Dignity health Northridge the doctor Haik Chatalyan is the best He take care of my health I'm happy…read moreto have him. I recommend him is the best

Katy- (ER nurse)was very attentive and kept me informed during my husband time in ER…read more Carlo, Noel, Amy, Rachel, Sarah, Pavan, Leslie- (nurses) ( cna's) Martha, Winston and Anjanette ( RT) - during my husband stay as he recovered from shortness of breath,.hypoxia and as he waited for his placement at a long-term care facility his care team in the Farr tower was great and very skilled at what they do. They were able to answer my questions and if there were barriers they were able to addressed it. My husband also had a team of doctors Dr. Ebneshahidi, Dr. Bakhtary, and Dr. Atabaki.

Wow! This has been the best experience I've ever had at a hospital.From the fun lady in admission,…read morethe surgery team, the transport team Marcy & Jaylin were so careful getting me to my room, all while being very friendly the whole way. Then I got put in a room on the top floor and was assigned some amazing nurses who have spoiled the heck out of me since I got here!! Sarah is the first nurse I met. She has been so incredibly attentive and sweet to me the last whole stay. She's really gone above and beyond to ensure my comfort and make sure I got everything I needed, and always with a very sweet disposition and smile! The other nurses and respiratory therapist have been wonderful also Delma and Kavi then Baljit and Elma the next day. Everybody is kind and considerate here. They really go the extra mile to ensure you are truly OK before they leave you. When Jeremy Zak walked around in the morning the next day, I was so impressed that the CEO was walking around making sure everybody was OK. That blew my mind. Every person I've encountered here has gone above and beyond and Ben super sweet and kind and I told them that they really live up to their companies's motto "hello human kindness"! I made sure I told Jeremy about his excellent staff, and I told Rogina Nencey the nursing Director about how well I got taken care of in detail! I highly recommend this hospital for any procedure, it is top-notch and worth more than five stars, but I'll put five stars because that's all I can! Thank you guys for spoiling me rotten & such a wonderful experience.

I absolutely understand why a hospital may have such low ratings. I can only imagine how many…read moreangry, upset, impatient, anxious reviews are under this hospital. I mean .. truth be told the length of time you are still waiting to be seen.. you start seething even if you came in with the most positive , upbeat attitude. I had to take my little one to the ER with a pediatrics ward. So here we are. I despise having to pay for parking at any hospital . Expect here to be no different, I could see all the heads moving around inside the ER when I pulled into the parking lot around 115pm. I checked in to the ER 1:30pm. Every single staff person in this ER from security on. So so nice! They are the only bright light in this situation. I sat for 6 hours just for my son to be seen for stomach issues. Had the ultra sound and blood work done quick. But for him to get a room and be given an IV.. just to make sure he's hydrated. Had me vexed! From 130p - 630p and still no room. I've watched everyone come and go and even had an old man (67) hit on me for about 2 hours straight just jaw jacking my ears off. I had to be out advocate and make the decision we weren't waiting another 6 hours for fluids. Again, staff is so so good. They weren't even mad at me for starting to push to leave. This place is insanely busy. Idk if the resolve is to hav more facilities available in other locations as to not overcrowd this one. But something has to happen, patients shouldn't sit a whole work shift when they are in the ER.

We have been long time patients of the office. Switched to Dr Leon after my mom had a hospital…read morestay. It's been 2 weeks and we have never been called with blood test results, I called to see about getting a handicapped sign and was told why didn't we ask someone when she was in the hospital for it, and to ask someone else at one of the specialist office to do it. Supposedly this is the primary care. Terrible service, Dr Leon and staff do not care about patients, it's a shame Dr gagneja left and service has gone downhill. Front desk needs better training as well, rude and cold would rather pawn work off then do it.

