We have purchased our last 3 cars from here, they have been amazing. Low mileage, great price, VERY…read morereliable cars. I just recently purchased a Jeep from them, amazing features and a seedless process! Highly recommend!

Great car so far no complaints not pushy and has a nice…read moreselection of cherry cars to pick from at better prices than the big box places. There is a reason this guy's been in business for like 30 years ! i will be back thats for sure ....

Drove from Rochester, NY to Buffalo, NYto look at cars and we got a great deal on a car that wasn't…read moreeven on his lot yet & he got it to us the same day. Fantastic service and it was such a pleasure doing business with Hamed. Highly recommend.

Good honest people, one of the best experiences I have had when buying a used car. The service and…read morehospitality that was shown to me was top tier, I will be a returning customer next time I am in need.

1 star. We purchased…read more2 vehicles from Hamburg Motors, and both ended up having serious issues requiring engine replacement. That alone should have been enough warning. Do not trust anything Terry says. While one of the vehicles was at West Herr Hyundai getting a new engine installed, their technicians informed us that the vehicle also had a broken coil spring and a broken stabilizer link. Terry was told about this and said to just bring him the receipt for the repairs. When we brought Terry the receipt, he suddenly said he didn't know which account David Chaplin wanted it charged to, so we left the receipt with him. When we returned, Terry's entire attitude changed after David decided he would not cover the repairs. The only reason I am giving 1 star instead of 0 is because David did cover the towing cost for the vehicle. My advice to anyone considering buying from Hamburg Motors: take the vehicle immediately to a trusted garage and have it fully inspected by a mechanic you trust. Do not rely on their word alone. Also, NYS will investigate any shop that willfully passes a vehicle inspection improperly for up to 6 months from the date of purchase. Keep your bill of sale, get a written quote for the faulty parts, make sure you get pictures of the damaged parts, and file a VS-35 form with the NYS DMV if needed. This vehicle should never have passed a New York State inspection.

We stopped in their lot on Friday, May 22, 2026 to see what cars they had. Ended up test driving a…read more2016 Ford Explorer. Liked the car and began the paperwork to purchase it. I had been driving a rental car while looking for a replacement car, because this Explorer was not ready to take home yet, Dave offered to pay two more days of my rental car until I could pick it up; this did not happen, just empty words on his part. I had a decent sized down payment and when I asked what the total was and how much was being financed, he gave me an amount and said that includes a two year warranty. You sign everything on an ipad these days so it wasn't until days later when I read the email sent to me that there was no warranty included, he charged me $1895 for a two-year warranty. Never asked if I wanted to buy a warranty, told me it was included and then added it to the purchase price. To date, I still have no paperwork on a warranty, what it covers or does not cover, who its with, what to do if I need to use it, ectera. The next day, Saturday the 23rd, he told me I could come Tuesday the 26th to pick up the Explorer. On Tuesday, I called three times to see when it would be ready for pick up. By this time I had to turn the rental car back in so I had to Uber to the lot to pick up the Explorer. Finally on the 3rd call, I was told to come after 3:30 p.m. to pick up the car. I get there after 3:30 p.m. and told I can't have the Explorer today as there is a huge crack on the windshield right in front of the driver seat. There was no crack when I test drove it Friday. Now, I question if there was even a crack in it on Tuesday. So I took an Uber for nothing. He did give me a loaner for this one night so I could drive home and drive back the next day to pick up the car. Dave seemed super nice, but now knowing he added a almost $2K item onto the cost without even asking, I feel duped and would not go back there or recommend anyone to his sales lot.

Went for an oil change and inspection! I was in and out in less than an hour, the service was…read morephenomenal. I've found my new spot for car service! Thank you!

Vehicle towed to the shop on Sunday and drove home Monday afternoon reasonable labor rate and new…read morepart installed w one year warranty on part. Awesome service.

I had an absolutely amazing experience here! They made it so easy to buy a car. I couldn't…read morerecommend this place enough! Ryan Kowal (Sales Consultant/Car Sales Division) was so great! I appreciate his genuine dedication to help me find the perfect vehicle. Also Dave Hammond (Customer Experience Manager)! I couldn't be more happier!

