I've worked with several different tree companies, and Gary and his team led by Sergio stood out to me for their excellence - both in communication and quality of work. Gary first visited and gave a thoughtful explanation of recommended work. He also connected us with an arborist to consult on some of our struggling trees, which was very helpful. We had many trees that needed significant trimming and/or shaping (in part due to poor work done by a previous company) as well as stumps to be removed. Sergio and his team did a great job, clearly had attention to detail, and communicated well as we discussed the plan - expressing their ideas clearly but also listening to feedback. One of the challenges I've seen with some other companies is the owner talks a good game but the crew isn't at the same level. But that wasn't our experience with Valley Tree Care -- Sergio and team really delivered. Very impressed and will use them again for our future tree needs! read more

Great company, I was under pressure to have my trees cut back before the roofer could start, not only was the work done quickly, but, also, with an expertise I have not seen in ages. These were trees I planted when my children were just born over 40 years ago! Valley Tree Care, cut them back with an incredible expertise, I had been worried about hurting the trees! But they did it with surgical precision! And there was not a leaf nor a pine needle left on the ground when they left! read more

Valley Tree Care Service - They left the yard clean as a whistle! - Tree Services Near Me - Mountain View, California

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Gary responded to our needs immediately by doing an emergency clean up for my 98 year old dad whose tree had dropped branches in the street. He then returned later to thin and shape the tree, clearing it from power lines. His company did an excellent job at a fair price. I highly recommend this business. read more

We've been working with Valley Trees for the past five years, and they've consistently exceeded our expectations. Their team is knowledgeable, reliable, and takes great care in every project, whether it's routine maintenance or larger tree work. What really stands out is the trust we've built over time--they communicate clearly, show up when they say they will, and treat our property with respect. It's not easy to find a company that delivers this level of consistency and professionalism year after year. We truly value their work and highly recommend them to anyone looking for dependable, high-quality tree services. read more

Very pleased with Gary and his team lead by Sergio! Gary gave us the initial bid. I felt confident Gary had a very good understanding about the two trees on our property we needed trimmed. Part of the "fun" was to satisfy our neighbors. Our trees were hanging over on their side. The price was reasonable, the work was excellent! They worked safely and at all times were concerned with my satisfaction. I came away feeling great -- so here is my review! read more

Sergio and his crew always do a meticulous job pruning our sequoia, pine and oak trees, as well as cleaning up after the job. I was able to work directly with Sergio to select specific areas to focus on, and he was very professional and knowledgeable. They now use a high tech lift to reach outer branches, as well as their traditional climbing gear to reach the top of our tallest trees. Owner Gary is always responsive and comes out in person to provide accurate quotes and a fair price. I will be hiring Valley Tree Care again the next time our trees need trimming. read more

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We found Gary Ortega and his team to be very professional and helpful. Our main issue was removal of a heritage oak that was encroaching on our garage. Our first request was denied through the City of Los Altos. With help from Gary and his arborist a few years later, we were successful in getting the permit and approval granted for tree removal. During that time Gary's team artfully trimmed a Chinese Elm to a more reasonable canopy so that it did not take over our backyard. We have been using Valley Tree Care for over 10 years. read more

My drone was stuck more than 50 feet up a tree and Valley Tree Care helped me retrieve it. Gary was friendly, professional, and gave me pointers on getting the drone down myself, but after I wasn't able to and embarrassed myself in front of the whole neighborhood (I tried for three days straight and people started introducing themselves to me), I called in the professionals. I'm happy this service exists because this is something you need to leave to the professionals, as climbing a tree can lead to injuries and a steeper hospital bill. It's important to do the job safely and correctly! Gary was transparent with the process and pricing. The technician showed up on time and was also equally professional and easy to work with. He did EVERYTHING he said he would do. Everything was as advertised as PROMISED. I highly recommend Valley Tree Care for your niche drone and tree retrieval needs! Thanks Valley Tree Care! read more

Valley Tree Care Service - Tree Services Near Me - Mountain View, California

This company is 10 out of 10! I have used this company's service many times. They are punctual, accountable, competent, well equipped with tools and machinery, pleasant to work with and charge reasonable prices. I highly recommend them for any cutting and planting tree jobs. read more