We had our First appointment with our new primary care Dr Ritoo Gagneja My wife and I we very…read moresatisfied with the office Team everyone was nice, Dr G impressed us we had an amazing experience she cared and listened to our concerns and Help us with solutions. Happy that we found her to continue our care in the future

THE ONCOLOGY INSTITUTE OF HOPE AND INNOVATION is a very misleading name: they crushed every bit of…read morehope I had and they couldn't innovate well enough to determine whether or not I was their actual patient. At 8:30 AM the office officially opened and I was already caller number 26. I made two calls over two days, both with 20-minute+ on hold times -- after which I had to hang up to return to work -- and one 45 minute hold time on the third day that ended in someone answering the phone to tell me the schedulers had gone to lunch. Call back later. He was unmoved by my outrage. A friend noticed that the institute's website had a link for setting up appointments. I followed the directions, uploaded my insurance card, downloaded the app, and was given a confirmation including a date, a time, an oncologist's name (Dr. Bala Ganesh Gopurala) and even his photograph with APPOINTMENT BOOKED! in bold capital letters. A week later, I arrived for my appointment and was told (by a very indifferent receptionist who barely looked up from her computer) that I was not in the system. No appointment. Nothing. Dr. Gopurala had been at their Riverside office for months, she said. My name, my phone number, and my request for an appointment were logged into the system from my text request only, but when I asked why no one had contacted me after a week, she shrugged her shoulders. That's not an exaggeration -- she shrugged! Finally, the fuss we raised brought a compassionate doctor to the waiting room and she agreed to see me. She got the ball rolling by calling the breast cancer surgeon and reassured me that the website, the app download, and the IT department were not up to par. Ya think? After that, everything seemed to fall into place... until the institute called a couple of weeks later to say they needed to reschedule my appointment. I asked, "What appointment?" They had sent neither an email nor a text, and had not broached the subject of a follow up appointment at that point. I agreed to the reschedule, but once again I never received one email, text, nor voicemail confirmation for it. Near the end of December, City of Hope contacted me to ask why they had not been sent a referral for the radiation treatments that the oncologist had recommended. I gave the scheduler the institute's proper name, address, and the name of the oncologist who'd taken pity on me that day. City of Hope called right back to inform me that the Oncology Institute of Hope and Innovation said I was not in their system! I immediately called my primary care physician and requested another oncology referral. On January 9, 2026, OIHI called again to confirm my January 12 appointment. Fascinating! An appointment with a clinic that has twice insisted I was not in their system? I told them to delete me. I was moving on. I understand that there are a lot of people in Los Angeles. I understand that clinics are understaffed and overworked. I understand that I am NOT the only person with cancer in the San Fernando Valley community. But a modicum of professional demeanor, efficiency and competency is the least any patient deserves. The very least one can ask is for a website that has up-to-date doctors and staff on its scheduling app and an IT department that checks its website for accuracy; that assures that there's a direct connection to the scheduling department. The very least one deserves is a return call within 24 to 48 business hours. The very least one deserves is an iota of compassion from the people who schedule the appointments. After a cancer diagnosis, you are already panicked. Often terrified. One cannot help but feel that every single minute is of the essence. All this to say that if you are referred to the Oncology Institute of Hope and Innovation, BEWARE. Their behavior seems to indicate that they HOPE you'll catch on that your diagnosis is not their problem. Perhaps your poor man's health insurance makes them INNOVATE ways to get you to give up and go away. Or perhaps they simply don't give a crap -- I don't know which, but enter at your own risk. Becoming a patient at their clinic is nothing short of a crapshoot. And you might end up losing your dice.

There is false information for cancer patients who are undergoing treatment. The website states the…read morefollowing "Parking Information Our Northridge clinic location is near the Northridge Hospital Medical Center (NHMC), so you can easily navigate to our facility. You and your support system can park in our free parking lot and expect personalized, empathetic care from the moment you enter our center." Cancer patients undergoing treatment are expected to pay for parking, the website states FREE PARKING and that is not the case. The oncology institute needs to validate for patients who receive treatment at this location.

My husband needed to go to Urgent Care a few days ago. Below are his comments…read more Doctor Gluzman did a remarkable job in examining, testing, diagnosing, and giving medication for my problem, all on the same visit! He explained my potentially significant problem and what should be done to improve that. Thank you, Dr. Gluzman for your professionalism, expertise, and very caring attitude to an extent I had not seen before in other physicians.

