Two different dogs: Very poor assessment of dogs recommending euthansia for one (who had a tooth…read moreinfection) and major surgery in the amount of $3000 for what they deemed definite "cancer". After rest and proper diet, both dogs are fine. Staff was very indifferent and not considering the emotional impact of such diagnoses on family. Very dissapointed. Susan Smith

Im super grateful for the staff i spoke to over the phone and in person. They saved mg fut baby and…read moreme a ton of money. I would recommend to anyone who cant financially afford their normal visits. I would come back again i also wish i knew about this place way earlier. I drove over 2 hrs but it was worth it. Anything for my son.

I was in Harrisonburg for work when my service dog unexpectedly ran very low on his prescription…read moregastrointestinal food. I had the valid prescription from our regular veterinarian, who was even willing to speak directly with the veterinarian at Massanutten to verify both the prescription and my dog's medical history. Despite that, the clinic refused to sell the prescription food unless they first examined my service dog and charged me for an office visit. This was not a request for a diagnosis or treatment--only to purchase the exact prescription diet that had already been prescribed by his veterinarian. I understand that veterinary clinics have policies and professional responsibilities, but I was disappointed by the complete lack of flexibility or compassion in a situation involving a traveling service dog with documented gastrointestinal issues. My veterinarian made every effort to verify the prescription, yet no accommodation was offered. Because of this experience, I cannot recommend this clinic. I believe they missed an opportunity to put the well-being of a service animal first, and I left feeling that helping my dog was secondary to generating an office visit. I hope they will reconsider how they handle similar situations in the future so that other traveling pet owners--especially those with service animals and established veterinary care--receive a more compassionate response.

I couldn't be happier with Massanutten Animal Clinic. Mia, my Chiweenie was having a lot of…read morediscomfort in her lower back. called my vet and they had no dr. on sight. They recommended M.A.C. I called and they told me they could see her but there would be a wait. I went in, they took her back immediately and I was checking out in about 30 minutes. Mia is fine, they gave her some medication to help and she is like herself again! Thank You Dr Hall and the staff at Massanutten Animal Clinic for your quick response and caring attitude!

Top-notch care! I was traveling through the area with my puppy who had unfortunately stepped into a…read moreseed tick nest and I was freaking out about it. The Emergency Hospital referred me to Ashby, and Dr. Bell and the staff were kind enough to fit me in during their very first appointment of the day and get us sorted. So appreciative! Also, shout out to Winnie at the front desk who was exceptional. Can't thank them enough for squeezing us in before the long drive home.

I cannot say enough good things about this practice. We recently moved to the area. We have a very…read moreold and a very young deerhound. We had new patient checkups on both and I recently had a follow up for the old man. Dr. Lisa is a gentle soul with him ( and probably every animal ) and wants to do everything in her power to make him comfortable. However, she is not one to over prescribe nor to order every test available. Such a conservative approach is very welcome. And she actually listens to me as a dog mom and takes my wants ( and budget!) into consideration.

This is the only vet practice in Harrisonburg I would take my dog to. Last I checked this was the…read moreonly AAHA certified animal hospital in Harrisonburg. I am very pleased with the way my dog is treated with them. I started going to this vet office before Dr. Terry retired, who I thought was an amazing vet. Dr. Maureen has done a really great job in taking over the practice. My pup saw her a lot before Terry left, and now we've seen more of Dr. Michelle. They do what my pup needs and are very pet oriented. I've never felt uncomfortable or off when they take my pup back for tests. I noticed a negative review in regard to wait time, however, the wait time is typically MUCH less wait time than my own health appointments, but there are occasions where it's right on time. Perhaps because they are so thorough appointments take more sometimes. I don't mind a little wait if I know I'm getting quality service at a fair price. I think the same reviewer complained about price too, but it's half what I'd pay in NVa with everything else being commensurate. Also, I boarded my dog here one time and he seemed happy when I picked him up. Good sign. (I hate boarding my "loneliness therapy dog.")

Staff was judgmental and turned cold towards me. It was obvious. I could even hear them talking…read moreabout me to each other unprofessional. They really aren't the best in town like they think.

It's nice to have a fun weekend and know he's in good hands. She's also a veterinarian and I like…read morethat.

From the owner: I am a semi-retired Veterinarian. I now do House Calls (Vet to the home) and Pet Sitting. Having…read moremy degree and license as a Veterinarian, I can offer skills and observations that a regular pet sitter can not. Give me a call!

25+ years of service. Great vets, good location and great facilities. Highly recommend. Family…read morefavorite is Dr. Arneson but others do a great job as well!

Unsure how "heart" could be used for this unfortunate practice. Dr. Hunt-Estrada had the bedside…read moremanner of Regina George with sighs, eye rolls and constant insistence that spending no less than $2500 for a routine visit warranted bad pet parenting. Because I work in healthcare, I joked that we wait until something is wrong to treat and she withdrew as not understanding the joke and proceeded to berate me on my pet parenting of my beautiful and healthy dogs. Having multiple dogs live well into old age and working as a healthcare professional myself, I will never understand this type of clinician behavior. My dogs are fine and just because I refuse to subscribe to your overpriced procedures in a lackluster clinic in which front desk staff are lethargic and seemingly tired of their mistreatment as well (no one could even change the printer to print on once side), it all makes sense. There are plenty of other great alternatives in the area -- priced well and offering empathetic care to pets and owners alike. I will be pursuing new care for my pets immediately.

Absolutely wonderful staff, doctors and care. 5 star facility with Thanks for taking such good…read morecare of all my fur babies

They have been excellent with our pets needs and treatments over the years now. Highly recommendread more

I have owned and still own quite a few cats and dogs. My latest addition is a great dane with…read moresevere separation anxiety. Dr. Carter by far is the best vet I've come across! His patience is endless, especially when it comes to my youngest Dane. He will explain in detail what is going on with your pet and doesn't rush you out the door!! ( like many vets do to get to the next patient) The staff is incredibly friendly and really put in the effort to get to know your pets!! I highly recommend this veterinary clinic!!!

From the owner: We are a full service animal clinic providing comprehensive healthcare services to pets in Dayton,…read moreBridgewater, Harrisonburg, Rockingham County, Augusta County, and the surrounding areas. Our veterinarians offer a wide variety of medical, surgical, and dental services in our veterinary clinic. We provide complete care for our small animal patients

Absolutely atrocious. Went inside to get a toy for my German Shepherd and walked into deplorable…read moreconditions for the dogs they so call claim to love. They are covered in feces, sleeping on wired flooring where they could easily get stuck, no beds, no food, and no water. The treatment of these poor puppies not even a few months old, is absolutely disgusting. The dogs are matted in their own vomit, pee, and feces. I watched a month old Dachshund puppy fall through the grates and have to attempt to get free. If the owner had to suffer through the repulsive nature that these animals are going through I'm sure he or she would view things a lot differently.

Condition of the animals seemed poor. Store was not well kept. Dirty and cluttered. As a child I…read moreloved this place but it has done down hill quite a bit.

This emergency service accepts only cash or credit/debit cards, but adds a "tech fee" of 3% to…read morecredit card charges. It's highly unlikely one would have several thousand dollars in cash for an emergency vet (our bill was just under $2,000!). Pet was kept overnight, returned in far worse condition than when left, died next day. They are FAR more interested in getting payment up front than in treating pets!