, what happened. What happened next was appalling! I suggested that he may have missed, and he told me I have gas! Then instead of having me sit and watch it for a while, I was told if it gets worse go to emergency! The fear alone that he may have punctured something was so intense for me. Bottom line.....They sent me on my way to end up in ER.

Well I want to say that the staff here are the best and care about you and go over and beyond to…read morehelp you. How ever the Manager there is the not the same. She doesn't follow thru with requests. Doesn't seem to care. Getting tired of calling and calling with no answers. I think she is in the wrong business!

This is a strange review. Hear me out. I contacted SMA to do acupuncture for a surrogate who lived…read morein the area. I had a very pleasant experience working with them and coordinating payments with them so my surrogate can go to acupuncture. My surrogate was very happy with the services here. She told me that this was the first pregnancy out of 4 that she did acupuncture and this was her first pregnancy that she didn't have morning sickness and nausea!! I think it shows in the demeanor of our lovely child. She is a very calm and happy baby. I definitely think the pregnancy acupuncture has something to do with it! I highly recommend the pregnancy acupuncture services here!

Highest level of quality care=AWESOME RESULTS! Staff is prayers answered=so grateful! They accept…read morevaried insurance-yippie!

BEFORE I COULDN'T WALK 11 minutes without excruciating pain, since my procedure I'm pain free! If…read moreyou want pain relief without medication or surgery then you have to see him, he's the best! Thank you doctor for giving me my life back!!! Excellent results in pain relief, high quality provider.

Dr. Goswami and the folks at the surgery center are so wonderful. Very kind, respectful and…read moregenuine. They follow up to check on you after a procedure and are very helpful. I had a minor back procedure and I'm hopeful it helps my pain... I highly recommended him for pain management needs

I'm there due to my back hurting again. I had surgery back in 17. It held for a bit but now I'm…read morelooking for someone to help. Sharon's in the office is truly wonderful. Treats people with respect, I have never been to another doctor's office close to how good they treat and care about their patients. Dr is over all the most caring and genuine doctor I've ever had a pleasure of having. He listen to you. Which is hard to find. He takes his time with you, he will go over many plans and see what you and himself think the best for your course of actions. I trust the doctor 100% first time ever in 14 years of pain. Last thing the front desk especially Sharon help me before I was her patient. She stayed in the phone not trying to get my business. But because she wanted to help. After understanding her and how they operate it was an easy decision to come here. I would recommend anyone seeking to have some pain relief. He's been through it himself so he understands and doesn't judge you. Michael Dupree

The doctor seems like he's awesome. The problem is Sharon. A few of the men have had good…read moreexperiences with her, so maybe she has a problem with women? She has come across harsh, uncaring, and cruel unnecessarily. Instead of being kind and empathetic to those suffering in chronic pain, she was brash unforgiving And unwilling to adapt. She is literally the obstacle to my life being better and less painful, but ego and selfishness shined above it all. I am so sad and disappointed by how cool Health Care professional has been. So I don't know how some people have had good experiences with her unless she was having a bad day and did not know how to apologize. Or maybe she's Picky about who she's kind to? I don't know. I just know is that I'm sad and in pain because of her.

If I could give zero Stars I would, I've been trying to make an appointment with this place for the…read morepast 2 weeks and they don't answer their phone and they don't return your phone calls. Horrible!

I have seen Dr. Kenfack for a total of 12 sessions now and I'm so happy to have found her. She…read moretruly cares for the well-being of her patients. She takes her time, listens to your concerns, and answers all of your questions. The office is clean and rooms, although basic, are comfortable. Her assistant Mrs. Mendoza is just as caring & friendly, which is important. Don't know about you but I like a medical office to feel like family and they do. Bathrooms are always clean. The doors from the waiting room to the treatment rooms are always locked so I feel safe getting treatment since in a vulnerable state during treatment. They are accommodating if traveling from out of town. I also love the fact that she works at the VA Hospital a couple times a week, helping Veterans feel better!! If you are in pain or chronic pain, I highly recommend acupuncture from Dr. Kenfack! I hate needles. I squirm getting blood drawn but I wish I would've tried this sooner. It is relaxing (after a few sessions), she puts me to sleep every time, and my back pain is better because of it. Included in her treatment is some manual massage therapy which combined with needle therapy is an ultimate combination of relief. This is a treatment that you have to continue if a chronic pain patient which I am and I hope I'm able to have more sessions approved ... my hope is one day I'll be able to go longer between sessions and hopefully end pain medications. Right now twice a week is needed. Take care of yourself & get relief. Thank you Universal Medical & Acupuncture !

This office is in my BC/BS PPO network so I called for an appointment for the following day and was…read moreasked for the information on my insurance card so they could verify. When I showed up for my appointment, after twenty minutes I was told I'm not in the system and they couldn't take me. When I asked why they hadn't contacted me earlier, I was told "We couldn't get ahold of you." Huh? I have an iPhone- no voicemail was ever left. Note that I work for a major national corporation and have never, ever had a problem with my Blue Cross policy in 25 years. This place is quite incompetent and I would say the cancelled appointment is probably for the best. I'd suggest finding a better acupuncture office.