I hired them to remove a dead birch tree in my yard. Gary came out right away and his estimate was at the lower end of the range of several I got. The crew was extremely careful taking the tree out, making sure branches didn't drop on the rest of my plants and driving the stump grinder into the yard in a circuitous path to avoid damaging hardscaping and new planting I'd just done. They were courteous and very fast. I'd definitely hire them again. read more

It's always a pleasure working with this crew of professionals. I have used Gary Ortega and his crew several times over this year and found them to always be fair in price, excellent in execution and cleanup as well as courteous. read more

I highly recommend Valley Tree Care after they spent two days on our property trimming several large redwoods, an apricot tree, and a coast live oak. They also removed a dead tree and ground the stump. As the work took less time than anticipated by the owner, Gary, who did the quote, the cost was less than expected. The foreman, Sergio, was very easy to communicate with, and he did an excellent job of getting our feedback along the way and responding to our suggestions. They have new, well-maintained equipment which helps them to do the job efficiently. Gary came by to see the results at the end of the job which we appreciated. Kudos to Valley Tree Care for a job well-done. read more

Valley Tree Care Service - stump grinder - Tree Services Near Me - Mountain View, California

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Sergio and his team were surgical! Our concern was for tree structural integrity and balance. Cuts & trimming was nicely done to meet this goal with focus on removing limb end weights. This was done while ensuring good air flow thru the foliage and maintaining shape for a good aesthetic. Very happy with the result - they really know what they are doing! read more

Asked for trimming a large Oak tree that overhangs my backyard. Gary gave me a fair price ad scheduled the crew for 3 days later. The crew headed by Sergio arrived on-time and got to work. They did a great job and cleaned up all the debris. I'm very happy with the work of Valley Tree Care. read more

Valley Tree Care Service - Tree Services Near Me - Mountain View, California

Horrible phone customer service. While they respond timely, very rude on the phone. You wouldn't have any idea that's who you are calling. Sounds like she's in the bathroom talking to you, then rudely tells you that you're too far for them. read more

We needed help cutting off a big branch on an old oak tree, plus trimming three other trees. Gary was extremely professional and we chose him after seeing/getting quotes from four different arborists. We ended up very satisfied with our choice: Gary's team did a terrific job with our trees and we'll for sure be working with them again in the future. Warmly recommend! read more

We hired VTC to trim a number of oak trees in our front and backyard as well as some other types of trees. Gary and the crew were all very professional, knowledgeable and efficient. Gary took the time to explain how his company differs from competitors. Not being a tree expert it was helpful. Basically they trim trees by not just cutting the length of branches but also by thinning out everything and shaping/styling it. The more I learn about trees the more I appreciate the care and skill they applied. It's like going to a very skilled barber vs. someone who just gives you a horrible buzz cut. Their pricing is not the cheapest but in my opinion it's fair for what you get. Sometimes you have to pay more for quality. And my understanding is I won't have to trim these trees for 2-3 years. The crew cleaned up after themselves, asked me questions about my preferences and were all-around great guys. Would use these guys again! read more

Gary was fantastic to work with. The crew did a great job on my large oak tree. The cleanup on my property was done so well it was as if they were never here! They were communicative throughout the process. read more

Recently Valley Tree did a major tree trimming for me on about an 80 foot high tree in our yard and a smaller 25 foot high tree. They did an exceptional job. Both my neighbor and I were very pleased. They were prompt and very careful to protect the surrounding trees and homes. There was a team of 5 men who worked very hard on the job for about 6 solid hours. They took great care to understand what I wanted done and what was best for the trees. They did a perfect job cleaning up when they were all done. I got quotations from other tree services and Valley was the best. I wouldn't hesitate to use them in the future. They really cared about the quality of their work. read more

We recommend Valley Tree Care. Our neighbors used Valley Tree Care, and we were happy with the quick removal of a fallen branch that they handled for us at that time. So, when out two very large Deodara trees needed trimming we called Gary. He estimated that the work would take 1-1/2 to 2 days and gave us a daily rate. His team arrived promptly on our scheduled morning. They worked very efficiently and completed the job in just one day. We were very happy with the cost thanks to their excellent work. The trees look much better. His foreman Sergio is a great communicator and very knowledgeable. An important tell about their service is that Gary came by the work site. They do seem to be very busy. I had to wait for a couple of months when I tried to book an appointment in late winter. read more

