DIBSIES is a fraudulent company. I placed an order with expedited shipping and the package arrived…read morelate and I want to return it but they are ignoring me. FRAUD!

My daughter received a toy box for Xmas. Trying to put it together I broke 2 of the pieces. I…read morecontacted dibsies to order the broken parts. Of course I had intentions on paying. I spoke with patsy and sent her pictures. She assured me it was nothing to worry about that it would be taken care of. Well I received those parts today in the mail free of charge. Thank you dibsies and patsy for ur amazing customer service. My baby girl is going to be so excited when she sees it. Definitely will order from them again!!

Did business, and referred this business, to many others since 2010. Recently had a large…read moremisprinted order, and the mgmt has refused to resolve it by phone and email for the past 5 weeks. Also, change of ownership (not sure if customer service quality change is connected). Update: ownership offered partial refund for misprinted order, we accepted.

Very great customer service. Very understating and will work with you on payments. Affordableread more

I love Trim Parts! I purchased an old Dodge truck that came with a TrimParts vinyl floor still in…read morethe box. I tried my best to install it and make it work but it did not cooperate. I contacted Terri at to discuss how I can getting thick vinyl to cooperate but the flooring was too old and had lost its "mold". To my disbelief, Terri SENT ME A NEW ONE at NO CHARGE! Unbelievable for a company of today! I didn't even buy it from them and was a purchase made two years prior and they still backed up their product. This act of generocity refreshed my faith in a good ole US manufacture. I thought this quality of service and product backing was long gone. Thank you Terri and thank you Trim Parts! Brian