We were one of the houses with huge trees taken down by the storm. I put in a request with several…read moredifferent companies and they got back right away. They had an estimate to me in less than 24 hours and got started the next day. They cleaned up everything, including what was left of my shed and the pool and hauled it all away in less than 3 days. Outstanding customer service, super professional and knowledgeable. Prices were extremely reasonable and I have no doubt we will use them in the future.

Job well done. Wanted my old raised garden bed out and a new one installed! Carter and Matt did a…read moregreat job removing and created a whole new look in my yard! Love the final look. Cleaned up and left everything looking complete and all done in 2 days! I would recommend them for your job. In fact, Carter is already giving us a quote on our next job!

Steve did an excellent job diagnosing and changing out my toilet. He was very accommodating.read more

Mike and his crew did an excellent job on our home project. They were very attentive to our needs…read morewhen needing to turn off our water for extended periods of time. They were easy to deal with. The sewer removal and replacement final project looks great. They were professional, on time and actually got the project completed a day early. I will recommend them and be using their services in the future.

The young man who came gave me an estimate to replace rhe insides of my tiolet or replace it with a…read morenew one. His prices were half what the previous Company had given me. he came the next day and quickly, snd very neatly, took care of my problem and left nothing for me to have to deal with.

I was looking for a plumber to fix an actively leaking sink. It was leaking into the cabinet upon…read morewhich the sink sits. I chose to contact Express Services for it's 40 minute guarantee response, and it's willingness to handle off hour work. The issue is that the "office" was closed around 3:30pm. Surprising. I left a detailed message and have not received a reply as of 18 hours later. I called twice and noticed that while they were not "open", they prominently advised callers of an "emergency" number where presumably you pay emergency service pricing. In short they did not respond to my call so I got no service. I don't have good feelings about this place.

This company is great to work with. Honest, hardworking, communicative, and was successful on our…read moreproject. Our project was a myriad of things around the yard: rockscape around some beds, pull out some unweildy bushes and plant new ones, and a new rain garden. The project got done on time. The owner, Mike was at our property to scope out the project, and gave us some advice on what to plant, and why. It was helpful having someone who knows something about plants (and what will work here in St. Louis). His team arrived without any drama. The only thing was their truck accidentally, drove over a portion of our grass (our driveway near the street is pretty narrow, along with the road itself, making turning tough for bigger trucks). I hadn't noticed it at all. Mike gave me a call, showed me what happened, offered to do some light grading to fix the indent and plant new grass. All done proactively. I can't tell you how many people just hope you don't notice stuff. Not Basile this time. Thank you. I was waiting for springtime to see how the grass was taking - it's looking great! 5 star experience.

I was shopping for residential irrigation and of the three companies I called, this one stood out…read morebecause Mike, the owner, gave me an estimate promptly and returned my calls. I had to remind the other companies that I was waiting for their estimates. Mike asked me pertinent questions over the phone and with that information, he was able to give me a detailed estimate. I just wanted my front yard irrigated, but I had gardens already in place and requested part of the trenching be hand-dug. This was no problem. The plumbers that did the initial work were efficient and professional. Their work was very neatly done. The two guys who came to install the piping were definitely rougher around the edges. I specifically asked them to set aside any plants or bulbs that they uncover during their digging, so I could replant later. They said they didn't find anything, ridiculous because my garden beds are stuffed full of bulbs and they even dug right under plant labels I had. That's a big deal to me, because I put a lot of time and effort into my garden. Also, I wish they would have asked my input as one sprinkler head seems too close to my deck, especially since my deck is being rebuilt. This coming Spring will show where the damage was done. After a power outage, my controller wasn't working and they replaced it quickly. All in all, I love the irrigation system but would have liked a bit more attention paid to the little details.

They've been to our rental property several times in the past few years. It's an old house that…read morehasn't had professional services in many years. My dad always fixed everything himself. This company has been amazing. They are professional and on time. They are reasonably priced and do not try and do unnecessary work. The stack in basement was splitting and they were able to saw off the damaged section and replace it with PVC pipe. It looks great and it took no time at all. I highly recommend for any of your plumbing needs.

They replaced a toilet in a basement bathroom. The work was done in a timely manor and the job area…read morecleaned up. They also fixed some small items that had been needing attention. Through NO FAULT of the installation a locking washer slipped off a valve causing the toilet to run. I called Laughlin and the installer returned to correct the problem.