Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.

I brought my old small electric table clock in today to see if it could be fixed to run again. The…read morestore employee oiled the clock, and when briefly plugged in it ran. the charge was $35. When I arrived home, the clock no longer ran when plugged in. I called the store and was told I could receive a $35 credit on the $350 next cost of fixing the clock. The clock has sentimental value to me, however the original cost of the clock was less than $10 long ago. I recommend asking the repair price before the repair work is done. I paid the $35 and would have been satisfied if the clock continued to work, but I would not have agreed to the initial $35 repair cost if known before the 2 minute repair and I won't be returning For the next $350 repair.

I originally gave them 5 stars because I thought the owner was honest. I have since learned…read moreotherwise. After getting two very high estimates on fixing my watch, I took it here and was given a cost of $80 to fix it, (See the written invoice which states-fix Movado watch) which relative to the others, seemed reasonable. Not an estimate mind you. He told me it would be 2-3 weeks because he had to send it out. This was on 3/13. On 3/ 27, two weeks later, he called and I expected it was to pick up my watch. It wasn't. It was to say that it was now going to cost $175-more than twice what he told me it was going to cost. (I previously shared with him the two other estimates I got and my guess is he realized there was an opportunity to leverage this. ) I was so annoyed that here I had given him a great review, because when I went in he was complaining about other bad reviews, and this was the thanks I got. When I went in to discuss this with him, he noted that he can't control outside vendor's timelines-agreed-but he is responsible for communicating a change to the original timeline and providing an explanation about why he wasn't honoring the written price he gave me to fix it. My guess is that my watch never left the Tinley Park store. I have lots of jewelry that needs to be maintained but I am done with this place. Suffice to say the watch is not getting fixed.

Finally got the chance to resize my engagement ring. Recently had a baby and my ring no longer fit…read more Took it here to get it resized and not only was it affordable but quick too! Got my ring back in 5 days! My ring fits perfectly and i have never seen it look so clean and shiny!

Got my watch repaired in few minutes with great service by Feruz Yousuf. I will always bring my…read morewatches here for new batteries and repair.

I moved to Florida 4 years ago. I used to live in Chicago. I have been going to exact time for…read moreyears. Faye is the best!!! She is very Professional and Nice. She always have the latest watches for a reasonable price. If you need repairs or to get a new battery, go to exact time. Ask for Faye. You will not be disappointed!

She was delightful and so helpful. Even set my watch to the right time when returning it. Overall…read morelovely experience and highly recommend.

I was SO happy they got my Mothers wedding ring off my finger before work! Thank you!read more

This is the best clock and watch repair business I have found. Other so-called 5-star services…read moredon't return calls like Chicago Clock does. I smile when I read "unfriendly" in a review of CCC. They may not have the smiling style of the other places, they just have pure competent substance. They also may not be the "low price leader" in quoting a repair. But they guarantee any repair. I just brought in to them a 6 month old watch that had a hard-to-turn crown. I had taken it first to another place that told me they fixed it but that it was corroded and needed some winding to loosen it up. I discovered it was a quartz watch that needed no winding. The place unscrupulously had charged me $68 for the so-called repair. Chicago opened it up for me while I was there and found a gnarly rubber gasket that I had probably messed up myself trying to wind a battery powered watch. The technician should rightly have called me an idiot but instead just fixed it in 2 minutes, He did not want to charge me anything. I insisted on giving him at least a $20 tip which he reluctantly but appreciatively accepted. This is the kind of business I respect and will patronize again and again going forward.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

Got a very nice Xmas gift for my wife last year that she really likes and wears often. Friendly…read moreservice and high quality merchandise.

This is what a jewelry store is all about. Experts who will not waste your time or money. I do not…read morebuy jewelry very often. So when I need an expert to help navigate me in picking that special something for my wife , I trust the professionals at Distinctive. They are very straightforward and knowledgeable about jewelry and related items. I was recommended by many friends to check them out. I am very glad I did. If you're in the market for that special gift , talk to Joe or any of the professionals at Distinctive Gold Jewelry. They are the go to place.

So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive

Well priced and amazing service , they do entry and high end eats def recommend. Will use them…read moreagain in the future.

I got a broken mechanical watch repaired her. Excellent t service at reasonable prices.read more

I met with the owner Jason whose family has owned this business for many years. I had dropped a…read morevery large clock and brought in the various pieces and within two weeks he had put everything back together and now it's working perfectly. Thanks Jason!

Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

Jewelry for the inner G33K (Geek) in all of us... there are Star Wars inspired jewelry, Pokemon…read moretrainers style rings, Bongo Cat, Dr. Quinn, jewelry for Trekkies.... grab your Geek heart throb (or buy it for yourself!)....these rings and necklaces are amazing. Not so much a geek as you want beautiful rings...they have those too! Whovians! you know who you are....you will love their jewelry! My boyfriend proposed with their Police Box ring .... we got ahold of the jeweler and he designed a beautiful ring to match with a thinner band. Galifreyan style alphabet on the sides. We also bought the Police Box necklace...gorgeous....and had him make some sapphire stud earrings to match. We had a fun wedding in front of a TARDIS, with TARDIS matching rings (Bride & Groom), the TARDIS necklace and sapphire earrings. happy sigh. Great to work with and he could draw up just what I described for my ring. My next wish will be for those new Police Box earrings!

So the diamond wound up getting resolved, but holy hell was THAT a cluster. They wanted to charge…read moreme for it too, despite all the evidence of shoddy workmanship. Shockingly, after my review, it was suddenly complimentary (thought I had to pay shipping). Seriously. Avoid like the plague.