Winter and spring 2023 brought extensive damage to my front yard. Bougainvillea has hung from hooks on my porch beams for decades. An intense wind storm lifted the vines off the hooks, and they were too heavy for neighbors to rehang them. Then, branches just snapped off my tree on a couple of perfectly calm days. My friend who is a consulting arborist recommended that I call Gary Ortega of Valley Tree Care. Gary came over promptly and gave me a bid that was less than what I'd dreaded to remove the broken branches and rehang the bougainvillea. He said he was giving me a deal, and my arborist friend agreed that assessment. Gary also advised me to remove weight at the ends of branches and to thin the tree every 3 years. Sergio and his crew of two arrived the following afternoon and completed the entire job in two hours! Sergio consulted with me on how much wood to remove from the heavy bougainvillea, and I'm confident that the vine will grow back robustly. The tree is well-trimmed, and I don't expect it to break before its next thinning. I enjoyed working with Gary and Sergio, and I'm completely satisfied with the results of their work. read more

Valley Tree Care Service - Thinned tree, with end weight removed. Bougainvillea rehung on porch beams. - Tree Services Near Me - Mountain View, California

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We are so glad that we chose to work with Sergio and his crew. The first step in the process was to have Sergio out to give us a quote. We wanted several trees removed and stumps grinded. He put everything in separate line items so it was easy to pick and choose what we ultimately wanted to do later. The day of the removal, the team took great care of our property as they dragged the branches out of our back yard, and they worked quickly to get the job done. We would work them again, and we'll tell any of our neighbors and friends to work with this team! Thanks so much read more

Valley Tree Care Service - Tree and stump gone! - Tree Services Near Me - Mountain View, California

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We have used Valley Tree Care many times over the past 10 years, and plan to use them exclusively in the future. They trim many trees on our property but most importantly the California Live Oak trees in the back of our property. These trees are a big part of the unique nature of our back yard, and subsequently are a material element of our property value. Valley Tree Care is quite knowledgable about the particular complexities in the proper trimming of California Live Oaks. When we received the estimate, Gary (owner) took the time to educate me on how and why they would trim the trees. I am not an expert in tree trimming, but have learned a bit over the years. These oak trees grow quite tall and have long branches that are very heavy at the ends. Careful weight reduction needs to be done to the ends which is difficult to do. The Valley Tree Care team, led Sergio (he is outstanding!), thinned the branches by about 15% while removing dead wood and unnecessary branches to shape and balance the tree. As it involves careful climbing and a lot of small cuts, it is not super cheap. I have had experience with other tree companies that will come in at lower prices to trim, but leave the ends as is to only get heavier over time. I think they call this "lion tailing". Not optimal for the tree. They do this because it is time consuming and expensive. They tend to make cuts of large branches and inside branches that can leave the tree look hollowed out. I have included a couple of picture showing the end results. Also of note, the crew was alway extremely careful not to damage existing plants, bushes, structures and trees. We have a pool in the backyard with a power cover and they devised a way to ensure that no falling branch would damage the cover or pool. They really seemed like they cared. Clean up was also stellar. If you have valuable trees that you want to live and flourish, Valley Tree Care is a great partner. If you prune the tree correctly, you should get at least 3 years between trimming. If pruned incorrectly, the damage could be irreparable. When these older trees are such an important part of your overall property value, it makes sense to do the research and go with the best. Valley Tree Care is one of the best in the Bay Area. read more

Valley Tree Care Service - Tree Services Near Me - Mountain View, California

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Same exceptional service and quality as in my 2015 review, and some pix from their recent work last week on our redwood. read more

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Amazing service, attention to detail, super knowledgeable. The foreman talked us through the whole process before they started. Taught us about our trees. They pruned our apricot tree and two orange trees. And gave us some pointers about our other trees for later. Cleaned everything up meticulously. Reasonable price. So happy I worked with Valley Tree Care - taking care of our trees just became enjoyable! read more

Valley Tree Care Service - Tree Services Near Me - Mountain View, California

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Valley Tree Care brought our citrus trees back to life. The fertilization and advice about watering have made a huge difference. We have over an acre and many trees. They are professional and thorough and know what they are doing. We have had our trees trimmed before and their service was way beyond what we have experienced. They take pride in quality of their work and we will definitely use them again. read more

Very happy with the results. Workers are professionals and efficient. Glad we found you on Yelp! read more

Valley Tree Care has done tree pruning at my home for 2 years in a row, and we've been completely happy with their services. The workers were friendly and cooperative, and their pruning work was excellent. Gary has consistently been helpful and responsive in all our communications. read more

