I'd give a zero if that was an option. Charged me a violation for having my cat outside without…read moresupervision. He's an outdoor cat. As long as he's not in the hallways there should be no reason to give me a violation. Also he has a tracker and everything so I can clearly see if they lie about him being in the hallways.

I have been renting for a few years now, almost at 4 in the same place with them. They actually…read moretook over the management from the old owners and it has been a great change. Paying rent and uploading require documents is really nice on their platform. I just had to have maintenance come and fix the kitchen lights and sink. Brian was the maintenance tech and he was amazing! Very fast, knew what he was talking about, friendly, and they also texted me before coming like I requested witch is awesome! (most don't) With how many bad management companies there are in Fargo now, I feel lucky I got a good one!

So the amenities that are mentioned are not kept up or replaced such as exercise room. Seems…read morethat there is only 1 maintenance person for 7 to 10 properties and he never gets around to fixing anything

Renting from JM Rentals has not been the best experience in the least. We decided to go with them…read morebecause we had heard enough bad things about Goldmark and decided that anything but Goldmark would be a better way to go. I'm not completely sure that is the case. So, I will begin my airing of grievances. 1. They are terrible when it comes to responding to requests. When we moved in we were having problems with our garage, we couldn't even use it. We filed a request and it was WEEKS until they finally did anything. We had to set alarms on our phones everyday to call and finally after over a week of doing that they actually responded. (Since then we have taken to trying to fix what we can without asking for help). 2. Sidewalks usually take forever to get cleaned, and there are quite a few times where it's taken quite a while to have the parking lot plowed, which at this point has led to a sheet of ice everywhere. 3. They may say they have washer and dryers in the building, but unless you're very patient good luck. This is not because they are always in use but because you can count on running your things through the drier at least twice if not more before they are actually dry. You would think they would actually do something to address this but still nothing. About the only reason why we're staying for now is because we can afford it and it allows pets, but I cannot wait for the day when we can finally get out of there!

I have been a renter in the Fargo-Moorhead area for the last 15 years. I have spent the last…read morealmost 6 years with JM Rentals in Fargo and by far they are the entire package when it comes to apartment living. The staff has always been readily available to answer questions or handle any tenant issues. They are very professional and courteous. The maintenance staff is also the best in the apartment business. I filled out a maintenance request in the morning and by the time I got home from work, a note was on my door listing the work had been completed. This has happened three separate times when I have requested them to come take a look at something. They are thorough and efficient. Let's talk about snow removal. The company they work with is tireless. They make sure to patrol the lots frequently, 24 hours to help remove snow in the lot and on the sidewalks. In this area, you want to live in a place that takes the snow seriously, especially when you have to be to work in the morning. The rent is affordable, especially for the amenities. The one drawback in my building is if you want cable, you have to go with CableOne, which is not the most affordable company. Not the fault of JM or true for all their buildings, just the particular building I'm in. If you are facing the right direction, you can get dish, but I am not in that situation. So we ditched the cable and pay one flat rate for wireless so we can stream our shows. If you want affordable rent with great incentives, come see the people at JM. They will work hard to find you a good home.

We are a "security" building but I've lived here six years and they have never connected any kind…read moreof buzzer to our door. When somebody comes to visit or deliver, you have to walk down to let them in. The washer and dryer on our floor keep breaking--they contract them now to a company called CSC and they are the absolute WORST at maintaining the machines. Currently the washer works so-so and the dryer is not working at all. I have put in multiple maintenance requests with the company. Hopefully now that the rental office has gotten enough complaints, especially from me, they will get a new dryer installed. Tomorrow I have to haul all my laundry down the steps and to the car, to a laundromat, and then back up. Not looking forward to it as I have a broken toe! As far as rent goes, it is average. It isn't through the roof, but for all the issues we have, it is too high.

They go in your house without letting you know and kick your pets. I've seen in all the other…read morereviews that this is a terrible place to rent in general.

We moved in January of 2020 & moved out November 2021. The absolute downfall of this company are…read moretheir property managers. During our initial showing a property manager was late, didn't have keys for the correct apartment, and apartment was an absolute mess. When it came time to move in the apartment was still in the same condition almost 2-3 months later during our move in. It took is two weeks after our move in date to actually move in due to the cleaning, painting, and maintenance the apartment needed. Management wouldn't pro-rate the time lost and when we asked if there was a reimbursement it was the classic "I'll speak with our manager and get back to you". We never heard anything back. If this was us failing to move out on time we would be charged but no accountability on their end to help us in the predicament they place their residents. Overall living conditions were good. Thankfully good neighbors and never had an issues In that regard. Moving out and doing final walk through property manager never showed up or gave us a courtesy call they were going to be late. Attempted to call main office but still had their phones forwarded to voicemail during working hours. Going there and hear the "Oh he should be there". Well yeah he should be there, he's an hour late. He never ended up showing up. A final walk through was completed without us being there so we don't know what they deducted us for. When we asked for a copy they told us we have thirty days. Overall, dealing with the company has been a nightmare. They don't get anything done, unorganized, and just lost patience for a company that doesn't have any regard for you or showing any willingness to provide any type of quality service. Thank you for giving us a reason to move out & get our forever home taken care of.

