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    Valley's Food Mart

    4.0 (1 review)

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    14 years ago

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    Raley's

    Raley's

    3.3
    (116 reviews)
    1.3 mi
    $$

    I always appreciate the excellent job that the Raley's E-cart shoppers do at our Vacaville…read morelocation. They never hesitate to contact me when there is a substitute or if another item is a better fit for quality. Cathy and the E-cart team are friendly, diligent professionals. The discounts and affordable prices on Raley's Shopping app makes being a Something Extra member so worth it. And now that they have lowered the minimum order limit, Raley's will always be my go to grocery store. Their excellent customer service is just the icing on the cake.

    DON'T ORDER ON LINE UNLESS IT'S PREPACKAGED DRY GOOD. We've…read moreshopped Raley's for years back to when it was "The" grocery story in Sacramento over 50 years ago when my parents shopped there. A locally owned, dependable, friendly place to shop. We've shopped the Alamo store on and off for the 40 plus's years we've lived in town. The store is clean, employees are friendly, helpful and the prices very competitive. We've been ordering delivery lately due to our age and current health. Those days are over, done and I'd advise you to do the same. We ordered $205.60 worth of groceries. I ordered them Saturday night for delivery between 8-9 am Sunday morning. The order was delivered about 7:55 am so points for great delivery time. Now comes the problem. The package of fluid dripping raw chicken in the bottom of grocery bag without a plastic bag on it so the liquid almost leaked through the bag. In addition to the chicken several other meat items were thrown in, 2 pounds of ground beef Harris Ranch Prime and Wagyo ground beef along with a package of sausage mixed with the raw chicken juice from the leaking thin sliced chicken breast package. The bananas were old, soft and covered with black bruises like they'd come from a discard bin. Those went straight into our compost bin. Tomatoes that were bruised and split, also now composting. All of the vegetables, iceberg lettuce, loose corn on the cob, tomatoes, green onions and an open bag of Dark Cherries were thrown into a bag without any produce bags on them. The rest of the order, bread, yogurt and frozen fruit for smoothies were fine. The unfortunate part of the transaction was the absolute refusal of anyone to take any responsibility for the condition of the items received. When my very nice wife called the store to ask about the condition of the order we got this immediate response, "Oh, that's not us. That's DoorDash not us. You need to call DoorDash". Imagine my shock and I'll admit, some anger. The employee my wife spoke to was very nice as he politely dismissed our concerns and he was very polite. The anger came because, stupid me, I thought I was ordering from Raley's. Raley's, with their history, great quality control and dependable service we'd had for years. As we discovered, we were actually dealing with some random DoorDash subcontractor driver who picks and bags the order while all Raley's dose is collect the money and when you try to talk about any issues, throws back to DoorDash. The response from DoorDash was, "we'll let the driver know." So the chicken will be cooked well done today and our dogs will enjoy it. We've washed the contaminated packaging on the other meat item, hopefully well enough. The bananas and tomatoes are happily composting. We're done with online grocery orders and Raley's. That's a shame that I almost feel guilty about but in this economy, I'm not gambling with our grocery budget. I think the worst part is I tipped the driver at checkout. I actually tipped through Raley's so I could have this eye opening experience. In the end it was probably the most educational I've ever done. It's also a good reminder that you never know who you are really doing business with online. Stupid me for thinking using the Raley's app was Raley's when it's actually some random DoorDash subcontractor with apparently no concern from either one.

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    Raley's
    Raley's
    Raley's

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    Walmart Neighborhood Market

    Walmart Neighborhood Market

    3.0
    (70 reviews)
    1.2 mi
    $$

    My wife wanted to grab a few items after church. We just happen to walk by the Asian food good…read moreaisle. To my surprise, there were way more Asian items than I expected. I also stopped by the customer service to cash in a few winning lottery tickets (unfortunately only $61 worth). There was a line of people at the customer service desk and only 1 employee working. It took about 10-15 minutes of waiting around before I was served. No other employee in the store came by to help out. The Walmart Neighborhood Market on Elmira Rd usually has 2 people staffed at the Customer Service desk to keep traffic flowing. This store like all the other Walmarts and Sam's Club have undergone the signage and lighter blue/white color scheme to make seem brighter in the store and better navigation of the aisles. I rated them 4 stars (rounded from 3.5 stars) since I didn't really experience anything majorly negative here. Every aisle and the produce section seems to be well stocked and clean.

    The store is clean, well stocked, and has a private parking lot. I can always find what I'm looking…read morefor. I really want to rate this store higher but staffing is a problem. They've added a lot of self checkout registers, and it appears they've let go of a lot of their staff. Not good. There aren't enough staff to help customers. There isn't anyone bagging and I believe only 1 register was staffed (with multiple customers lined up). While scanning my items I had to request assistance. User error yes but when staff arrived I got the feeling they weren't interested. Upon ringing my first item I realized that item wasn't correct for my coupon. So I asked the female manager who was standing around if there was someone who could go get the right item for me since all my other items were on the belt already. She said no. So I had to leave it. I miss the days when staff cared and went the extra mile for customers.

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    Walmart Neighborhood Market
    Walmart Neighborhood Market
    Walmart Neighborhood Market

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    Valley's Food Mart - grocery - Updated July 2026

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