The ATMs are always down and the supervisors/managers are rude and do not help customers who have…read morebeen with them for 20+ years. Find another more convenient bank if your in the market. I use to enjoy the localness of this bank but they have really gone down hill and are very disappointing.

Ok, So the staff at this credit union (both Branches) are amazing, my main issue is the serious…read morelack of technology and the limitations that are put on the patrons because of this. Maybe I'm spoiled because my main credit union is in Los Angeles and they have to compete with many other financial institutions and if they didn't have the ability to do a simple ACH transfer to another financial institution I don't think they would be around. So technology is mainly the issue here. There is good though, The Bankers are super friendly and always trying to help, its local so I get to keep money in the local economy as Local Credit unions tend to lend local more often than not. The whole technology thing might be a deal breaker as I am a small business S Corp and I need to be able to move things in an out of my accounts. (seriously I really don't want to leave) but if I cant figure this out I will find a credit union that does. As I will never use a bank like BOA, Chase or Wells again.

VSCU is one of the best Credit Unions to be a member of. Customer Service is incredible.read more

Not Happy- I will update when I see an improvement- Someone already responded to this review- I've…read morere-worded it and I'm hoping things just get better, overall- It's hard these days for business' and for customers alike. I just wanted my credit union to be there for me when I've been depositing my automatic payments to them for the past 27 years! My credit score isn't great- but 5 years ago it was worse and the FCCU, stood by me, that's how I was able to get an improved credit rating( by a credit union that was supportive. This Valley Strong, seems to be doing the least. As I said above: I will update when I see an improvement.

Horrible customer service They never call you back…read more They over charge you I do NOT recommend this place Go to Esurance they have way better rates I went over there and saved 100 dollars a month with the same coverage

I have been with this Ins. Company for over 5 years. The mngr is great and they have the lowest…read morerates in town! Only neg. Is They charge for every change you make to your acct. This is an awesome company and I would highly recommend there services ! So give them a call and get the lowest rates in town! !! ;))

Terrible service wouldn't cash my cash because it was printed on the 7/29/25 this place gave me no…read moreexcuse for not cashing my check and she was rude and mean

I wouldn't go there if someone one pay me. One of the rudest places I been. Didn't even look at…read morethe check told me told on when I got it this month. And told me go to a bank when I don't even have one. But yet on the phone about a fraud check they took. This place needs to close down for good

So my son purchased a motorcycle a few days ago and we needed to transfer the title, and pay the…read moreregistration. Something so simple can take hours at DMV. So we call Central Valley Insurance and asked if this was part of their DMV capabilities. We were told yes but you need to come in tomorrow, so we did. Let me tell you this place was amazing as soon as you walk in it feels inviting and the receptionist makes sure you feel welcome. She was so fun to talk with it didn't really feel like we were waiting. After a few minutes we met Gia, this lady is professional yet personable. She has to be the queen of multitasking she helped us while waiting on hold with DMV. She was so friendly and helpful, she made my son and wife feel like the most important people. On top of that she tried to get our late fees waived and were done with in 25 minutes. Of course there is a small fee, but Gia is worth every penny. We will be returning and recommending Central Valley Insurance to everyone we come in contact with. Just an outstanding experience with this company, very impressed.

Diana is the best ever helps me after hours. If you have any questions ask for her she has all the…read moreanswers

Everything. Good listener and handling of my particular situation. Followed up and kept me updated.read more

Great customer service and the best rates we have ever had! Cynthia is simply amazing, you ask and…read moreshe delivers. It's nice to have an agent that really cares about her clients. I would recommend you give her a call for a quote asap! Thank you for doing the most all the time, we appreciate you!

I used the services of Unica today to get a fingerprint card made. I came in around closing time,…read moreand Martha was kind enough to not refuse service. She helped me get the correct forms completed and was polite/friendly. I appreciate the terrific customer service from her today. The services were more affordable than I had assumed. They charge $2 fee for using a credit card to pay. Thankful that this place has closing hours that are later than the other options in town. Which most have closing times of 5 PM, on the weekdays, Monday through Friday. I think 6 o'clock closing time is much more realistic and convenient.

my first time having my taxes done here, it was smooth we were in and out I haven't had any issues…read moreas of yet.