Poor communication, scammy- lost deposit for nail holes in the wall and said they had to repaint…read morethe whole place but I had refused holes that were there prior, leaking windows that never got fixed, made the mistake of signing a lease before seeing it in person because they made excuses in why I couldn't, informed in less than a month that they wouldnt renew my lease, gave tours of my apt while I was sleeping even when I told them not to because I dont like random people in my apt while im sleeping (I worked nights) but told me basically they can do what ever they want as long as they give me 24 hr notice. If you rent from them, dont even count on getting that deposit back not matter how clean that place is!

tried renting and gave them every thing they requested for consideration, then was rejected for the…read moresame things He said would be acceptable . I feel strongly that it was because of a racial bias and would hope nobody else has to go through the humiliation that Keith put me through. His manager John is a liar and slandered my character , this is a very crooked company , they definitely are biased to people who don't look the "right way" to them . They did not give me and my wife an acceptable reason for rejecting our application . Keith asked us to do two things and then he felt he could approve us , we fixed those two matters within a day and then he calls my wife and says that I'm a criminal for a possession of marijuana change from 30 years ago when I was a kid . I encourage everyone to apply anywhere else , these are not nice people, and they are completely unprofessional in the excuses they make up to deny you rental rights, someone needs to report them .

I would never ever recommend Cornerstone. Terrible maintenance and management sucks! Never fixed…read moreanything. Tried putting a stove knob for dryer knob. Move out we spent hours cleaning management during walk through said "looked great" then sent a huge bill on top of keeping deposit for "cleaning" manager accused us of having large dogs or cats with no proof trying to find a way to replace 15 yr old carpet on our dime! When trying to discuss with management it was one lie after another. Got accused for changing closet doors that their own maintenance changed. Management Absolutly Horrible. Live on the streets before renting from Rita!

I wouldn't recommend to ANYONE! Not only will you not get your deposit back, they billed me for…read more5,000.00 garnished my wages and almost 3 years later I received paperwork from courts saying I owe them another 17 thousand!!! I could've bought the damn place for that! Worst decision in my life for it's now affecting me getting a place now!! Communication sucks and it's just a no good company! Save your money and sanity! Only gave one star cause I had to not because I think they deserve it!

I have been renting with meridian for almost a decade now and have has great experience. Staff have…read morealways been friendly and helpful.

Absolutely loved renting through Epic!! I lived at The Lights for 3 years and never had any issues!…read moreThe staff are so kind and welcoming. They are super quick with maintenance requests or any other issues you might have! The property is always clean and quiet! Loved that I was able to enjoy the live entertainment for free, straight off my balcony! Such a unique aspect to this apartment!

During checkout we were informed by EPIC that we would be charged for a few minor items, but most…read moreof our deposit would be refunded. To our surprise, approximately a month later, we received an invoice by mail amounting to $1900. Initially believing it to be a mistake, we promptly requested photographic evidence of the alleged damages. Our property manager acknowledged that the painting charges appeared unusually high and expressed her intention to review them with the individual responsible for the checkout charges. In response to the provided photos, we submitted a video and time-stamped pictures contesting the paint charges. It became evident that the majority of the purported damages had already existed upon move-in, leaving only two nail holes, two nails, and a wall scrape to be accounted for. Despite having documented evidence of the property's condition at the time of move-in, the company insisted on levying unjustified fees. I was directed to Paige Krodel who not only dismissed my concerns but also demonstrated a remarkable lack of professionalism in handling the matter. Krodel said "I'm not a professional painter so I am unable to describe what they all did in the unit". Krodel did remove $75 of the $450 painting fee, however, according to the invoice $75 is all we should have been charged. She was unwilling to admit their mistake and adjust the charges further. It is disheartening to discover that such a large rental company would engage in what can only be perceived as an opportunistic and unjust endeavor to extract exorbitant amounts from tenants. Furthermore, this is not an isolated incident, as I have come to learn that EPIC has earned a notorious reputation for imposing arbitrary charges and penalties upon tenants, seemingly as a routine measure to augment their profits. An additional issue arose during our move-out process when we left cash on the counter for the scheduled carpet cleaning. To our dismay, my husband discovered the night before the cleaning that the doors to our apartment were unlocked, and the cash was missing. After investigating, it was revealed that another carpet cleaning company, unauthorized by us, had entered the unit and stolen the money without performing any services. Moreover, we discovered that our property manager utilized her husband's company, which she is listed as the contact agent for on the Secretary of State's website, to replace the carpet throughout the entire unit. While not necessarily illegal, this arrangement raises concerns about conflicts of interest and questionable business practices. In light of these unsettling experiences, I feel compelled to caution potential renters about EPIC's practices. As a tenant, I had expected transparency, fairness, and professionalism, but my encounters with this rental company have been disheartening and disconcerting. I sincerely hope that this review prompts EPIC to reevaluate its practices and strive for a higher standard of integrity and customer service. Until such improvements are made, I cannot in good conscience recommend their services to others.