quoted different prices On services, took over a weeks to reply and I still had to follow up. Will…read morenot return.

Everyone was courteous and professional. I worked with Erica, Erin, Sarah, Brailey and Dr. Klein…read moreand they were all wonderful. The service was prompt and well planned and fixed my medical issue of 20 years. I couldn't be happier. I would recommend this clinic to anyone. Billing practices were fair, and knowing the cost of medical school, I couldn't be more grateful for their help, expertise, and hard work.

I've been coming to Dermatology Associates in Tigard for both clinical and cosmetic treatments for…read morethe past two years, and they continue to impress. The entire team is professional, knowledgeable, and genuinely kind. Wendy is my go-to for cosmetic facial treatments, including IPL. She takes great care during every session, talks through my skin concerns and treatment options, answers all my questions, and is always transparent about pricing. I really appreciate the thoughtful, personalized approach. I keep coming back because the quality of care is consistently excellent. Highly recommend

The Dr's were good, the PA we saw -average, front desk staff - amazing, the financial assistance…read moreteam member - not great. During the many visits to this place we saw 2 Doctors, 1 PA, and had interaction with someone who was supposed to help with medication financial assistance with the manufacturer. The front desk schedulers are always amazing and helpful. Billing methods are all over the place and inconsistent (e-mail, text, check in for appointment and find you have a balance due you never knew about). The PA she saw at the beginning almost kept her in misery because she couldn't tell when she needed to escalate treatment . Her attempts were not working and she pushed to a 6 month appointment/review while my Mom suffered and kept saying over repeated visits, "this isn't working". We pushed for an appointment with an actual Doctor which yielded the results we needed. One Dr did get my Mom where she needed to be and my Mom is a lot better now, and yet another Dr there recommended meds the first one didn't that made a big difference in pain management. When we needed financial assistance from the manufacturer, I presented the paperwork I got online, mostly filled out, that needed the Dr signature, and was assured their person would take the paperwork - handle it - and was amazing. During that time they did give her sample shots to tide us over. I had already bought one month of prescription and was crossing my fingers for the financial help. After 30 days, not hearing anything from Dermatology Associates, and a $1485.00 balance coming due again (for one month perscription only), I called them to see what was going on. When I got a call back I was told that "I" should have been calling the manufacturer... My response -- No one told me that. Them - Oh well, someone should have. You need to call them and get the application approved, they will want information from you on things like your Moms income. Me - OK, I don't have the application, I gave you everything. Them - Oh someone should have given you a copy. Me- No one gave me a copy! (like geezus people, really!) It was then I found out it took so long because the wrong Dr signed the paperwork the first time. They had to get a signature from another Doctor and re-submit the paperwork. Since my Mom had seen two Doctors for the same prescription, I had put the first Doctor on the paperwork and apparently they needed the second. However, I would have thought they would have checked that. So I asked if they could please e-mail me the application paperwork so I could talk with the manfucturers rep. Them - yes. I later received the email and after over a month of not hearing from the Derm. Assoc., their team member called 3 days later from our call about the application to see if I had done it yet and that I needed to give the manufacturer information and I should have talked to someone. I found this interesting since communication from them was so bad yet they are now on me like - did I do it yet?! I called back to say No I haven't talked to anyone and I didn't know what information they were talking about as I hadn't talked to anyone. They found my call to be very rude and were very upset with me and we ended up having a negative interaction. When I called the manufacturer later that week about the financial assistance application they informed me they couldn't do anything with the application as they did NOT have the perscriptionauthorization from Derm Assoc yet. All that drama and Dermatology Associates didn't even do it right (AGAIN). I asked the manufacturer rep if they could follow up to see if they could get it, they said they would. When I checked back a couple weeks later, still no authorization from Dermatology Associates. At that point it just seemed to me that doing the right thing is not what these people do - or this individual anyway. They can't say Sorry for bad communication and poor execution of their function to get paperwork right and can't appreciate WHY I might be upset and aggravated. I gave up and reached out to Medicare to get on a payment plan. My Mom can't afford this medication and I pay for more than half of her bills, so what is another overpriced medication coming out of my already stretched budget. Thankfully, lots of other dermatology practices out here. We will just move along. Update: My Mom received a termination letter today saying they won't see her as a patient anymore. They stated that in order to share her records with a new medical provider (Federal Health Information Privacy Laws) she needs to sign the enclosed medical documents release authorization form. That they did NOT include. They can't even terminate her properly!

I've been to Rachel's dermatology office many times. Katie is an awesome receptionist to start. All…read morethe staff are nice and the office is well maintained and clean. Sarah is incredibly nice and helpful with my skin check ups and need. She has been helping me with a scar on my chin and I've seen marked improvement.

Rachel is amazing. She is caring and understands what is important to get good outcomes and…read morelistening to the goals of her patients when determining the right treatment plan. I have seen 9 dermatologists in the past 4 years and she is my last and final as I absolutely respect and admire the way she practices! So glad to have found her!

