DO NOT BUY YOUR CAR HERE! they act all nice and get you in…read morea car you love till the car breaks down and they argue back and forth. we broke down on the highway! Almost got hit ! the lady hung up over 2 times and got super nasty with us and would place us on hold when we got rude back. they finally agreed to give a tow. Took over an hour to get a tow then when we finally got to the shop the guy was rude and giving nasty ass looks. told us the guys happened to be at lunch all of them? Go figure. Took an hour to get the car looked at... then bout 30 mins later called to say the was already done excuse me what? No way! we get there they tell us they deleted a code and fixed a leak (Which wasn't the issue) head home THE CAR BREAKS DOWN WITH THE SAME EXACT ISSUE!!!! now we have to wait till Monday for them to look wt it? Refuse to give us a rental car to get us to and from work.... And ended up hanging up on us.... extremely rude! we may not have a job to pay for the car now since they refuse to help us. Called cooperate and the lady kept saying we had to call service... will never buy another car from them again or send people to them.

I purchased a 2016 Chrysler 200S on August 5th. Kevin and Steve were the salesman. I arrived at…read more10:00 a.m. didn't leave with my purchase vehicle until almost 8:00. We were never offered a glass of water, a soda, pop, etc. Above and beyond that, they were pushy with their sales tactics and didn't even bother to take more than $500 off of the sales price of the vehicle and their warranty was over $2,000 and does not cover the entire components of the vehicle either. To make matters worse, 37 days after I bought the car it blew up! Water pump, radiator, cruise control, tachometer and speedometer don't work either! To make matters worse, you have to use byriders dealership for your repairs and they only have two technicians for the entire repair shop. They do not answer their phone and do not return voicemail messages or emails as well. I have yet to receive my two tow bill reimbursement and it's November and the occurrences happened in September and again in the first part of October. Be prepared for your car to take up to a month for repairs! BUYER BEWARE!!

I started the process with Onemain online not sure if this was the route I really wanted to take so…read moreI left it as is, the email stated that I could pick up right where i left off. Then I recieved an email that stated that the next step was to schedule a quick 20 min call to follow up on a few details. So I called spoke to a gentleman Name William, the first thing I asked was why would you do a hard inquiry on me if I didnt submit the application? according to William I did submit and was approved, now I am like wow how is that but ok, William wanted me to come in same day told him that i would come the next day but before I come can you tell me the terms of this Loan I am so called approved for. William put me on hold and now its crickets they wont answer the phone and William has yet to tell me the terms of this so called loan. the next call will be to the state attorney to complain and then to The CFPB. feel like a scam but its just bad business practices.

this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i…read morerepeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing

If I could give zero stars, I would; this bank is terrible! When you allow your money to go into…read morethis bank... Beware!!! As I sit here now with a lock on my card for no apparent reason, I am being told that they have two other partners, one being Pfizer. Each partner has the authority to lock or unlock your card. This is day two of my card being locked! No food, no gas for my car, and I'm being told that I may even have to wait yet another day because a request has to be made for the other partners to release my funds. I was not introduced to any so-called partners when I opened this account; I have no idea who they are or why they would have a say on my funds! And sadly, none of the representatives seem to have enough knowledge to even explain why my card was locked in the first place. What made me even more upset is after I called and verified that the purchases were not fraudulent, I was told my card was back active! So I tried to make a purchase, but the card still didn't work, so I tried a few more times and then decided to call back to let them know it still wasn't working. The representative then tells me, oh well, because you tried to swipe the card a few times, it's now blocked until midnight. At this point, I'm furious. I then asked for a supervisor who turned out to be even worse than the first guy at explaining what was happening! No one could help me or fix the situation. I was told to wait until Monday to call the actual bank... once again no food, no gas to get home on my end. I understand the protection, but what I will never be able to understand is why, when I verified purchases, my account still stayed locked and is still locked now. I was also told I can't remove the protection! What was even more bizarre was they allowed a cash app transaction to go through while my card was locked! How is this protection?? This bank left me without any valid excuses; they just fed me nonsense to get me off the phone. Thank goodness I was not out of town, stranded. I was with Cinco Credit Union for almost 20 years before Superior came along and changed the name. I don't trust this company any longer; their representatives don't seem to know how to help and also suffer from a lack of proper knowledge. It's like handing your money over to someone unable to communicate. I'm switching to PNC. Pathetic!

When the place was Cinco CU, it was run efficiently . I am a 20 year member who has been getting…read morethe run around after applying for a job . I was a manager in the check cashing industry for 3 years and ran a car lot also . Never heard back from Superior and I am taking my business elsewhere. I would think that they would at least give me a courtesy call , but no. When I ran a car lot , I threw AJ business at Superior, so they made money off my customers . Carrie , who is the head of HR never returned any phone calls . The whole company is crap and hopefully they are acquired by a real company . I am totally sick of their lies and deceit . I don't blame AJ , but god forbid you need an answer for anything , good luck. I feel like taking a trek up to Lima to see Carrie face to face . I am letting my friends , neighbors, and co- workers know about this horrible experience .If I could give Carrie a zero or negative rating that would be more on point . A family member had a large business that was sold in the 80's for hundreds of millions, so you would be kissing his ass for business Carrie .That seems like the self serving person that you are .

I visited this branch on a Thursday afternoon. You could not walk into their lobby (I'm assuming…read morebecause of COVID). They had one of the two drive through lanes open and there was one car in front of me. It took a considerable amount of time for them to finish helping the car in front of me. Then when I pulled up there was not anyone at the window and I had to wait several minutes for them to return. Once I was helped the process went smoothly.

I personally have loved all staff at this Colerain branch. I specifically want to give a shout out…read moreto Jacob! He used to work at on old branch that closed, and I'm so glad to see him working at Colerain. He's always efficient, attentive and informative. Very good hire!

Great Friendly Service, diligent to check your ID and always help with complex tasks.read more

Minus one employee, everyone here is super friendly and recognizes me as a regular customer. I go…read morethrough the drive thru and it's mostly fast and easy.

Worst lender in all of NKY and Cincinnati Loan officer lead the buyer and agents to believe the…read morebuyer was qualified until day before closing. When a loan officer with credibility look at the buyer score and income to debt ratio we found out the buyer would not and could not have qualified!

From the owner: New Foundation Savings Bank was founded over 125 years ago. In that time, we've seen many changes,…read morebut still believe that personal service matters. While offering modern conveniences like Touch Banking and Card Valet, we pride ourselves on knowing our customers by name. Our goal is to serve the needs of our community by offering financial products that are competitive, easy to understand and supported by our local team of experts.

Never had any major problem like I have with other banks. 5/3 always have some kind of fee or…read morecharge for some crazy sh*t like forcing overdrafts because they would do debts before credits even though the deposit money is in there possession. Sounds illegal to me they hold your money but charge you over draft first then apply your deposit. I LOVE PNC!!!