Gladys is amazing. This bank is awesome. Small enough to where they know your name and who you are,…read morebut big enough to get the job done. I also love that when I call it's a person, not a bot or a 800 number. This bank is THE BEST!!!

Do yourself a favor and come to this amazing bank! Everyone is exceptionally welcoming, friendly…read moreand helpful! It's like day and night from other banks where you can tell they don't actually want anything to do with customer service. This bank truly has the best staff!

Great bank! Everyone is extremely friendly here and easy to work with. I personally do not have an…read moreaccount here since I don't live anywhere near this bank but it was pleasant that everyone was welcoming and kind. Makes me wish they had locations closer to the South Bay Area. Really great experience, thank you

First, let me say that I'm not a member of this bank. However, I receive a check once a month from…read morea company that does use this bank. I usually just deposit it into my bank account and that's that! For some reason I decided to just go cash it at F&M.... I walked in and the first thing that hit me was the smell of the building. Not a good smell either. I just chalked it up to being an older building. When I looked around I was impressed with the layout and look. I walked up to the counter and asked if I could cash it and she said yes. I signed the back, she asked for a thumb print, she took my ID and started writing all over the back and front... then she says..."it's going to be a $7 charge to cash it for a non members fee " seriously? First of all... could you not tell me this before you wrote all over it? Secondly, I cash my paycheck every 2 weeks at Bank of Stockton without a non members fee! I don't understand that at all. If the check is from your bank, and the money is in their account... why do you have to charge a person to cash it???? That's a big rip off if you ask me. So you all can just sit in your stinky bank looking board af because that's what you were doing when I walked in... absolutely nobody else in there and I'll go back to depositing it in my account for free. The crazy part that gets me is that the company I get that monthly check from has millions of dollars in that bank... you would think that if for no other reason... you would cash them for free as a convenience to your multimillion dollar customer!

I have never had so many problems with a bank before. Ever. I'm closing all my business and…read morepersonal accounts and will never do business with them again. I waited 2 hours inside the bank just trying to change an error they made, it should have been done in minutes instead took hours. Only to find out later in the day absolutely nothing changed and I have to go back in the bank again!!! I urge you all to not do any business with them. Totally Incompetent. Not just the employees but their online system is horrible that even an over the phone employee acknowledged it saying they are always having issues. This is just one of many dealings I've had with them that just never seem to get fixed. It's laughable and unbelievable at the same time. You've been "officially" warned. Why waist your time now and in the future when there's so many other options.

I will never go back to this branch and I will tell you why right now I went to pull money out of…read moremy savings account that I share with my dad. The teller notice that my last name had changed due to my divorce he told me they could get changed in five minutes there was someone available. I had informed them that I have my daughter out in the car getting ready to go. They said it would only take five minutes. The girl was ready. They take me over to the young lady's desk I wish I remember the name Because she was fake as all heck. She looks at ID and everything else could've had it done in the time that she took just a screw around with her computer but instead she goes oh I'm sorry I can't help you but if you wait 25 minutes another teller can my appointment just walked in. Literally they told me it would take five minutes. She could've done it in the five minutes darn me out the door and deal with her appointment, rude unprofessional will never go back.

The staff here are the best of all I have encountered. All of them are so kind, helpful, and very…read morepatient. It feels so good talking to these people they're cool. I highly recommend this branch, especially to people who need extra time to have their business done . The staff will listen to you.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I just visited this branch this morning to withdraw money and close an account. And Holly who is…read moreone of the bankers is very friendly, patient, helpful and professional. Thank you very much for your expedient and efficient customer service Holly!

Bank of America literally stole money from my business account. Over $300!!! And refused to give it…read moreback. We are in a class action lawsuit as we've learned they have stolen millions from other business owners just like myself. They'll literally steal from you. Can you imagine a bank pulling money from your account when you've done nothing wrong!!! Bank of America is now a scammer, they will change things without you knowing or your approval in order to steal your money. I can't wait to move forward with our lawsuit and not only get our money back but sue them for fees incurred and fraud. I'll never do business with them again, 25 year customer at that. You've been warned.

Kat Martinez is the absolute best! she helped my Senior Dad when he came into the branch .Her…read morepatience was over the top wonderful!!She deserves an award!

Very poor service there have only 4 tellers to help 37 peoples waiting in line for 47 minutes I…read moredon't know how more longer it will take

Always problem setting up acct and logging in and getting statement…read moreLoan acquisition is supposed to be lower interest not so The customer service is very nice but only know small things about the business accounts

This has to be the worst credit union in California. 25 years with this union. All car loans paid…read moreon time . $6000 monthly deposits. And they won't if give me a $1300 loan for a windshield replacement.

One of my favorite branches of Bank Of Stockton, Irise the manager is very kind. The teller line is…read moreall very nice and welcoming as well.

Every time I have had to contact customer service I was met by extremely rude and condescending…read moreindividuals. I travel very heavily and always inform the bank I am traveling so my card isn't locked and yet it would get locked out every time. Ended up switching to USAA and have had them for roughly a year now with zero issues. 10/10 would not recommend this bank.