I don't like leaving bad reviews for small businesses, especially since I've been a customer for…read morethe past three years. But the last three months have been terrible. I've gotten my towels back still dirty and had to bring them back. Another time, I paid cash because the attendant said the machine wasn't working, then the next morning I was accused of lying about paying the night before. Today I picked up my towels folded but still wet. If they're folded, I'm obviously going to assume they're dry. Yes, I should've checked, but this shouldn't happen in the first place. After years of doing business here, this shows a lack of care and attention to customers. I'll be taking my business elsewhere.

My son's clothes were burned up in a dryer and he was NEVER compensated or even addressed by…read moremanagement other than to be told he would.be hearing from someone. That's been at least 2 years and he's still waiting...sad. So now we have to go outside of the community to get decent service. Do better.

My husband looses stuff - stuff like coat buttons. Thankfully, designers understand that there are…read morepeople like him and add extra buttons for convenience. I'm no seamstress, so when my husband lost almost ALL buttons on his coat, we took it here for mending. They did a great job and it wasn't too expensive either. I'll be back soon to get a few of my coats cleaned for winter along with my daughters favorite skirt that has a giant rip - I'll be sure to report back on the quality of these services.

Me & my girl got some clothes drycleaned there but they didnt come out too good, (stains still…read moreshowed) so we went back there to show them. I never seen such rude customer service. Idk how we kept our cools b/c the old blonde lady there has a awful attitude. She got enraged like the Hulk when we tried to express our dissatisfaction with the service. She finally caved in and said she'll redo them "free of charge." Well fam, if you did them correctly the first time, we wouldnt be here. So we go back to pick up our clothes days later, and the same lady was there. She basically threw the clothes at me, which were returned to us completely wrinkled & dirty. I know she did this to spite us. NEVER GOING BACK

Took my warm winter coat to be cleaned 1-17-14. After around 8 trips to pick it up, they have been…read moreunable to locate my coat. They keep giving me the run-a-round. Two of these trips were to file a claim for loss of my coat, Twice, they have been unable to date to provide a form to file for loss. They have also been unable to provide the name of their insurance provider when I requested it to write them to make a claim.BEWARE of taking anything you care about to this cleaners! As of today, Feb. 19th, 2014, I am still trying to get my coat back. It has been one month and 2 days.Eek! Methinks not.

I strongly suggest you not to use this cleaner find an professional and reliable place to take your…read moreclothes. My brother went to pickup his clothes yesterday and they lost 2 of his garments. He paid when dropped off and they had the nerve not to refund the money paid or proposed to pay the items lost. Called the owner of the franchise and he was very rude and wouldn't even talk about the matter. Tried calling him several times and the calls went unanswered. We will be taken the nessary steps to get this resolved. My brother is a veteran and senior. I had him send me over the attached receipt and note. Mr Greg Snowden I hope we can get this resolved I know he lefted his information with your staff and on your phone. Please resolved ASAP. How can your establishment lose customers clothed and you don't give an apology nor offer to paid for their lost

Value, yes Service, no…read moreIf they would just post their actual hours this would be a great business

The business is a convenient location. The prices are…read moreexpensive and the owner has issues communicating. They gave my cleaning to another person without a claim ticket. There is "no way", I am ever going back to this dry cleaner.

We were given the number for Joy cleaners and alterations by a friend who had the straps taken in…read moreon her daughter's prom dress by the shop owner last week. So I called. The person answering the phone immediately informed me that they don't do alterations on prom dresses after I explained that my daughter needed straps taken in on hers. Huh? Very disappointed and confused. Would not recommend this place to anyone looking for actual alteration service or honesty from an establishment.

What to do on a rainy, lazy Sunday? Want a fresh start to your week? Laundry day just getting you…read moredown? We popped in here, watched a show, chatted with the owner, did our laundry and ate dinner. Multi-tasking at it's best. Hot stuffed veggie wrap, a patty melt amd side of fries. Best experience at a laundrymat ever! They should all serve food, then you can get the kids to do the laundry....LOL. Washers and dryers work very well, Bertie is a great hostess. This is our new laundrymat. Thanks for the hospitality.

I have driven by this place multiple times never giving thought to stopping here. The idea seemed…read moreentertaining with food,drinks and ice cream to enjoy while doing the dreaded task of laundry.

I have been using Joy Cleaners for well over 15 years. The team is kind, courteous and…read moreprofessional. They provide great service and take good care of their customers.

I called and the woman I spoke with was unwilling to do alternations for my husband because of his…read moresize and they were recommended by DXL. Go figure.

Facilities are clean and affordable…read more I needed to wash all of our bedding and towels. The industrial washers and dryers all worked wonderfully to wash and dry all the clothes. I also loved being able to use them for my normal clothes it saved me a bit of money vs breaking them up into smaller loads. Facility is very clean and appears to be recently remodeled. Coin machine worked great. They even had a basket that I could roll out to the car to bring my things in and out. Tip: Come with cash because they aren't able to give cash back and the atm next door has a fee.

My issue with this place is that I was in the middle of folding my clothes with an infant and a 4…read moreyear old who suddenly needed to use the bathroom. I asked the employee if he could use their bathroom and she said no that there was a place called Luke's down the road that we could go to. So I'm expected to leave all of my belongings out on the tables, load up both of my children and go search for some place called Luke's because this laundry mat can not let a 4 year old child use the restroom there. I will NEVER be back here and I will make sure my friends and family are all aware of how this place treats customers especially CHILDREN who aren't as in control of their bladders as an adult. Ridiculous, y'all should be ashamed of yourselves. I don't see a website for the store next door to the laundry but we were paying customers and when we asked to use their restroom the idiot behind the counter had the audacity to suggest my 4 year old go outside in 50 degree windy weather and pee outside. I'm sure they don't go outside and pee and I'm sure the laundry employees don't leave and go to Luke's to pee. I'm disgusted with the pathetic, piece of garbage employees & the businesses who looked at my 4 year old and denied him a restroom. Unacceptable, you should all be embarrassed and ashamed of yourselves.

So was met by a very nice and helpful employee. Learned the laundromat was recently renovated so…read moreit's literally brand new. New and up to date equipment, see photos.

Clean and cared for. Have to say I didn't enjoy the rap music played loudly by attendant. Prices…read moreare slightly high. Probably go to another laundromat next time