Dr. Marla Klein was very knowledgeable and provided excellent service. She answered all of my…read morequestions and was professional. Her staff was also all very nice and I would recommend Klein Dermatology for all of your skin needs!

Marla Klein MD is clearly qualified to do the work, but both visits with her left me feeling skin…read moreand people with my affliction (rosacea) are "icky". Yes, that word is what I mean. She would not look at it up close, look me in the eyes and did not ask any questions about change in severity except to blame that I may not be using enough of her specially compounded treatment. I was in for a follow up and an annual skin check. She had prescribed her name brand compounded gel that she sells for $68 per bottle. She simply acknowledged 2 months plus 8 prior waiting for an appointment is "not too bad." Next step, 6 months of low grade antibiotics, seriously? When doing my skin check she picked up my Harris with the ends of the fingers,like you might if something was dirty or you wanted to not interact with. She clearly has her own fears or issues about germs, bugs, mites etc. as she was grossed out and/or bored by my presence. She did not educate me in any meaningful way, she did not ask one questions except what I do for a living and she left with a student in tow with not even a goodbye or direction for next follow up. Disinterested or above t all? I'm sure she is well educated and her practice is established, she just seems disinterested. She does not seem to need nor want to he doing what she's doing. Sorry to that student who was made to follow her. I hope she will shadow better examples of medical bedside care before she sets out on her own.

I should have read the other rating on the Groupon experience. Groupon offers a great skin…read moretightening package for four sessions except once you finish the first one, they tell you there is no benefit to the remaining sessions if you don't buy a complete package (and they have a great deal of 40% off - high pressure sales here). I was not offered to schedule my remaining sessions until I let them know if I wanted to proceed with their recommended treatment plan... which one did I want? They even offer financing... ha! Not doing it. This was not what I signed up for. Don't take the bait unless you have a lot more money and are looking for a "face lift" instead of facial tightening treatments.

Suraja Shrestha Bastola is AMAZING! Everyone at the office is friendly, fun and make you feel very…read morespecial on top of being completely professional. Suraja Shrestha Bastola listened to exactly what I wanted with my 40 unit JEUVEAU treatment and never upsold me with more work I didn't need - in fact she tried to find the best discounts possible in order to achieve my desired look. Highly recommend!

I bought a package there for several thousand dollars to soften up a few electrolysis scarring !…read moreAshley knows nothing about skin or nerves. I tried to explain to her how to do the process because I am a licensed aesthetician and I've worked for other doctors in the past. But she don't knew nothing. She poked herself trying to draw blood and I ended up having to go to another clinic to have blood test to approve I did not have any diseases and I was $850 bill which they reimburse me but it still took time out of my day. The procedure that Ashley performed it absolutely nothing for me. I do not recommend this place for removing scars ! Actually, it made it worse ! So NO, I do not recommend the place, especially when they promised that their procedures could soften scars! I don't support any business that misleads/lie about their procedures ! I live by Leach Gardens on E side of town so it's a long drive for me to go there. I went there three times with absolutely no benefit whatsoever.

I had Juvederm Lip Filler followed by a BBL Treatment to correct a bad result from the the Juvederm…read moreonly to be left with a terrible result. To correct all this I had the UltraClear Treatment. Also, I had consultation with Dr. Key to make sure I was a candidate for the treatment. Reading all the false advertising of minimal down time, mild pain, addressing fine lines, deep wrinkles, age spots, uneven skin tone, and skin texture. My experience was just the opposite multiplied. It has been almost 2 years now since the treatment and my skin looks worst now than before the treatment. I check with another dermatologist who validated my opinion of too aggressive and the wrong settings were used. I suffered significant pain and it took a long time to heal. I still have grid marks from the laser used on my face. Key Laser would not refund and of the thousands spent on ruining my skin. This was a difficult lesson to learn.

The offices and rooms are clean. Staff is friendly, informative and attentive. I've had a couple…read moreappointments now and I'm seeing results quicker than expected on my lower legs and underarms. I was afraid my hair would be too thick and I would need more treatment than usual but the nurses tailored the treatments I have to my body type. It truly is a unique experience for each person and I recommend speaking with your nurse. Communication is key for a successful treatment!

They call you nonstop with new numbers if you block. The woman I spoke to quoted me $10k and…read moreINSISTED that laser hair removal was permanent. LASER IS NOT PERMANENT HAIR REMOVAL and that's the industry standard, so they clearly DO NOT know what they're talking about or what they're selling. I lasered my entire body for $3k (8 sessions) in 2017 and just wanted touch up appointments lol

Amazing skincare spa! Everyone who works at Fresh Faces Rx is knowledgeable and super helpful…read more Definitely can't recommend enough.

Dr JoDee is incredible! She's super kind, helpful and does the best work. A true artist that brings…read moreout your inner beauty. She never "oversells" you on anything or tries to push what isn't needed! I love that she is a Doctor as well! Makes me much more comfortable. I've had amazing treatments here like Botox, lasers, Prf and I always feel like I am in the BEST hands. I will never go anywhere else!