We reached out to Gary and he was responsive, professional and friendly from the start. He gave us a no hassle estimate. He showed up when he said he would, finished the job promptly, and stuck to his estimate and didn't fuss about some additional service that we requested. Highly recommend. read more

We had a tree growing right thru the eaves of our house.... I guess 50 years ago it might have been cute.... as it grew, the tree eventually started dropping large branches during the rainy season and became a hazard. The project was more difficult than normal in that the only access to the tree was from the street with part of our house and another tree in the way. The tree was also right next to our gas main. VTC helped us navigate the permit for removal with the city of Palo Alto as well, arranged for a large crane so that they could cut and lift the tree safely out to the street. The project went incredibly smooth considering the complexity. The crew was very professional and they left the site in great condition. Highly recommend.... read more

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We had an ivy covered trellis which was leaning and collapsing along a portion of the boundary fence at our house in Palo Alto and needed to be cut way back and Gary responded quickly to our need just like they did in removing a large juniper at our house last March the excellent crew did a good and careful job in pruning the ivy according to my wishes. It was complicated because the wood trellis was leaning so badly and the ivy was intertwined with it so a large portion of the wood trellis had to be cut back along with the ivy. They accomplished it. Highly recommend Valley Tree Care. read more

Valley Tree Care has been pruning our own and friends' trees for several years. They always do an excellent job. Their estimates are solid and detailed, and their scheduling is reliable. Sergio (the foreman) is very knowledgeable and pleasant to work with. They are careful to avoid issues with existing plantings, and do a great job cleaning up. And their prices are reasonable. We highly recommend them. read more

We had a crew of 5-6 guys led by Sergio at our house on three occasions since the new year to take care of tree work. First time was the eleven tall redwoods which overlook a creek. Amazing to watch the guys in these large trees! Second time was two large cedars; and third time was a row of pittosporums, over tall and bushy. The crew did a great job, removed all the broken and dead material. They seem to have safe working practices: helmets, boots, gloves, tools, harnesses etc and communication. Responsive to questions and requests. Good clean up too. I would use them again. read more

Valley Tree Care Service - Before: overgrown pittosporums with broken branches resting on the house. - Tree Services Near Me - Mountain View, California

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Worked with them a couple of time on pruning trees at a few of my properties. They are great, professional and very accommodating. No complains, will definitely contact them for future tree trimming needs. read more

I found Valley Tree Care through my neighbor's referral. Gary was very helpful to explain the process and questions I had for tree removal. I had Arborist report via his referral and finally obtained city permit to remove the tree. The crew (especially the foreman Sergio) provided professional, quality, and effective services to remove a big redwood tree with tree stump grinding in my backyard. Then, they made wood chips to put all chips in both front and back yards. In addition, they also planted 2 replacement trees in my backyard. I am very happy with the results. read more

No surprises. Detailed estimate and final invoice matched exactly. Trees look good.

I had a tree at the side of my driveway that was tiny years ago, but eventually grew to be huge and unfortunately completely destroyed the driveway with its roots. I talked with several firms, but in the end chose to work with Gary at Valley Tree Care. Gary and his team took care of everything - removing the tree, the stump and the roots and even hauled away the wood chips. I really appreciated that they were able to coordinate with the driveway demo crew so that the roots could be removed. Valley Tree Care did a great job and I would definitely use them again. They are polite, professional and get the job done. read more

Honest, reasonable, knowledgeable, reliable, punctual, efficent, clean, responsive, and most importantly, their work resulted in a healthy, beautiful result. Valley Tree Care trimmed a tall Chinese pistache that had developed a heavy canopy, a Japanese maple and other trees hanging over our roof (goal: remove all branches hanging over roof but maintain a balanced look so that our insurance company doesn't cancel our homeowners policy), and a olive tree. The supervisor, who had 30 years of experience, did a walk through with us to discuss our goals and his opinions regarding aesthetic and health of each tree prior to commencing work. I've hired over 10 arborists, including the big names, over the 35 years we've lived in the Mtn View area ... Valley Tree Care is the best. read more

The tree trimmers we're very polite and on time. Really nice guys. They accommodated a request for quick timing so we could get electrical work done with tree branches out of the way. read more

Great work, great value. I had a really complicated trimming job demanded by my insurance company and they were very careful and creative at keep the tree looking good. read more