Horrible customer service They never call you back They over charge you I do NOT recommend this place Go to Esurance they have way better rates I went over there and saved 100 dollars a month with the same coverage read more

I have been with this Ins. Company for over 5 years. The mngr is great and they have the lowest rates in town! Only neg. Is They charge for every change you make to your acct. This is an awesome company and I would highly recommend there services ! So give them a call and get the lowest rates in town! !! ;)) read more

*UPDATE* First off - staff are very friendly and automatically greet you and offer assistance when you walk in. Walked in today for a quote on a 2012 benz c250. An employee named Timmy did an amazing job. We walked out with our benz (full coverage) AND a civic (liability only) for a total of 150. Would recommend (and we don't have the best dmv record and insured for an additional driver) *UPDATED VERSION* A year passed, its now May 2016, switched to another auto insurance and they helped bring my insurance down to 111 a month for the same cars, same coverage and still have about 1 point on the dmv record. The definitely try to give you the best deals that they can !! I love this place. The staff are always to the point, professional, and listen to what you have to say. Good job guys. I still keep telling people about this place ! read more

CHEAP INSURANCE & FRIENDLY STAFF!! I came to Quality General Insurance looking to find a cheaper quote. I walked in and was immediately greeted by the man at the desk. He was kind and did not make me feel stupid! I have no clue about insurance and just wanted to make sure I was covered properly for State Law requirements. After about 30 minutes I was done and it was quick, he knew what he was doing and the insurance is CHEAP! I only pay $44 a month, compared to the $118 I was paying with progressive!! I pay my bill at the location every month, I call and ask questions and they are easy to talk to. I HIGHLY recommend this place to anyone looking to get insurance on their car :)) read more

Best insurance hands down! If you ever wonder where to go to get car insurance . Trust me this is the place . They treat there customers like family would never ripe you off . Compares rates and even show you what type of policy you have . Been with them for over a year now . When you come here ask for tony or Alex . I'm definitely a happy customer. Save me money compare to all the other auto insurance ! (: read more

Best place to get auto insurance, they always find me the best deal. This place is the one stop shop to get the best deal they look though all the major insurance companies and find what works for you. Toni and the team are the best. read more

Worst car insurance broker around they fail to tell you about these *hidden fees. You get a different price on your policy every month you go in there if I could give these people 0 stars I would Tony Tarin is the most crooked broker around. STAY AWAY IM WARNING Y'ALL DEAL WITH THE COMPANY NOT WITH THESE CROOKED BROKERS! read more

Walked in and was greeted right away. Sat down and talked to TONI and he provided all the information needed. Very informative and get down to what I needed. Excellent service, quick and easy, and insured! read more

For Tony Tiran Worst customer service. Strong forceful attitude. Not interested in providing even mildly acceptable customer service. Spelled my name wrong on every document despite having my license and credit card in his hand from the moment I walked in. Made several mistakes in my policy. He was simply not paying attention. I called him out on his disrespectful demeanor. And he proceeded to argue with me about how he was trying to be nice. Before coming into the office, I call to request a quote. I disclosed everything on my driving record. I didn't want any surprises or changes to the price after I walk in. Of course the price jumps up once I finally get into the office, he said I never told him about my record and got loud with me. If I'm going to be paying you hundreds of dollars , the least I expect is for you to act like you want my business. He took advantage of the fact that I needed a policy. And was very disrespectful throughout the whole transaction. I would not recommend this type of experience to anyone please save yourself the hassle and embarrassment and go somewhere else. read more

Went in for some last minute questions and Alex did such a great job helping me. Everything was so simple and straight forward thank you for everything! read more

Did not provide me with a copy of my policy nor did they explain the policy because of that the company did not cover my accident. It is disappointing and heartbreaking when you have been contributing all this money & you're not even covered. Customer service is horrible Absolutely horrendous, also. Workers have no compassion for your situation. The claim adjusters failed to contact me within a timely manner. My claim adjuster has not called me in over two weeks on the other hand the opposing claims adjuster called me withis two days and sent someone out. They simply do not care. I'm convinced none the staff are happy with their jobs. Rude, disrespectful, degrading and demeaning. They would not make any contact with me over the phone and they absolutely did not do their job of fighting for me which I paid months and months of money for them to do at the very least. It's sad and it hurts to know companies like MAPFRE are extorting it's clients like this. read more

Great customer service great prices I'm happy I'm with this insurance the whole team is very helpful and nice. As soon as I walk in I'm greeted .I love there fast service read more

Rude, waste of time and keep giving me disingenuous quotes. Also, when I finally did get a real quote it was higher than what I had been paying before. Pretty classic to give someone a wrong quote over the phone and have you come in to tell you it was wrong , etc and try you sell you something that costs 3x as much. read more