Had an awful experience at this urgent care, and the main issue was the front desk staff. The…read morereceptionists. Yes receptionists! Shouldn't even call themselves nurses were completely unprofessional--sitting around gossiping, talking to each other, and clearly giving attention only to their preferred clients instead of doing their jobs. It felt like nothing was getting done. I was also shocked that no basic vitals were taken by them. The doctor ended up doing everything, which just shows how disengaged the staff was. On top of that, one receptionist was extremely rude and kept calling me "hun". That is not appropriate and came off as condescending and disrespectful. How about focusing on your job instead of being dismissive and unprofessional? Overall, this place lacks professionalism, respect, and basic patient care.

The emergency room experience was interesting. Not bad. Not amazing. More like "we're renovating…read moreand everyone is doing their best with the group project." The place looks like it's getting a facelift, so I'll give them that. Fresh walls may be coming. New energy may be loading. But right now the organization still feels like it's buffering. The doctor was cool. That helped a lot. Calm energy. Normal conversation. Didn't make the visit feel heavier than it already was. In an emergency room, that matters because nobody pulls up there for fun. Nobody is saying, "Let's see what the ER is doing tonight." You want people who can make a stressful situation feel a little less chaotic. The security setup was the confusing part. You can walk in with the patient without being registered as a guest, but once you step out, now it's a whole process. Badge. Registration. Security check. Side quest unlocked. Why not just do that at the beginning? It felt like airport TSA designed a scavenger hunt inside a hospital. Some of the machines weren't working when we got there, so getting vitals checked took a while. That was weird. It's an emergency room. The machines should be awake before we are. A hospital with machines not working is like Starbucks saying the coffee machine is down. Technically possible. Emotionally unacceptable. The receptionist was definitely having a day. I get it. We all have those. But at a hospital front desk, the vibe matters. People are stressed. Worried. Confused. Already thinking WebMD gave them three hours to live. A little warmth would go a long way. You don't need Disney cast member energy. Just maybe less "you interrupted my villain origin story." The atmosphere felt like a hospital mid-glow-up. Construction energy. Moving parts. A few systems that need tightening. Not terrible. Just noticeably not smooth. Overall, the experience was still good because the doctor and staff helped keep things steady. But the ER flow could use better organization, working equipment, and a front desk vibe that says "we got you" instead of "why are you bleeding near my paperwork?" it's giving... Grey's Anatomy if the hospital admin team had one group chat and nobody checked it.

We hadn't been to this hospital and were a little concerned, given some of the reviews that we saw…read more We really needed a doctor, though, so we took a chance and went. Our experience, almost from start to finish, was amazing! We went to the ER and were taken in almost immediately. Testing and diagnosis happened rapidly, and my wife was treated quickly. We have been to ERs where we thought "is anyone paying attention?" It was not like that at all. The nurses were friendly, professional, and attentive. Most impressive of all was our doctor, Dr. Cynthia Pfieffer, whose genuine compassion and warm demeanor has us both considering establishing this hospital as our primary care facility.

There are no words to describe how happy I am with this place. I took my father to two other…read morevascular surgeons in the valley and we left both shaking our heads. This is the only place where we felt like we were treated like people and not cattle. My father previously had a procedure at at another place and got botched and had tons of pain after. After several other opinions, we felt the most comfortable here. The customer service is amazing and nothing I have previously seen at a medical office. Anna, the manager, kept in constant contact with us and guided us through every step of the way. My father underwent two procedures and is now pain free and has warm legs and feet and can walk. I am so grateful to Vascular Intervention Specialists and their talented doctors. Thank you so much and I wish you continued success.

For two years, I had constant pain in my right leg and sometimes could not walk. I went to a lot…read moreof appointments, at different places, but a few months ago, I went to the VIP office in Reseda. In this office I got two angiograms, and during my second angiogram, three stents were installed in my artery. All the procedures went very well, and I had less pain and inconvenience then I expected. Dr. Amin is a top-notch professional, and I am most grateful for all his and his team's fine work. All the staff was incredible, especially the manager Anna. She personally takes care of all their patients. I highly recommend Dr. Amin and all the staff in this office. Now I can walk without pain again!

These nurses, staff, and doctors have it down here. They all are super efficien & busy and yet…read morestill have empathy for their patients. From Jonathan who greets you, to Rosie who does vitals, to nurses (I usually get Elaine) who administer drugs... they are all super nice. Not a place you 'want' to be, but if you have to, not a bad place to get your infusion done.

