Really great group of individuals, when I needed them they had what I needed and more. Check them…read moreout !

today I bought a vizio to from this store, only to get it home and find the screen has a digital…read morecrack in it, immediately took it back, only to have to owner accuse me of cracking the screen although no physical marks on screen, constantly trying to make me out to be a lair, I ask to view the cameras in store to show where they say it was working, there cameras are very blurry and cannot make out anything, good thing I only paid $120. although there is supposed to be a 7 day warranty on sells, he refuse to honor it on me. would not refund or exchang, so I said find just keep it and the money and walked out.

Always received courteous and professional service. I especially like the specials that are…read moreavailable around Christmas. I brought a pair of earrings from the store and when I brought them back, the salesperson said they were not eligible for a pawn because they weren't testing as being gold. I told her I purchased them from Ez Pawn as being at least 10k gold. Another employee came to assist and I was able to receive a loan. They actually had a problem finding a pawn when I came to pick it up but eventually found it.

The customer service for the young man I just did business with today on Mother's day was very very…read morerude and very unprofessional to tell me that I'm wearing a fake Rolex when he didn't even check it out something yet he was just very nasty totally don't do business with him at all

Closed. My wife and I went in to get a loan on her ring so we could pay some bills. I explained our…read moresituation and they were just rude and had no compassion. Then we were low balled and eventually left with my wife upset and unable to get a loan. I wouldn't send anyone there for any reason. Worst experience. Last time we drove by they looked permanently closed or shut down and I'm not surprised

This place has the most unbelievably horrible customer service i have ever experienced, will never…read morereturn to purchase or sell anything

I wanted to update my last review. A loved one had a dental implant done which replaced an old gold…read morecrown. I was asked to help sell the crown and I first tried the mail in service who I sold a bunch of old silver forks and stuff to, but the price they offered was nowhere close to the market rate for the gold. So I got it back and took it to A to Z, remembering they're a pawn shop not just a store. The service was friendly like always. I handed over the crown and wandered around while he weighed and tested it to determine purity. When they had an offer ready for me it was a lot better than the other place and closer to what I was expecting. We made the deal and I got paid in cash. My loved one was happy and so was I with the fair business conducted here. And like I mentioned in my older review, they have some cool merch in their store and the prices are fair.

The owners are kool! They go over an beyond to contact you if you have a loan with them,,,they…read more don't go, oh well 2 months late,,sell it! ,obviously you have to contact them to let them know when you can make a payment or be a good customer 4 awhile,,,Now the prices ' eh well hey its a pawn shop,they're not in the business if losing money,and they have some pretty kool stuff, ,ITS kind of LIKE a Man cave with all the kool stuff they sell

1841 river oaks dr calumet city, il store they didnt greet me I spoke no one responding I sat…read morelooking at the jewelry counter for ten minutes no eye contact no help one person was sweeping with their head down the other employees would their head down bent over at registers prob on their phone they had a kid behind the counter running in the office and around the store. I had 4000 cash looking to buy Cuban link. I said out loud no one is gonna help me, I can't get no assistance? They ignored me and I left out. I stayed out there five years ago and I drove out there from Naperville. I bought a Cuban link from river oaks mall but my mother wanted me to find her one. Won't ever go there again!

I do not like this cash of America because they charged me 10% on $347 on a PlayStation 4 because…read moreno one offered me a warranty but she will tell you all of the staff offers a warranty but they never offered me a warranty do not buy anything from this cash of America they are Criminals I repeat do not buy anything from this cash of America and the game did not work..

Very good customer service but the price evaluations are crazy I brought in a 700 dollar ring with…read morepapers and he offered me 90 dollars once again very nice man but extremely disappointed in the price went 10 mins away and was offered 200

I took a white gold/diamond ring to sell here. I initially paid 3500 for this ring, so i thought…read moreI'd get a pretty decent return. The young man in the store looked at my ring and told me he could give me 200 dollars "since the stone was still in." Needless to say, i didn't sell it. A few weeks later I took it to another pawn shop named GoldMax, and they offered me 2000 dollars for the same ring. I feel silly to think that I almost let this piece of crap pawn shop treat me like a crack head. Should be ashamed of yourselves. People go to pawn shops at their lowest points, this place is willing to take full advantage of that. I would definitely recommend NOT to do business here. Under any circumstance.

I've been coming hear years and always have experienced great customer service it's like a family…read more Great prices on products and gives u the best deal. Always get what I need in a loan as well. Thank you for being there when we're stuck in a pinch

Great place. One of the few that still accepts firearms for pawn. Prices on pawn is reasonable…read more Prices of electronic on floor could be better. Some TVs can be bought new for that price. 9/10. Good people. No bs.

Employees are not very friendly. Probably due to the fact that none of them seem happy. Small…read moreselection of items for sale. I have sold a few items here. My experience is they try to negotiate with you by offering you $10 for something to see if you will accept the offer. If you reject the offer, they may look online and come up with a better offer if they want your item. Items they do have on the shelf seem to be reasonably priced. I have not pawned anything here so I cannot speak to that process.

Very friendly and top brands for a lesser value than other places. And if they don't have it they…read morewill take your number and name and keep you updated on the things that come through there if you're looking for something specific.