As of January 2026, AccentCare became my Provider for Health Aid Care since then I am so blessed…read morebecause the Aid that I have are consistent, professional, and are polite they take their time with me. They take the initiative to do things without me having to ask them I believe they really do care about me before I got sick and needed assistance. I was an independent correctional officer who raised two kids by myself and didn't know how to ask for help to have. This type of assistance means the world to me even the Office staff workers are polite and kind if they said they want to do something for you they will they always get back to me in a timely fashion. I would definitely recommend AccentCare to people who needs the type of help that I do

Accent Care has been the worst experience. A friend of my family tried to use this agency and it…read morewas nothing but problems. Multiple different aids not showing up, absolutely zero communication from the aids or agency, and feeling like a last priority and unimportant. It has been a disaster to say the least. Having issues with an agency that is supposed to make the family's lives easier during the hardest times is truly the worst thing to experience and watch happen to the ones you love. I was not directly involved with the agency but watched first hand the nonsense that occurred as I was over nearly every day as much as I could to help out since no aids would show up.

Recommended by a friend that lives in Carmel, I was very happy with the care provided for my…read moremother. As a nurse I recognize how difficult it is to get good in home care that both my mother and I are happy with. Living 3 hours from my mother I am not able to make it up to see her every week so i rely heavily on the updates and conversations that I have with the staff at Angels On Call. They are kind, thorough and conscientious of individual requests and expectations. Always very prompt to reply. Would highly recommend for a loved one.

Extremely happy with the services provided by this company. I was in desperate need to find someone…read morewho could care for my mom several days a week. I came across Angels on call home healthcare in Carmel NY. They were also recommend by several friends who have used their services. With one call and I was set up with a companion and a visiting nurse. It's such a relief to know my mother has people who genuinely care and are there for you. I highly recommend this company. Prompt service, and a great management team. Thank you!.

They truly go above and beyond the call of duty. It's no wonder they are expanding. I highly…read morerecommend them if you are looking for a Care for your loved one!

Thank you all for the wonderful service you provided to us. My mother's care during her illness was…read morebeyond expectation. I am so grateful for the work you do - because of it my mother was able to remain in her home, happy and not forced into a hospital or nursing home. The work you do is difficult and emotionally draining, but you were all so kind and so patient. Thank you!

My brother-in-law used Privatus and they are terrible. They only care about the money and they are…read moreaccusing him of breaking the contract which he never signed and never received a copy of. If you use Privatus you will be making a big mistake. Check the contract carefully because they'll try to charge you $20,000 if you stop using them. They are crooks. So it's been about 2 years since Privatus threatened him with a law suit and nothing has happened, it's a complete shakedown operation, stay away!

I signed on with Privatus for my elderly mom after using a different agency that we were unhappy…read morewith the quality of care. The team was wonderful in the selling process. After that it went severely down hill to the point that it became dangerous. They aides did not show up. I was told they were on their way including the destination they were coming from but then they said they were 3 hours away not 30 mins, and then wouldn't be there until tomorrow. Which then they didn't show up for a 2nd day! This left my wheelchair bound parents without anyone in the house! And my mother was transitioning to hospice care so needed someone. The team who knew this did not call me in the morning to let me know of the delay (and ultimate no show) and gave the excuse of we don't call people before 7am as it's too early?! WHAT? You are leaving people without care - the sooner we know of your incompetence the sooner I can try and fill the gap!! The wonderful nighttime aides I hired on my own texted to let me know that someone didn't show up at 6am when they were supposed to. Yet the coordinator wasn't calling until 7am?? Then when reaching out to owners, operating officers or anyone I spoke to in the selling process I was even more disappointed. They do not care about your loved ones. They do not know how to handle an emergency let alone business as usual. I dropped them as soon as I could find someone else to step in. It was the worst experience and we have had bad experiences. Do not believe the personable touch you get in the beginning. I actually thought I might be friends with them (Christine) but there was no response after frantic reach outs trying to find coverage for their no shows. Nope she wanted nothing to do with me. The treatment and utter lack of accountability or compassion was staggering. I can not stress this enough- BEWARE of this sham of an organization. I can not select less than 1 star, but when you leave people without care, without caring, you should not even receive 1 star...

I spoke with a recruiter and then he told me false information about the facility shift resulting…read morein a false interview. The communication needs to be more efficient. As the customer service and interview process was terrible. Rating this specific nursing home. Very unprofessional. Terrible experience. DON was very kind. building smells good though.

Our aunt was at Windgate and she appeared to have a great experience and it did appear to be a nice…read moreclean well run facility.