Mi bebé nació aquí un 3 de septiembre del 2025 y fue una experiencia muy buena. Estoy muy…read moreagradecida con la asistencia que me dieron a mi y mi bebé

A great doctor with a nice easy going manner , great knowledge and alludes confidence that is a…read moregreat asset to have in a doctor. I felt perfectly comfortable and at ease in my trust with Doctor Daniel. thank You Doctor for making a very uncomfortable procedure a nice and easy experience. Vince P.

Dr. Eshaghian has one of the best bedside manners I've encountered from people in the medical…read moreprofession. Plus, he is quite knowledgeable about gastroenterology. Win, win. He recently did my colonoscopy, which was my third. By far the easiest process to date, save one issue I describe below. The prep was so easy this time; Dr. Eshaghian gave me the option to do a pill based cleanse 12 hours before my procedure, and it was a game changer. And according to the doctor, the results were perfect, which was not always the case with the old "drink three gallons of this horrible tasting stuff and spend the next 36 hours on the toilet" approach. The procedure only took 20 minutes and he was bedside to give me his impressions the moment I woke up. The anesthesiologist he works with is terrific, as well. All in all, a great experience save the issue below. So I highly recommend him. There is one thing to note, however. He has contracted with Valley Endoscopy Center as the place where he does his procedures. They are quite awful. Scheduling was a cluster of confusion between the Center and the doctor's office; I got different messages each time I spoke to each and it created a bit of an issue with arranging for the timing of my before- and after-care. Plus, when I arrived for the procedure (once the time was finally solidified), there were a bunch of people sitting on the floor in the hallway because the waiting room did not have enough chairs for the number of people having procedures done. And then I went in an hour behind schedule because the Center was short-staffed with nurses (which I understand is a universal problem, so I can give a pass on this one). But the doctor is a win as mentioned above, so I was willing to put up with these issues. I do hope he upgrades the Center he uses, though.

My brother spent 44 days in the ICU at UCLA West Hills Hospital, and I wanted to take a moment to…read morerecognize the incredible team who cared for him during one of the most difficult periods of our family's life. While every member of the ICU staff treated my brother with compassion, professionalism, and dignity, I would like to especially thank nurses Eric, Randy, and Olga, ICU physician Dr. Kakal, social worker Heather, and the entire ICU team for the exceptional care they provided throughout his 44-day ICU stay. Each person brought something unique to our family's experience. Olga was a source of comfort and reassurance whenever I felt overwhelmed and needed guidance. Eric showed extraordinary patience and gentleness with my brother, even on the most difficult days. No matter how challenging the situation became, he treated him with kindness and respect. Randy had a special way of connecting with my brother and earning his trust. When my brother wasn't listening to the rest of us, Randy somehow always knew how to reach him. Heather, our social worker, helped guide our family through difficult decisions and conversations with compassion and professionalism. Her support during an incredibly challenging time was deeply appreciated. Beyond providing excellent medical care, these individuals supported our family through an incredibly difficult journey. They reminded us that healthcare is not just about medicine, it is also about humanity. I would also like to recognize the volunteers at the visitor check-in desk on the first floor. They were always welcoming when I arrived to visit my brother, and after his passing, they showed our family tremendous compassion and kindness that I will never forget. My experience in the ICU made me proud to be a UCLA alumna. I will always be grateful for the care, dignity, and respect shown to my brother and our family. Thank you from the bottom of my heart.

Security person Geraldo Cesar Chezz, arrogant, rude and insensitive to families in fragile…read moresituation in the Emergency Room waiting area. Rushing people through security clearance without a care and aggressively as 'we' were wasting his time. Geraldo Cesar Chezz was on phone, unprofessional to patients/families and immediate co-workers who complained to other security staff on site. Geraldo Cesar Chezz went back and forth to the nurse's main secured area erratically as if playing like a child foregoing service to humans... He engaged in flirty personal conversations with nursing staff. Terrible! *** Dr. and work staff of visit were good. Communication to patient was a bit off and not clarified....Understanding that their is prioritization, severely extended wait time went unexplained until patient had to ask status. The two males in the imaging portion of the hospital told the elderly patient to put her necklace in her mouth? It could have broken inside her mouth and she could have choked, not to mention a daily wear necklace is dirty most of the time. The two males were confident in their request and acted as if I was out of line, when they went against a standard procedure for many years!