I rented from the enterprise on fairmount ave in Jamestown ny they quoted me a price of $1600 for a…read moremonth rental fro a outback intermediate suv they charged me $1986 and claimed that the taxes for the Month were almost $400 even tho online the taxes per week are $66 making there math off by $136 and never returned my $200 security deposit so they took me for about $350 this is after renting from them for the past 6months a month at a time Adam the manager is a complete fraud and will lie and make up bogus charges to fit a botched contract rent from someone else if at all possible

Bought a dodge nitro in August of 2019 car had some issues was told they would be fixed. Lars has…read moreworked on it at least 3 times here it is march of 2020 it is still not fixed. The last repair was to be the abs sensor when nitro was dropped off at my work as I left 2 hrs later abs lite was still on. Took to my own mechanic said that it was an old code and they did not fix it. I do however love my nitro I just wish they would have been more honest

I recently was in the market to buy a used vehicle but only had limited funds to do so. I was also…read morevery particular about the make and model of car that I wanted. I really wanted something with fairly low miles that ran good and looked decent. Too much to ask? Some might think so. After speaking with a few shady used car dealerships, I somehow found my way to Lar's Used Cars Plus. I didn't see anything on their lot that interested me but I figured I'd give a call and just feel them out to see what they could do. Speaking to Al was more than a refreshing voice, after the previous so-called dealerships I spoke with. We had a nice discussion about what I was looking for and he sounded pretty positive that he could find me the right vehicle. I was more than willing to wait until one came along. When it did (which was less than 2 weeks later), he called me up and told me what he'd found and I went and took it for a drive. It was exactly what I wanted and It just needed a few repairs before it would be ready to drive home. He got the work done in a timely manner, sold it to me for a fair price, and I'm so incredibly happy with it! It runs great and I feel safe in it and the price couldn't be beat! I'm seriously recommending them to every single person I know that's looking for a reliable used car and someone trustworthy to do business with!

Review of LA Auto Sales and Service…read more I feel completely used and taken advantage of by LA Auto Sales and Service. On 11/8/24, I handed over every bit of my hard-earned savings as a down payment, trusting this dealership to sell me a reliable vehicle. Instead, they handed me a nightmare on wheels--a car riddled with issues that couldn't possibly have been caused by me in the short time I've owned it. Within the first three weeks, problems started piling up. One of the keys constantly gets stuck in the ignition and sometimes won't start the car. The car felt like it had transmission issues when letting off the gas and braking, only for it to later be confirmed that the turbo was completely blown. This wasn't a minor inconvenience--this was a catastrophic engine failure that had clearly been brewing long before I ever bought the car. Then the check engine light came on 20 days after I bought the vehicle, pulling a P0171 code. I brought it in on 12/3/24 after Thanksgiving, only to sit there for over three hours, waiting for answers that never came. They admitted they didn't even have the proper tools to diagnose the issue fully and sent me away with yet another appointment a week later. It got worse from there. Additional codes like P0420 and P0496 appeared, and the check engine light has practically been a permanent fixture on the dashboard. When I finally had a trusted repair shop inspect the vehicle, they uncovered the truth: the catalytic converter had failed, the turbo was completely destroyed, and an entire page of error codes was present. This car was a disaster waiting to happen, and LA Auto Sales and Service sold it to me knowing full well it was in terrible condition. Despite this being a vehicle I've owned for less than two months, I've been left to shoulder the financial burden. The dealership begrudgingly covered $600 of the catalytic converter repair, leaving me to pay the remaining $600 out of pocket. Then came the turbo repair--a staggering $1,600 bill that I had to take out a loan to cover because the dealership refused to help. I didn't give them broken money, yet they sold me a broken car. I've never felt so used and abused by a business. LA Auto Sales and Service clearly doesn't care about its customers or their safety. They took my money, gave me a car that was falling apart from the moment I drove it off the lot, and washed their hands of the situation when things went wrong. I wouldn't wish this experience on my worst enemy. Do yourself a favor--stay as far away from this place as you can.

From the owner: The staff here at LA Automotive Sales has been happy serving the Lackawanna, NY area and would love…read moreto help you with your next vehicle purchase. Every car we sell comes with a free comprehensive CARFAX vehicle history report. We will do our best so that you leave with a smile on your face and are totally satisfied with your purchase.